IFS Solutions

Hi, I would like to copy an external file template from an environment to another one. Can somebody heklp me. Regards Christophe

Hi,I have a questions about the application parameters (Solution Manager > Mobile Apps >Configuration > Application Parameters).In the technical documentation, it is stated that the default value for the “SERVER_CAPABILITIES" parameter is "ConnectMedia^":  https://docs.ifs.com/techdocs/25r1/030_administration/040_native_apps/020_configuration/030_application_parameters/#tree_structure_parametersIn the system we see the following values:Are these defined values ​​necessary? What happens if the user deletes these parameters - what effect do they have on the system?Best Regards

We recently established a new design revision as the standard. I would like to monitor how many users have switched to this new revision and how many are still using the previous version.Is it possible to create a query that provides this information?

Hi,We recently installed the 6.14.In the screen Shedule assistance screen, we have this message. (previously we don’t have it)It refers to Query Manager Do you know if a setting is missing ? In the installation ? Thanks and Regardsanthony

Received qty is 27.688, however available qty shows 27 onlyHow to overcome this please ? Thanks in AdvanceShibu

Hello,Has anyone noticed when you confirm days in time card under the day info, the results disappear.Our client has IFS Cloud 24.1.7Does anyone know what causes this or if it will be fixed in an update? Before confirmConfirming  After confirm Thank you in advance!

Hello together, I noticed the already existing solutions for this topic, but anyway it does not work for my case:I enabled the option “Required” on the left side, saved, published it and reloaded the page, but in the next step as you can see it did not overtook the setup (right marking). Did I miss something? Thank you and regards Markus

Hello All, Can anyone help, how to use Api Before Unpack and Api After Unpack in package option in external file template input file in ifs aurena.

Hi  I am looking into permissions for our end-users in IFS Cloud and I have a question regarding the page designer in the application: As you can see, on the ‘Lobby Overview’ page, the ‘Page Designer’ is disabled for use. I would like to do this on other pages as well. Anyone know how this is done via permissions? Thanks. 

I’ve updated the design and saved the revision on my phone in the designer, but all the other users are still seeing the old design until they manually go to Admin > Refresh Design Data. Is there any way to push out an update to all devices with the new design?

We have a customer planning to go-Live on 24 R2 in January 2026. I understand that customer can be 3 release versions behind.  By the rime 26R1 come out the customer will be 3 versions behind and they are asking whether they are obliged to 26R1 straight away or are they in breach only when 26R2 comes out? can they hold off the deployment for 26R1 after its release date? 

Hi All,If I remember correctly , IFS recommendation is to be in the LATEST Release Update during the implementation phase and get a release update every 12 months after go live.Could anyone let me know the formal ifs link which explains this? I am pretty sure I have seen this but cannot remember where I saw it.

Hello,I am trying to edit the unit cost on the Part screen but run into the below error.ErrorWhen looking at the std_part_cost_view table, it shows that 557727 has not been modified since 2023. When looking at Screen Events for the Part screen, there is only 1 screen event. I am unable to edit the custom metadata as it is under FSM Metadata but when I looked at the column UNIT_COST, it shows that Force Select is checked off. I do not believe that would be the issue as 5/15 parts errored out with the same error.When I checked the BR, there was only 1 BR running.I am not sure what could be causing this issue and it is happening frequently. 

Hello, I have several users who are part of an approval Process attached to Business Opportunities. We have just switched to Cloud and previously they were able to do their approvals with no issues. They are also able to do the approvals in our TEST environment without Issue. However in Prod they make it to the point of the pop-up that asks “Do you want to Approve the Selected step?” they click “Ok” and then get a system permission error. I have looked and compared just about everything under permissions I can and have not turned up anything different. Does anyone have any Ideas or suggestions? 

 Receiving a fault message “It is not allowed to modify a Sales Line after creating service Invoice.”Is this standard functionality.  I could have swarn we were able to modify a sales line after creating service invoice.Message occurs when we select ‘New Credit Lines’. 

