Unanswered questions

In cloud version, cannot create data migration job for custom view. Returning “custom lu views are not supported” error. Any idea?

BackgroundDuring the production migration, we plan to load the source data into IFS in the following order: master data, followed by transactional data. To enable rollback in the event of an error, we would like to take a backup once the master data load has been completed.QuestionsIs it possible for the implementation vendor, rather than IFS, to perform the environment cloning? Is it possible to request that IFS perform the environment cloning on demand? We understand that the standard process is to submit a cloning schedule to IFS in advance via the LEC page. However, as we cannot determine exactly when the master data load will be completed, we would like to request the environment clone immediately after the load is complete. If this is possible, approximately how long would the cloning process take? Can the source environment remain in use while the cloning process is underway?

The Register Arrivals pages in IFS Cloud can’t be sorted by clicking column headers in 23R1. The page didn’t sort in the previous version we were on. My IT Team submitted a case and were told it is never going to sort?  No plans to make it sort in the future. Searching is great, but when our folks have a packing slip and parts in their hand it’s often faster and easier to sort 100 lines and scroll to what you need. What’s the logic behind this page not sorting so I can understand how we’re supposed to use it?

Hi All,I need a solution for loading external supplier invoices with PO matching for partial receipts.When I attempt to load invoices using the STDSIN1 or STDSIN2 external file templates for partially received quantities, the supplier invoice posting proposal goes into an Unbalanced status. This occurs because additional receipts are being matched against the same invoice, even though multiple supplier invoices may be received against a single PO based on the quantities received.The PO matching process is performed either at the PO header level or PO line level, and no receipt reference functionality is currently being used. As a result, the system appears to match all available receipts for the PO instead of only the receipts related to the supplier invoice being loaded.Is there a solution or recommended approach to load supplier invoices through the external file template and automatically match them only to the corresponding PO receipts for partial deliveries?

We have this error in Project Posting Analysis. Running the suggested Update Create Cost Accounting does not change anything.Error - There was a posting error transferring the transaction to the cost voucher using a voucher date of 30-JUN-26. Please run the Update Create Cost Accounting function on the Project Transaction to update the posting with the current error.Basics are checked i.e. periods, code part values etc.  

Hello all,We are using Project Deliverables integrated with Project MRP (PMRP) for planning manufactured and purchased parts.The deliverable structure contains multiple levels of manufactured and purchased components.Example:Final manufactured part (top-level deliverable item) Intermediate manufactured part 1 Purchased component 1 Intermediate manufactured part 2 Purchased component 2 ScenarioThe Project Deliverable is initially scheduled. PMRP is executed. PMRP creates supply proposals: Shop Order Requests Purchase Requisition Requests The customer approves the planning. Supply proposals are converted into: Shop Orders (SOs) Purchase Orders (POs) At a later stage, the customer requests a change to the project schedule.Issue ObservedThe project activity date is modified. The activity is linked to the entire Project Deliverable structure. We run Calculate Schedule on the Project Deliverable. The required date of the top-level part is updated correctly. We run PMRP again.Howeve

Hi Community,We are in the process of reviewing our options to comply with upcoming Singapore GST InvoiceNow Requirement. Any of you know have experience in this area?We are currently using IFS Application 10.Thank you. 

In our IFS Cloud all our automatically created repair work orders lose their Object ID when they are moved to history. Does anyone here recognize this and perhaps have an explanation?

Hi,I'm setting up MCPR connections for a few projects, but I get an error message.Error message: The report code RC99 is not connected to the employee activity. You can see example in the picture. I have also tried to do the same connection (to the same project) for company 1167, and I get the same error message but with report code RC02 (which is to be used in that case). This has worked fine before and I cannot find the root cause. Customer Project ID=100411.Another user has also tried and he gets the same results. I have checked:Report codes are valid in both employee and customer company.Report code is set on activity in both employee and customer company projects.Activities are released.Company details.Tried only adjusting activities start dates to September 1st, makes no difference in error message.Contacted our IFS support partner that thinks this is a bug. They cannot access DB.Kind regards,Sophia

HiWe are currently conducting tests in the Demo Studio environment.When attempting to delete an IFS user, we encountered the following error:"User cannot be deleted because they performed tasks in Maintenix. If the user account is no longer required, it is preferable to lock the account."We found that all of the users we created were associated with the Maintenix OTA Organization, which prevented their deletion. After removing the OTA Organization assignment, we were able to delete the users successfully.We do not recall performing any action to assign these users to the OTA Organization. Is a user automatically associated with the OTA Organization when an IFS user is created?Could you please clarify whether this is expected standard behavior or an environment-specific configuration? 

