Hello everyone,
I am encountering an issue with an inter-company subcontracting flow between two internal sites (Site 0175 and Site 0210) using the "Customer Order" component method.
Context & Setup:
-
Site 0175 (Internal Customer) orders Part AB from Site 0210 (Internal Supplier).
- Purchase Component Method: Set to "Customer Order".
- Product Structure: Part AB is a Purchase structure containing components A and B.
- Message Setup: MHS flow is active for both sites (ORDERS, DESADV, etc.).
The Flow:
-
Site 0175 releases a Purchase Order (P330) for Part AB.
- This automatically generates a Component Customer Order (P227) on Site 0175 to ship components A & B to the supplier (Site 0210).
- We process the shipment for P227. The components are shipped, and a Dispatch Advice (DESADV) is automatically sent.
- On the supplier side (Site 0210), a Customer Order (P228) for Part AB is correctly created via MHS.
The Problem: When the Incoming Dispatch Advice for components A & B reaches Site 0210, it is Stopped with the following error:
"Source Ref Type does not exist".
It appears the system cannot match the incoming components because there is no corresponding Purchase Order on Site 0210 to receive them into the "Subcontracted Inventory"
How should components A & B be received at Site 0210 in this specific inter-company subcontracting scenario?
Shouldn't the system automatically generate a "shadow" or linked Purchase Order at the supplier site (0210) to allow the receipt of components sent by the customer?
Any insights or best practices on this flow would be greatly appreciated!
Thanks in advance,