We are running into some issues with our Work Time Calendar and how it translates to Shop Order dates. We currently run two production shifts, 4 days per work (Mon-Thurs) and scheduling to infinite capacity. Our shift hours as as followed: 1st shift = 5:00am to 3:00pm and 2nd = 3:15pm to 1:15am. We are tying to find a way where transaction dates fall within the start date of the shift, as our 2nd shift hours technically roll into the next day (want midnight - 1:15am hours to count towards the day prior). Since we are scheduling to infinite capacity, it also allows for Friday, from Midnight to 1:15a to be overloaded, from a Shop Order perspective….when we really want Friday as a non-working day and those last hours to count as Thursday. Are there any systematic options for this, other than adjusting the calendar/schedule to drive what we want but have incorrect data (i.e. remove all hours from Friday)?

Has anyone had issues with material reservations on Parked Shop Orders preventing a Purchase Req from generating on Shop Order Outside Operations?  Normally, once a Shop Order is created in the Planned status (usually from a Customer Order), we will put the Shop Order on the Parked status while approvals and verifications are being done.  And, once everything is in order, it is unparked and then put to Released status, which triggers the Purchase Req for a Shop Order Outside Operation.   Unfortunately, there are times in which material for a Shop Order on Park status will get reserved on the Shop Order Materials Tab (normally because it is in high-demand and the team is trying to ensure it is not used elsewhere).  If this happens, though, the Shop Order when unparked will go straight to a Reserved status, and will not go back to Planned status.  It will also never go to a Released status, nor is there a way to manually “release” the Shop Order unless you unreserve all the material.  An

Hi,What is the difference between “copy customer order line” and “duplicate customer order line” within one customer order? I tried both options and when I copy the line, default info is checked as YES and I have default delivery address. But when I duplicate the line “default info” isn’t checked. But when I copy the line which has “single occurence” checked as YES, than a new line has “default info” which means delivery address is the default one but not the same as in the line from which it was copied. I am trying to find the best solution when it customes to copying the lines with the same delivery address.Thanks in advance for any clarification.

Hello,Does anyone know if there is a way to turn off ‘Match case’ on all screens in Cloud? It defaults on some screens but not all. Account Contact is one of them. Apps10 allowed it in System Parameters > User Assistance, but I can’t find anything in Cloud (23R1).  Thanks! 

Hi,We have a setup where site A place purchase order to Site B and site B purchase from external supplier for direct delivery to site A, see below picture.We have tried different setups in supply chain matrix to define transport lead time from external supplier to demand site A but so far without success. Does anyone have an idea if this is possible and if so how? 

Hi Guys, I having a trouble with reconciling  Received Not Invoiced Report to GL. Does any of you know exactly which Posting Types should be considered  when matching Received Not Invoiced Report. With some investigation I understand that M10, M14 and M18 should be considered. There are other types of postings like M189 and M196 posted to similar account. But I do not see these amounts related to Arrival charges in Received Not Invoiced Report.   Thanks

Dear Community,  We need to investigate how is possible to send logfiles from IFS App server and logging information from IFS database to external logging and monitoring tool?Are there any standard or recommended way to do this?Also what is the recommended external logging / monitoring tool for IFS? We are currently on IFS Apps10 UPD 21.  Thank you very much in advance!Kind regards, Balazs

Hi,  We’re currently using 24R2. I have the requirement of being able to adjust and track updating the Sales Contract Line Item Quantity as Planned Demand differs from Actual Demand. As an example, Part A is an Item on Line 1 of my Sales Contract with a required Quantity of 100 currently. However, the demand for Part is actually 50 and we need to create a new Sales Contract Revision to reflect the changes. Currently, we create a new Item Line with Part A with a Quantity = -50 to reflect this change, however, we can’t accept negative quantity lines going forward, as connected Business Opportunities cannot have negative quantity lines. With this in mind, I’ve been exploring the usage of Contract Change Orders in a test environment, which seem great for being able to Add New Line Items to my Sales Contract and have them be tracked/approved etc. However, I can’t seem to be able to just edit/reduce the Quantity of Part A on Line 1 of my Sales Contract from 100 to 50 and track this change. I

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Need a little guidance here.  I created a lot-controlled part with a lot size of 1 and it created the as-built structure for each lot I created.  I have a repair structure and a repair routing, and I create a repair shop order and ensure that I turn on multi-level repair before I save the shop order. I am getting the materials that I may issue as part of the repair as materials as well as the finished good part on the shop order materials.  I then manually reserve the lot number of the finished good part but here’s the rub. I am NOT getting the multi-level repair structure as I have in the past with serialized parts.  What am I missing??The documentation says it’s possible but…Thanks in advance!