Assets (Asset Management)

When adding a new expense to IFS Cloud, it opens up a pop up to fill in information, but what if i want to add a new text field to pop up when creating a new expense, how can i do that? i tried using page designer tool but doesn't work.

Hello, I have created a service contract with an additional customer. I use this customer to invoice my contract. When I want to create the invoice, I get this error message:I only have this problem when I have an additional customer. The “ship via” is entered in the "customer" record of the customer to be delivered and the customer to be invoiced. Do you know what could be causing this problem?Thank you for your help.Sincerely, Lina 

Hello Community, I created a Separate PM Action, but I can’t figure out how to get IFS to create the Maintenance Plan.  I was able to Manually Generate a Work Order, but I would like to see the plan at lest for the year.  You can see my Maintenance Plan parameters on the attachment.  Please help! 

​Hi All,I want to know your opinion on the field ‘performed value based’ in PM Actions. Please consider the following scenario:I have one PM action with two Maintenance triggers:On a bad condition (new in 23R1) Every 100 hours (with performed value based TRUE)Now we have a situation where we record a bad condition at 125 hours, so trigger 1 has created a work order and work task. At completion of this work task, the hours are 135 hours.What do you expect in the maintenance plan for trigger 2? My opinion is that the next trigger will be set to 235 hours, but that is not the case, it remains at 100 hours. It is only taking the hours on work of trigger 2 and not the other triggers.See PM Action:With a maintenance plan:Based on trigger 1 a work task is created and completed. Just before completion of the work task a new reading is set for the hours to 135. I would like that the Maintenance plan for the accumulated triggers is updated. It should not check why the Work is generated. All thou

Hi All.Does anyone use RCM? any demo? recomendations? Nowadays we are in Apps10 UPD17. We are thinking on using it.Tks a lotBr.Lopes

Community,what is the best practice for us on APP10 without CRO (Component Repair Order)?currently our site in Canada manufactured the product and sell to our sister company in Germany.  currently we don’t have a best practice process (my thoughts) defined in IFS. We are still using RMA to return to Canada site, and lots of manual jobs.my thought isexternal service order at Germany side to send the product for service to Canada Canada site will create service request and receive order (CRO) to receive the product to Canada facility, meantime, create customer order for ship back the product to Germany. Create Repair Work Order from service request. complete the repair service and ship back to Germany.please share your thoughts.Thank you.

Unable to change Part serial No in App 8, getting below error msg  

Hello, I am in need of some help with a Work Order/Work Task connection issue in Aurena (IFS Apps 10 UPD 15). After creating a Work Order and selecting the Work Task, I attempt to click the Pre Posting button and receive the following error message.   This functionality works fine in IEE, and I am not sure what needs enabled in Aurena to allow this same behavior. Any guidance would be appreciated. 

In the assist management, when a ticket was raised, it duplicated the message in the mail for the affected department  

Hi Everyone, hope you are well.I am having a query here, the same WO is generated for the future dates which are yet to be due. what can be the possibility here? this is a monthly PM and is connected to the rule id. thanks in advance :-)

while adding new custom attribute in the entity configuration in CFG cloud, what is the use of  properties “enabled on report” ? Thanks 

Hi,To reserve several lines in one click is not possible ? but its is possible to issue serveral line n one click What is the logic ? It shoud be possible to reserve several lines in one click ?It seems reservation is only lines by lines  Thanks regards 

Hi good morning Communnity  I have some issue with a Customer Projection, i want publish this page configurations en my menu on Aurena but i have this problem, Could you help me to understand what is happening, because it does not show me the screen?  

Der all, I would be interested to know how the IFS 16 module works in IFS.

So in short the question, how does IFS generate the Assignment Dates for Work Orders? When I generate a Work Order IFS the assignment dates are generated automatically. This generates a start and a finish, but what factors influence these dates? Could somebody give me some explanation?

Hello, I am setting up Aurena for our maintenance department. How do I disable the link function of text in Aurena? For example I have this window in Aurena/ Technical Portals/ Work Details.Text in blue are all links, but this does not lead to helpful information. So I would like to turn this link into plain text. How do I do this?

how to make PM Action tab Read only in Equipment Object Navigator PM Action Tab needs to make as read only, remove new, modify   from the PM Action Tab  

I have read the document “News in IFS Automation 22R1” in which mentioned: in IFS cloud 22R1, the ML service images were separated from PSO. But when I logon IFS Cloud, the ML menu is only for integrate with PSO.   I’d like to know more how to set up and use the ML model in IFS Cloud without PSO. Are there any examples or exist models can be used directly?  I want to create predictive maintenance jobs through ML.Thanks!

Hello Community, Can we link a same employee to multiple sites when linking employees in Service?Normally employee original site will be taken.This employee has been already linked as MCPR linked employee. Thank you and Best regards,Kalhari.

Hi Everyone, I wish you are well. I am getting the below error while closing the WO. any suggestions on how to troubleshoot the cause?   tried to enable and disable the “equipment is down at WO creation” but it's not helping on both WO & WT.  I really appreciate your help here. BR 

I am trying to configure a custom menu invoking the IFS standard function “Mark as Incorrect” on Measurements for object window. The objective is to set multiple measurements as incorrect at once instead of doing it one by one. But the REG_DATE on this windows behaves differently that when we pass the date parameter to the method, the below error occurs.I have included the plsql block for reference. If anyone can help, it will be of great help.  

Dear all, We have an issue with the filter on Object Balance Analysis on 23R1, we can only select one period at the time. We would like to select all periods of a year or a range of periods.Can somebody help us ? Kind regards  Christophe

We are a mining and ready mix operation with approximately 200 mobile pieces of equipment.  In our previous fleet management system, we could download fuel tickets as either ROAD (filled up at a gas station using a card) or Company (filled up at one of our fuel locations on site that store inventory.This was not done as a work order, but essentially a material requisition at the object level.Is anyone aware of any capability within IFS that allows this?  We have been told that it will require work orders to be completed, just to charge fuel to an object.We want to be able to track to the object so we can identify costs properly and trends, such as an object using more fuel than standard.

Hi Everyone, hope you are well today.Basically, I wanted information about the relations between PM action, WO, and WT. I am aware that in IFS 10 there is a direct relation of PM with the work task. so my question here is on the work order screen(being a principal screen) why is the object ID not being considered which appears to be blank sometimes? Can I please get to know any solid reason why the automatically generated WO does not have an object ID in it however WT has an object which is totally fine. BR BT

Hi,  When a Serial Objects (Ownership: Company Rental Asset) position is ‘In Inventory’ what is the correct process for assigning that SO with a superior structure (‘Belongs to Object’) such as maybe a group, or a department (Functional Object)?Steps I have followed so far:Create Inventory Part (serial tracked) Receive Inventory Part (via NREC or PO) Ownership: CRA Make Part Serial ‘Maintenance Aware’ This creates the Serial Object with the Serial No matching the Inventory Part in Stock record. At this point, the Serial Objects position is ‘In Inventory’ Im therefore unable to select a ‘Belongs to Object’ as you receive the error stating its not possible due to the position being ‘In Inventory’If I start the creation at the Serial Object stage, entering the Part No and Serial No, im able to select a Belongs to Object therefore placing the Serial Object within a Functional Object.Im then however, unable to receive the Inventory Part into stock with the matching serial, as the Part Seri