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Hello, 


I have created a service contract with an additional customer. I use this customer to invoice my contract. When I want to create the invoice, I get this error message:

I only have this problem when I have an additional customer. The “ship via” is entered in the "customer" record of the customer to be delivered and the customer to be invoiced. 

Do you know what could be causing this problem?
Thank you for your help.

Sincerely, 
Lina
 

Hi @K4uLinalM ,
Please check whether you get this issue sorted when you add both customers under parties tab of the object you have under scope tab.

 

Thanks & Best Regards,

Nethmini

Hello @Nethmini Kosvinna, 

Thank you for your answer. I only have one partie in each object:

Sincerely, 

Lina

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