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Would it be possible to attach a call center case to an invoice. Thank you.   

Hello, are you experiencing random IFS disconnections since version 26R1?Our session settings are configured correctly, though.Thx 

Hello, I would like to ask if it is possible to set some rule into generation of PDF file name.For example I print purchase order report. File name of this pdf is just some random code.Also when I emailed this report via PDF_REPORT_CREATED event, pdf attachment has this randon name. I would like to rename this pdf file and set some rule how it should look like.Is it possible via report rule or is there some other way how to achieved it?Thanks Romana

When entering a new Note_Type record or try to edit an existing record I receive the following error:ff<perform_batch><sequential_dependent><update_note_type regex_validated="true"><note_type><insert is_initialized="false" /><note_type>RSD</note_type><active>Y</active><description>Red Site Details</description><package_extract_action>EXTRACT</package_extract_action><sequence>10</sequence><show_on_ui>N</show_on_ui><user_def1>N</user_def1></note_type></update_note_type></sequential_dependent><authentication><session_info><token_id>thCUsHX1tzriZiwWwdGYCT6pfOEFntffpg2lj3hj36KTJJohkbuiSlTktx54BYeb3SekpPGCXHb8V4HK8KBY9OaH/UczYCUaaLK3vRiye3wMHx08d+2ToR7w5rzEAscN</token_id><session_id>aXoU3fiWV0s+Af9tHe5xnmRdI5ghZ4/GrAOXYVVTqNqNCCAoKnzYHfidhUbqB2tiARmnL3uwQl/EVUkEICgxKw==f4+rP3Hg3YzcyEtxtEvETw==g3YW/QTPxrpcEtJ4CMAomQ==</session_id&

So excited to see the feature introduced to “Cancel Posted Customer Invoice” in 24R2. We use Avalara however and get this message when trying it - Avalara Sales Tax based Posted Auth invoices cannot be cancelled. Is there any workaround? Will this ability to cancel with Avalara be introduced later? Is there just a setting we need to change?

Hi all, currently trying to understand Part Management and Catalogue details within IFS Cloud to find the best ways to implement and utilise it internally. We have 4 part catalogues to manage: Part Catalogue notesEngineering Part & Manufacturing Part are versions of the parts defined in the catalogues above, but not separate catalogues by themselves.    Engineering Part - includes revisioning, technical drawing and structures     Manufacturing Part - includes manufacturing details, lead times, material requirement detailsEngineering & Manufacturing Part details are interlinked and interdependent.  Is this right, or is there more to explore on this topic?Please share your insights - currently working on consolidating these concepts to assist with internal training and documentation.  

We are in the process of upgrading IFS Cloud from 24R1 to 25R2 and noticed all of our lobbies (standard or custom) are impacted negatively when zooming the lobby over 100%.  The elements will get “cut off” with no ability to zoom.Has anyone else been experiencing this?   I couldn’t find any posts or knowedgbase articles on it.  

Hello. For my developments, I use the IDE Armony to run IFS api.When it comes to run select queries, I have an oracle connection string and it’s working well.But when it comes to run IFS API, such as IDENTITY_PAY_INFO_API.Modify__, it requires an IFS connection, but I have no idea of how to build such a connection with IFS cloud.With IFS Apps 10, the connection is like this : User Id=ifsapp;Password=xxxxxxx;Data Source=https://domainName.com:12345/;IfsVersion=V10In the date source field, I put the url address to the ifs application home page Do you have any idea?ThanksIFS cloud 26R1

How can i put 2 conditions in a same field in a custom menu ? I wan’t that a custom menu in sensitive when a value of a field is different than ‘Printed’ and ‘Preliminary’.   

I have an inter-site flow where a Customer Order at Site A is fulfilled through an Internal Customer Order at Site B.The process is as follows:The original Customer Order is created at Site A. The corresponding Internal Customer Order is processed at Site B. Users at Site B create/process the shipment and print the Shipment Delivery Note. I have a user at Site A who is responsible for the original Customer Order. This user only has access to Site A and therefore cannot access the shipment/delivery note generated at Site B.I would like to know:Is there any standard functionality that allows a user at Site A to access or view the Delivery Note (PDF) generated for the shipment at Site B, without giving the user access to Site B? Alternatively, is it possible to automatically attach the Delivery Note PDF to the original Customer Order at Site A when the Shipment Delivery Note is printed/generated at Site B?Has anyone implemented a similar inter-site scenario in IFS Cloud? If so, what would

Since I could not find this answer in text form, and easily visualized, here is the list of supported file extensions for the view, or "preview" command (the command with an eye icon) in IFS Cloud Web:PNG, JPEG, JPG, BMP, GIF, TIF, TIFF, MP3, WMA, MP4, WMV, WEBM, OGG, TXT, PDF 

