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IFS Cloud 24 R2 on IFS Cloud services. A customer are currently using SSO with Multi-Factor Authentication, and when IFS Support needs to assist with debugging in their environment, dedicated accounts must be created. This process is taking significant time, causing delays and frustration. The project is now in a critical phase, and any delays in addressing support cases could jeopardize the planned Go Live.Could you please advise how Unified Support typically handles this situation with other SSO customers, and if there are alternative secure approaches we can propose? i’m not community post below is relevant as it 5 years old and pre IFS Cloud 

Hi everyone,We are currently reviewing the transition from IFS Applications 10 to Aurena and would like to know if there are any official IFS materials or documentation that detail the UI changes between the two.For example:•    In App 10, the Project Navigator window was used for project-related work.•    In Aurena, this seems to have been replaced by the Project Definition window.We have already checked the release notes spreadsheet but could not find specific references to this change. Similarly, we were unable to locate a comprehensive document that outlines the overall UI transition or mapping from App 10 to Aurena.Could anyone confirm if such documentation exists, or share guidance on where we can find resources that highlight these changes?Thank you in advance for your support.

Greetings!I have a dispatch work center that belongs to CW50 below that does not seem to print. Any one know why in IFS apps 10?  

Hello everyone,Using Conditions or functions, I wonder if you can remove the duplicate of the same named fields in a report ;Let’s say in the delivery note report, I have :Product A - 100 qty - 50kg (weight) Product A - 50 qty - 20kg (weight) Product B - 100 qty - 50kg (weight) I want it to appear like this :Product A  - 100 qty - 50kg (weight)                     - 50 qty   - 20kg (weight) Product B - 100qty  - 50kg (weight) Is there a way to do it ? i can’t find the conditions or code to set it up.Regards     

I’m trying to set up a testpoint/parameter and don’t know what value type to assign to it. Please can someone explain the differences between them?

Hello Community,!We are currently operating on IFS Applications 8 and rely on Harvest for support and maintenance. As per the recent communication from IFS, we understand that:IFS Applications 8 has been in Restricted Support since March 24, 2017 It is scheduled for retirement on March 27, 2026, after which support services will be discontinued The Citrix Build Place for IFS 8 will also be retired on the same date, and access will be terminatedGiven this, we are seeking guidance and community input on the following:If Harvest is shut down, what are the available options to continue supporting IFS Applications 8 until its retirement? Are there any alternative tools or strategies that can help us maintain our environment and manage support issues independently? Is there any possibility to retain access to Harvest for our organization beyond the general shutdown? What steps are others taking to prepare for this transition, and are there any interim solutions that have worked well?We are a

I have a basic expense sheet tied to a project but when trying to authorize, I’m getting the following error, “The level of access cannot be less than 20”.  Does anyone know what his means or how to resolve it? 

TLDR; See question Title.This is a common situation we’ve encountered when attempting to delete a record in IFS. We receive an error message stating that the object is used in another object. Typically the prompt in parenthesis (‘Receipt Inv Location’ in this example) is not the name of the page where the records are entered. We’ve identified that this typically corresponds to the PROMPT value on the entity but have not been able to find a link from the entity to the page. I’ve attempted to dig through the source code but cannot find the metadata that connects the entity to the page. Using the source code or metadata in the database if it exists would both be acceptable methods if they exist. 

Hi everyone,I’m just trying to learning Report Studio and Im trying to create barcode. In 24r2 documentatiton, on the barcode page, it says you can simply drag and drop barcode element and bind data from field list to see barcode. However, I can't see the barcode icon in the toolbox.Barcodes - Technical Documentation For IFS Cloud Also in toolbox page in documentation, barcode icon cant be seen. Toolbox - Technical Documentation For IFS Cloud How can I see barcode icon from my toolbox?Thanks. 

Server error messages:fbe56f9c-b74a-4b11-b859-4405d753d800Ifs.Fnd.FndSystemException: Unexpected error while calling server method AccessPlsql/Invoke ---> Ifs.Fnd.FndSystemException: Unexpected error while calling server method AccessPlsql/Invoke ---> Ifs.Fnd.FndServerFaultException: ORA-06550: line 7, column 36:PLS-00302: component 'WRITE_DESCRIPTION_SERVICE__' must be declaredFailed executing statement (ORA-06550: line 7, column 36:PLS-00302: component 'WRITE_DESCRIPTION_SERVICE__' must be declaredORA-06550: line 7, column 7:PL/SQL: Statement ignored) in Ifs.Fnd.AccessProvider.FndConnection.ParseErrorHeader(FndBuffer buffer, FndManualDecisionCollection decisions) in Ifs.Fnd.AccessProvider.FndConnection.UnMarshalResponseHeader(Stream responseStream, FndManualDecisionCollection decisions) in Ifs.Fnd.AccessProvider.FndConnection.HandleHttpSuccessResult(HttpWebResponse result, FndManualDecisionCollection decisions, String operation, FndBodyType responseBodyType, Object responseBody

Greetings!I have every line filled out in my interim demand header in IFS apps 10. However I still get the “incomplete” I don't’ know what to do. 