Dear experts,I have an issue/question with relate to an MPL voucher 2026004280 connected with PO 15248636 an Project ID 1044946 in IFS. There are multiple lines with Posting type M189, M1,M10 and M62 lines for which, we cannot understand on how they are created. Purchase Order is already closed and have been matched with an Invoice in July 2026. Below are the details of the PO lines matched and  connected Invoices. PO lines matching details.Difference between Invoice Header Net Amount and Total Invoiced Amount of Matched PO LinesThe amounts highlighted in red are matched with charge lines, which makes sense.Now the issue is that, even these lines are matched and issues to the project in July 2026, connected Inventory Transactions are updated with M189 posting lines. See example below.GL lines connected with PO 15248636, Release no - 09 and Project ID - 1044946.Connected lines in Dist and Manu Postings analysis.Connected Transaction Revaluation Event details.Initial Arrival charge and R

Hi Everyone,I have a question regarding PM Actions and the available access-control mechanisms in IFS.I’ve noticed that an Administrator Group concept is available for areas such as PM Programs and Work Task Templates. However, I don’t see a similar administrator/access group option for PM Actions.PM Actions have Revision Control, which provides a way to control changes to an existing PM Action. However, the Revision Control option itself can be turned ON or OFF by users who have access to the PM Action.Our requirement is to restrict who can make changes to an existing PM Action and, more importantly, who is allowed to enable/disable Revision Control.I understand that it is possible to remove access to the Revision Control button through permission sets. However, I’m wondering why the Administrator Group concept cannot be used for PM Actions in the same way it is used for PM Programs and Work Task Templates.Thank youBest regards,Nipun G

Hello, I am trying to add a connection between supplier and register arrivals.  Register arrivals uses the entity ReceiptInfo and view RECEIVABLE_OBJECT_INFO.When setting up the object connections for the ReceiptInfo entity, by default the view name is RECEIPT_INFO. By using this setup, together with the object connection transformation, SUPPLIER_ID=SENDER_ID, I was not being able to view the documents in the register arrivals page. So I changed the view in the object connections to RECEIVABLE_OBJECT_INFO. I also changed the transformation method as SENDER_ID is now SENDER.This works wonderfull, attachments from supplier are now visible in register arrivals.The problem exists now in the Receipt page, which uses the same entity but a different view.When I try to open any record in the receipt page, I got the following error message.This is understandable since the RECEIPT_SEQUENCE is key for RECEIPT_INFO, but it does not exists in RECEIVABLE_OBJECT_INFO. Is there any workaround, somethi

We use Shop Orders in IFS Manufacturing to manage production. Each Shop Order has a routing consisting of several operations, and production activities are reported through pages such as Report Shop Order Operation.During production, machines may break down and interrupt a Shop Order operation. Currently, production personnel report these failures by phone, and the maintenance team then creates the related Fault Report or Work Order in the Maintenance module.We would like production supervisors to register the Fault Report directly when a breakdown occurs and, if possible, link it to the relevant machine, work center, Shop Order, and operation. We also need the downtime caused by the equipment failure and maintenance activities to be reflected in the related production operation lines.Is there a standard IFS functionality or recommended configuration for integrating Shop Order Operations with Fault Reports or Work Orders? Can a Fault Report be created directly from the Shop Order or Re

I used the MAN_SUPP_INVOICE_API.Cancel__() to cancel multiple Supplier Invoices. but this action did not create any K Vouchers in order to reverse the I Vouchers which were created during the Supplier Invoice creation. Is there any way to create K Vouchers? or reverse this.

I have a PO with part Order lines which has a quantity of 2, the distribution check box in the line pre-posting is automatically checked and the distribution is split 50%.  Is there some setting that does this ?  

