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Question re Call Center and Business Object

  • July 8, 2025
  • 1 reply
  • 27 views

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Would it be possible to attach a call center case to an invoice.

 

Thank you.

 

 

 

1 reply

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  • Do Gooder (Customer)
  • October 5, 2026

Hello ​@RutJWhalen 

Have you managed successfully to connect invoice objects to case?
We are struggling with a similar problem and although it is possible to select business object “invoice” on the case basic data setup:


I am not able to select if still from the list on the case:


But if I try to set up “Attach LOV Order” system is popping out an error telling the opposite (it is not possible):
 

 

Have you find out by any chance is it possible?

Thank you so much in advance for sharing any insights.

 

Best regards,
Kasia