Supply Chain

One of the customers has faced an issue related to the customer name search in the customer order window.When creating a new sales quotation then they can just type the customer name in the customer field and they get a list of customers. When they do the same in the customer order window they have to search for the customer ID, they have not been able to type only the name.As a workaround, I know that it's possible to search for the customer name if pressing the magnifying galas, but this is an extra step and when I checked this issue in our core environment I couldn’t observe such an issue. It's strange that the customer order window is not behaving the same as the sales quotation window where they can load the customer by their name.I found a bug fix but it not exactly related to this issue. Any ideas on what might be the problem/fix here? Product Version: UPD15 Aurena  (Attached screen shot is my core example. When we add new record we can search the customer by their name as well)

Hi,In apps10 I have a scenario where I have DOP shop orders created from a customer order. The top level item shop order is in released status, but not started in any way. I need to change the date of the customer order and replicate that change through the DOP connected items, however whenever I change the date of the customer order I see an error message that I need to change the pegged order update setting as it cannot change the release shop order.I am not aware of any such pegged order update settings. My site settings and supplier settings  (this DOP goes through intercompany supplier as the CO starts on one site with manufacturing on another) all have send automatic change requests. For other items the change date replication works fine, making me think this is a part setting, but I cannot see anything that would affect this. Has anyone seen this error before?

Hi Experts, We are running on IFS App 9. We are having a non-prod database which is daily cloned by prod database. When previewing any report in this non-prod database it throws below error. We confirm all IFS Internal user accounts are active and the passwords are correct. Have you came across similar issues? Login failed.Possible causes:invalid username and/or passwordThe user is not authorized to log inThe service is currently unavailable Please contact your system administrator if the issue persists. 

Issue appears to stem from orphaned demand that is being left in the Logical Unit "Pegged Supply Demand" in the view "&AO.PEGGED_SUPPLY_DEMAND_EXT". Once we manually cleared those orphaned records, the demand disappeared.It looks like that table is getting skipped by any cleanup jobs after you turn off the "MS Level 1" forecast for that part.My question is why is this not getting cleared, or is this a MRP issue that is not clearing the pegged demand?Is there any steps to clear this demand qty? 

We are a little stumped on how to return a unit to a supplier from the receipt location. We inspect and register the inspection result and add a return..But we cannot get the unit to actually show as returned.. A post on the community mentioned Supplier Shipments but we can’t seem to find out how to initiate one of these. Many thanks

HelloIt would be of great help if someone could tell me if it's possible to uncheck the MRP planning checkbox for certain items by default.

I am about to configure the above mentioned lobby element. I thought the solution would be simple, i.e. exclude demand Codes like Purch Order Trans, Purch order Dir, Int Purch Trans, Int Purch Dir.  However, I observed that there could be PO lines having Demand Code = Invent order, but still conneted to a CO in ‘Supply Chain Purchase Order Analysis’. Isn’t this understanding correct? If yes, what do you think would be an appropriate way to develop this lobby element? 

HI, I want to create a sales offer for a customer who has not yet been entered.However, I see that I cannot create such an offer because the system requires the selection of CUSTOER_ID from the list of values.Is there no other way to create an offer, but not to create a new customer in the database yet?  

IFS Cloud 22R2: Would there be a process to automate the price costing in the ‘Sales Part Base Price’ for specifically selected inventory parts?  I’m currently using the follow instructions to run a daily cost update for the ‘Latest Purchased Price’ on three items that have price volatility for purchase cost.  However, I would prefer to run an automatic process for ‘Update Base Prices’ on a daily schedule without having to manually run this process each evening for the Sales Part’s ‘Base Price’ to review the Lasted Purchase I am currently running this process each day to update the Sales Part default pricing to 65% markup -After a PO for new refrigerant has been received:Part Cost Use Cost 3 – Latest Purchase Price, Cost Calculations One Level Part Cost Calculation Sales Part Base Price Create a new record Set Origin from Costing to ‘Yes’ Cost Set: Select 3 for ‘Latest Purchase Price” Set Percent Offset to 65 Save the record Update Base Prices Use Baseline Prices: With Price fr

We have some Material Lines on a Work Order that we want to delete / remove as they are not required.Someone has already removed the Requisition Details but we cannot delete and remove the Material Lines due to this message: How can we remove them so they do not appear as unmanaged material lines? thanks 

Hi,We’re using package parts and we recently started delivering components and we were wondering whether it’s possible to invoice partial deliveries of components. We’re able to invoice the full package part but don’t seem to be able to invoice partial deliveries on components. I tried creating an invoice from the Create Customer Invoice screen and Create Shipment Invoices, but both screen display a No Data Found message. Any advice would be appreciated. Cheers !  