If we are storing confidential data like SIN numbers, health insurance numbers, credit cards, etc… in IFS. Are we able to encrypt/mask those data from any user who shouldn’t have access to them including IFSAPP? I have started reading on Encrypting Oracle SQL but not yet certain if IFS supports this...

Hi All.I have created a survey using WorfkFlow Type: Object Information, and it works well as I answer through MWO Maintenance. But, if I answer the survey in techportal, the system does not save the object id and site.I had the same problem with app10 see (id object not saving eform answer through tech portal | IFS Community), and needed to fix with the local support. Does anyone know if IFS will fix this in IFS Cloud?I’m using:Application service update: 25.2.5Framework service update: 25.2.8IFS Cloud Web version: 25.2.8.20260709102253.0IFS Client Services version: 25.2.8.20260702055556.0IFS Client Notification version: 25.2.8.20260702050129.0IFS Chat version: 25.2.8.20260702075807.0IFS OData provider version: 25.2.8.20260707080628.0 

HiWhat is the connection between executing background jobs/database processes in IFS and actual database session? In 25R1 i have 2 jobs. Both are executing and have been executing for a while.  I can see that 1 of them have a process id, and therefore a database process. We can also only see a database session for that 1. Is it normal behaviour for a job to sit in executing status without a process ID? And does there being a process = a database session.All queues are set up with 1 process, so them being in different queues shouldnt matter. Or am i wrong about that

Hello,I am looking for a setting that we may have missed in IFS CLOUD for a feature that we had in IFS V8.In V8, when creating a new Work Order, Pre Postings are not populated, but they are automatically populated when connecting to a project.In IFS CLOUD, Pre Postings are not populated when connecting to a project.However, if we add a task to a Work Order, it inherits Pre Postings in a fully automated manner.It seems that the activity sequence that does not automatically integrate into the Pre Posting line when connecting to the project is missing.How can I have Pre Posting automatically populated when connecting to the project?Thank you in advance.Barth 

IFS Cloud 24.2.14In our ongoing work to improve performance and be less sensitive to disruptions, we note that on the top list for "SQL ordered by Elapsed Time", during a working day this sql is in fifth place (10th place for "SQL ordered by CPU Time)":sql_i: cbsvk03jynz6ssql: BEGIN :1 := Login_SYS.Init_Odp_Session_(:2 , :3 , :4 , :5 , :6 , :7 , :8 , :9 , :10 , :11 , :12 , :13 , :14 , :15 , :16 ); END;We are wondering if the amount of executions that are made is reasonable. For example, this sql is executed three times when you open a simple form like System parameters.One execution is very fast, but since there are over 10 million executions during a working day the total time elapsed is between 3 and 4 hours.Anyone with knowledge about this?Can there be an overhead of executions?Regards,Björn

Hello,We are facing issue with Replication job while updating the data.In Customer → Address → Document Tax Information. We duplicate the Address Id and create a new one. Next we add one company (abc) , its Supply Country as * and Tax Id Number say 1234. And save the record , when we refresh the screen all other associated companies will appear and they will have Tax Id Number as 1234. This is done by a Replication job. This change will appear only when we insert data, first, in company abc. This is working as required. Whereas when we update the Tax Id Number 1234 to some other value say 5678 against company (abc) ,its Supply Country * . The job goes in error. The value 5678 should be updated for all the companies. Replication job is Enabled and checked for Insert and Update both. 

Hi,I would like to ask about translation options for business data (basic data / code lists) in IFS Cloud.These values cannot be translated using Translatable Text, as they are not UI labels but internal business data (for example data maintained in Maintenance → Basic Data, such as Incomplete Causes).Currently, there is no standard way to maintain translations for these values per language, and the only workaround is to store multiple languages directly in the description (e.g. using / or -), which is not ideal.As we have several such code lists in the system, I would like to ask whether there is any standard or recommended approach in IFS to translate business data values per user language.Any guidance or best practice would be highly appreciated.Thank you. 

Hi,Can an attendance/overtime rule be configured so that overtime is calculated only after standard time has been reported against the employee's planned working day?Now in IFS I can book 2h standard time and 3h as overtime. Any idea is highly appreciated. 

Hi All,What is the best way in IFS Application to manage Overtime Pre-Approvals? The end employees in our environment should get the approval for the overtime from their line managers. Regards,MalinG