Hello,
IFSCloud 24R2 SU15, Polish company, E-invoice enabled.
I receive below error when trying to print an instant invoice:
Situation description:
- The invoice was initially sent to Pagero as an e-invoice.
- Due to a configuration issue, Pagero rejected the invoice and it was not accepted for further processing.
- After the configuration was corrected, the Set E-Invoice Status to Rejected action was executed for the Instant Invoice, and the invoice was resubmitted to Pagero.This time, Pagero successfully accepted the invoice and transmitted it to KSeF (the Polish National e-Invoicing System).
- Once KSeF assigned a KSeF reference number to the invoice, Pagero sent the response message back to IFS. However, because of the same configuration issue, the incoming application message failed and remained in an error state.
- After the configuration was corrected, the application message was restarted and processed successfully. As a result, the KSeF reference number was correctly assigned to the invoice in IFS.
- Since Automatic Posting is not enabled for the selected E-Invoice Processing Type, the invoice must be manually posted by using the Print action from the Instant Invoice window. However, when attempting to print the invoice, the following error is displayed:
"Invoice. The 'invoice' has already been removed by another user."
Does anyone have any insight into what could be causing this error or which area of IFS Cloud should be investigated?