Hi Community,I am looking for advice from anyone with experience implementing IFS for Italian companies reporting under OIC.We are currently reviewing the treatment of inventory purchases and statutory reporting requirements, specifically the relationship between:B6 - Purchases of raw materials, consumables and goods B11 - Changes in inventories of raw materials, consumables and goodsWe maintain two ledgers GL for IRS and the IL for Local GaapFrom an IFS perspective, inventory transactions are typically processed using the standard inventory posting framework (M1 Inventory, GRNI, AP, etc.).My questions are,Has anyone implemented separate local-GAAP ledger adjustments to satisfy OIC requirements while retaining standard IFS inventory accounting? How do companies typically handle the month-end and year-end inventory adjustments? Are there any recommended design patterns or lessons learned from Italian IFS implementations?We are trying to understand the most common and audit-friendly appr

I’m trying to have Document Text from an Inventory Part display on the Analysis Results report.  The Document Text contains specific information related to the inspection that needs to be shared with the end customer via the Analysis Results report.  Current setup:I created an Output Type called “CoA” and connected it to Document 73 - Analysis Results: Added Document Text to the Inventory Part with the correct Output Type:I created a Control Plan - Inventory for this Inventory Part (same Inventory Part, Revision, Site), and completed an Analysis.  The Document Text does not appear on the Analysis Results report.  I tested this both in a customer 25R1 environment (with a custom Analysis Result report) and the IFS Partner Enablement 26R1 environment (with the default Analysis Result report).  Is there something I did wrong in the setup?  I can make this Document Text surface on other Reports.  Thank you. 

Currently, payment advice is generated when a supplier order proposal is validated.The PDF is generated and stored in the Report Archive.We would like to add this PDF to Docman so that it can be accessed directly through the Supplier Payment Analysis. However, we have been unable to determine how to achieve this.Any guidance or advice on how this could be implemented would be greatly appreciated. Report Définition :  how can we enrich the ConnectedLU to add PaymentPerCurrency for exemple please? Kind regards,

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Is there a assystREST api to get all contact users and their details (like email, created date, manager name etc.) created since yesterday?

We have a customer order with a line that is Purchase Order Direct. The PO created from the line was received. We then needed to return the part to the supplier. An RMA was created for the line but to return to inventory instead of return to supplier. The RMA was completed.Is there a way to do a supplier return of the part from inventory?The RMA cannot be undone. A return to supplier cannot be done from the PO receipt because it was direct delivery. Any assistance would be greatly appreciated!

Hi, I am setting up Procurement portal with a Supplier. We are using OCI with this supplier. I get the punchout connection to work, and item is returned to basket.I do however not see the category returned.in the payload I can see that NEW_ITEM-MATGROUP[1] is 53102503. I would expect this value to be present in field Suppliers Part Category. Am I missing some setup or is this a bug?

I’m trying to upgrade my solution in Build Studio. We haven’t gone live yet with any version in our use place. Is there an easy way to start over? Can I recreate the build home as part of an upgrade?When I build a topic environment, that seems to only care about the new code.When I run a sanity build, that also seems to only care about the new code.When I build a delivery, it’s trying to compare this new version against the old one, and I’m getting build errors from invalid objects that I didn’t properly drop. These objects were never in production, though, so it seems wasteful to be chasing these. This tooling makes it very challenging to start over. Every time I need to make a change, I have towait several hours for a topic environment,then wait several more hours to delete that environment,then wait several more hours to create the sanity build,then wait a day for the delivery,only to discover an error that wasn’t caught the whole way there. Development iterations that used to take

Hi All.Does anyone know something about it? Calendar Generation Error for just one single day - There are no valid actions for the entered criteria.It only works if a set two different days in the date range.But We have scenarios that needs to be genereted for just one dayPlease see prints in attachProduct Version: 26.1.3Business Impact: Calendar generation work ordersHigh affect since a work order can not be generatedFor just one single day in a date from and date to filterMaintenance > Preventive Maintenance > Maintenance Plan > Calendar Generation  

Hello,Our team currently has the 21R2 User Guide for Freight Integration - IFS Cloud. This is Revision A2 updated by KARAUS on 4/7/2022.We are looking for a newer version. At least 24R2 if possible.Thanks

Hi everybody,If someone can help me.We are experiencing an issue with one of our technicians regarding the DPA. When dispatching the intervention and modifying the DPA for today, such as 09/10/26, the DPA is automatically set to 09/11/26.. We have noticed that the change affects only the technician, and the date is always shifted to the following Thursday at 6 a.m.. Even by forcing the DPA, it goes back to the original date. Has this issue been faced by anyone before? Where does that come from? 

HelloPlease could you help me?In Entity Configuration: JtTask, a custom attribute of type Persistent Field. It is a text field.I would like this field to be available on the form:Maintenance – Work Management – Preparation and Planning – Work Task, in the Additional Information – Action Information section.I found this section in the Page Designer, but my CF is not available.Action Information Field Set – Content.In which Entity do I need to create a custom attribute?Thank you

In the work task page, under the “Expenses” tab, I would like to display the “duplicate” button.This button is displayed in the “planning tab” when you select a lneI have looked into the page designer but I can’t find where to do that. 

I’m trying to default Qty to Receive to 1, but nothing seems to work.  Any idea what I’m doing wrong?