Greetings!If I made a revision of the Part Config of “Tandem Drive Axle” how do I connect the new sales rule combination to the new revision in IFS Apps 10?  

Greetings!I am trying to delete a sales rule combination, but I get the following message in IFS Apps 10 

Greetings!Is there a way in IFS apps 10 to search where a particular characteristic is being used in any Sales Rule?

The title says it all.. I am using VBA to query the IFS database and once I get my results back, I want to close the connection. How can I do that? The obvious/usual methods (my_conn.Close / my_conn.Dispose) do not seem to work.. Function QueryIFS(query As String, Optional silent As Boolean = False) As FndDataTable Dim conn_uni As FndConnection Dim oCmd_uni As FndPLSQLSelectCommand Set conn_uni = New FndConnection conn_uni.ConnectionString = <redacted> conn_uni.CatchExceptions = silent conn_uni.Locale = "en-US" conn_uni.setcredentials <redacted>, <redacted> Set oCmd_uni = New FndPLSQLSelectCommand Set oCmd_uni.connection = conn_uni conn_uni.CommandText = query Set QueryIFS = conn_uni.ExecuteReader() 'NOW WHAT ? HOW DO I CLOSE conn_uni ? Set conn_uni= Nothing 'this just releases the memoryEnd Function 

Is it possible to set different scheduled reports to run in different batch queues? Right now, when scheduling a report, there is only one option for the queue to process it in - the default queue. However, we have some critical leadership reporting that is consistently being delayed due to general user’s scheduling reports. I would like to be able to split leadership reporting into a separate queue to ensure that it is not delayed but other long running reports. 

Greetings!Why would the shop order show qty 2 of 45750, but when looking at the Config Structure I see only one in IFS apps 10? 

Hi,Some user have problem to log in to Excel add in. It used to work but they started to get problem. When they click on Login, (Se the picture below) then it supposed to open up the web window to go to IFS Cloud log in start page but nothing happend. We have tried to clean the cashe and unistall/deleate but no help. Maby problem with pop up windows problem? Does someone could advise us what we can do more? 

Hi,I am trying to set up e-mail event action when creating a new customer with customer category = Prospect but it doesn’t work. I have attached pictures how I satt upp. I have tested with different value like ‘Prospect’, PROSPECT ‘PROSPECT’ etc but nothing work. When I took away Condition = and Value the mail triggas so it must be wrong syntax on value. Could someone help me to see what is wrong?  We have 24R2SU2, thanks. 

QuestionBelow is a copy of a dispatch for a certain product. As you can see the Part number FD BARREL and the Deliver To: CW250 show part numbers. However when I tried to print another dispatch for a different product no part numbers showed up under the same Part number FD BARRELL / CW250. Why would that be in IFS Apps 10? 

Hoping someone can give some help or advice.I am just starting on the IFS Cloud journey and Workflows seems to be a big part, I have done the IFS Academy training but the exercises done do not help with me with my current scenario. In Apps 10 this was achieved by a custom event which checked the new and old variables and then wrote some details to a history file (custom entity) when a subcontract status changed.  I am struggling to  get this off the ground.  

Hi, To access the build place we need to have a code on microsoft authenticator app. How can I add an ifs account to the application? ThanksFabrice

Greetings!If I wanted to write a calculation in IFS Apps 10 so that when certain items are chosen in the Configuration ID, IFS runs this calculation and tells me weather those certain items are allowed or not, how do I go about doing that?

Greetings!For some reason there are part numbers not showing up on a Dispatch sheet but are showing up on the BOM. I double checked the routings and the routings are buildable. The parts have the correct Config Structure Rules, everything seems correct but it is not showing up on the Shop Order Pull Sheet. It seems to only not show Operation 10 Notes CW250 

Hello,I want to register the sender email as an Azure App. This is because Microsoft will discontinue their support for basic authentication for client submission(SMTP Auth). Do we have any documentation for this. Currently we have Azure AD configured under IAM Provider but “Senders” are configured under basic auth. But “Mail Sender” is configured in basic authentication. Please guide what needs to be done. Thanks,Mani