Hello,How would you set up emailing to notify a customer when a Business Opportunity or Sales Quotation has expired? Any and all advise would be greatly appreciated. Thanks,Bryan

Hello,We’ve changed some of our parts to be Primary Supplier Transit on their Sales Part Record. We have Customer Orders currently in the Planned state that contain these parts. I had assumed that if I change the Supply Code of these parts on the Customer Order to be Purch Order Trans, that their PO’s would be automatically created when the job was released. I’m finding that this is not the case. Automatic PO creation was working in our TEST environment if I created a new Customer Order with the changed parts on them and then released the Customer Order. The automatic PO creation just doesn’t seem to be working on Customer Orders that were already created before the parts’ Sales Part sourcing option was changed. Anybody have any ideas?

Hi All,I am working in Aurena and have set up document text for Shipment Packing Lists with the setup as shown below. The phrase has printed out on one Shipment Packing List but not on others. All shipments are for the same Customer on the same site. Can anyone help please? 

Hi,I am accessing the IFS APP 10 Regional test CMB/LKP environments, as an end user,  through Citrix. Therefore, my IFS clients are loaded in a web browser. Is it possible to setup and run demand planning client in this situation. Then How?  Thank you & Best Regards,Pushpa 

Good afternoon ,all; In Cloud, Once I’ve processed Delivery Confirmation of Customer Order Lines with Differences, how do I get the rejected/refused material back into inventory so that I can disposition it?  

Hi, In Apps 10 we can send a customer order to a collogue using Send to Option in RMB menu options with a message.  But I couldn't find a similar feature in IFS Cloud. Is there any functionality in IFS Cloud which caters to the same requirement?If so, how I can use it? Regards, NayD

Hello,We are trying to calculate our on time delivery for our shop orders. To do this we would like to compare the actual close date to the planned finish date that was entered when the shop order was actually started. Is the “Finish Date” in shop order statistics “locked” when the shop order starts or is it the last recorded finish date? It is not really relevant for us to compare the actual close date to a corrected finish date that updates during the build process. 

The title was not appropriate.The correct title is "Regarding MRP Parts Information Display Mismatch”. Hi, I have one question.I noticed that there is a "Receipts and Deliveries" tab and a "Gross Requirements" tab for MRP Part Information, but the "Gross Requirement" on the "Receipts and Deliveries" tab and the "Demand Quantity" on the "Gross Requirements" tab do not match. In client's environment, the number is currently 96 units, but the correct number should be 120+96=210 units.In fact, we have determined that there is no problem with the MRP calculation processing logic, since the inventory trends and daily requirements are created. Do you know anything about the areas where these numbers do not match?If you have any details you know, please let me know. Best regards.

Is there a page that shows Purchase Orders not yet invoiced. I feel this is more useful than the purchase orders invoiced page. But cannot find it.

the part number with special character [‘], we want to change the part number or delete the whole part, but failed. please help advise, thanks!  

Hi,How to process a delivery to External Customer through External Supplier with Blanket PO ?Is there a possibility to connect Blanket release to a Customer Order with source ‘Purch Order Direct’ ?Example - We will raise a Blanket PO to External Supplier on monthly basisAs & when we receives orders from Customer, External Supplier will be requested to supply the order directly to the customer ThanksGayan

I try to move columns in Purch req window but they are still there when I save the changes? I do not want to hide them, only move? How do I do this?

Is there a page where you can see Purchase Orders that are awaiting Credit Notes? This is from Items that have been received, invoiced by the supplier but have failed quality inspection. On Receipt indicators the Return has been printed but we cannot find where to see Purchase Orders requiring a credit note.  

Is there anywhere I can find a more detailed explanation on the ins and outs of destination warehouse ID field in the PO? My customer wants to steer internal deliveries to a remote warehouse using a combination of the Destination Warehouse ID and the Route ID column found on the customer order.  I need to explain the difference but can’t find anymore detailed information about the destination warehouse ID other than the help text in IFS 10.