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Unable to select a Functional Object to a Service Request

  • August 16, 2023
  • 2 replies
  • 86 views

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Unable to select a Functional Object to a Service Request.

We have created a functional object, however having trouble adding this to a Service Request/Work Task.

Are there any documentation on explaining how this link happens? Please see the example and screen shots below.

User = IFSAPP

Sites Per User is defined as shown below.

Functional Object that was created as shown below.

When creating a work order the Object is not selectable as demonstrated below.

Can anyone shed some light to why this object is not visible/selectable?

 

Best answer by CindyH

Is your object level allowed to have work orders?

 

2 replies

CindyH
Hero (Customer)
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  • Hero (Customer)
  • Answer
  • August 16, 2023

Is your object level allowed to have work orders?

 


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  • Author
  • Sidekick (Partner)
  • August 16, 2023

Thank you, that did resolve this issue.