We use Shop Orders in IFS Manufacturing to manage production. Each Shop Order has a routing consisting of several operations, and production activities are reported through pages such as Report Shop Order Operation.
During production, machines may break down and interrupt a Shop Order operation. Currently, production personnel report these failures by phone, and the maintenance team then creates the related Fault Report or Work Order in the Maintenance module.
We would like production supervisors to register the Fault Report directly when a breakdown occurs and, if possible, link it to the relevant machine, work center, Shop Order, and operation. We also need the downtime caused by the equipment failure and maintenance activities to be reflected in the related production operation lines.
Is there a standard IFS functionality or recommended configuration for integrating Shop Order Operations with Fault Reports or Work Orders? Can a Fault Report be created directly from the Shop Order or Report Shop Order Operation page, with the relevant production information transferred automatically?