Question

Unable to update serial structure

  • 21 August 2023
  • 3 replies
  • 47 views

Userlevel 4
Badge +9
  • Sidekick (Customer)
  • 58 replies

We have vehicles we would like to track serial structures for. We created the vehicle serial structure and I am attempting to use the excel migration tool to update the Consist of tab with part numbers and serials. Some parts load find but I receive an error for some that state “The Customer Info does not exist.” We are not deliberately associating our vehicles or parts with any customers. Any ideas would be appreciated. Thanks.

The view we are uploading to is VIM_SERIAL_STRUCTURE15


3 replies

Userlevel 3
Badge +5

Hi Mitchell.

Can you provide some more details about the statement from the migration tool that you are trying to execute?

Geir Sigve

 

Userlevel 4
Badge +9

@geirsigve I am just applying directly to VIM_SERIAL_STRUCTURE15 using the excel_migration. 

Userlevel 3
Badge +5

@mmoss This error comes because you are setting Ownership = Customer Owned and then applying an owner ID that does not exist.
I assume your vehicle structure is still Planned for Operation, and that you are inserting the individual serials as new records?  

Geir Sigve

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