Supply Chain

Hey everyone, I’m looking for some advice on how to manage returns in IFS Cloud without going through the full shipment/picking/delivery flow. In IFS Apps8, returning goods—particularly to correct an over-receipt—was super simple and automatically increased the “Qty to Receive.” But in IFS Cloud, we’re seeing extra steps that don’t match our real-world process. Here’s what we do: Sometimes we accidentally receipt more units than what actually arrived (e.g., 10 instead of 9). We want to quickly fix that and have the “Qty to Receive” go back up by 1 (in this example) so we can receipt it properly when the actual missing unit arrives later. In IFS Apps8, this was just a few clicks: select the return, enter a reason, and done. The system automatically adjusted the receipt quantity and increased the “Qty to Receive.” In IFS Cloud, we’ve noticed it pushes us into a full shipment process (Shipment Lines, picking, delivering, closing), which we don’t do physically and is a lot of extra work ju

Deliveries can be undone which of the following ? 1.Consolidated shipments 2.Shipments 3.Customer orders

We're using IFS9 at the moment and are going to transfer to Cloud next year. What's the right way to use outside operations in a shoporder? And, is it meant to use the ‘Operation No’ functions under ‘materials’ to connect different Material-Lines to different operations? Or are outside-operations meant for single/mono-parts only?

When using the ‘Move Part’ functionality can you enforce the ‘Part Availability Control’ to move with the Part? You can select the slider but I want to enforce it for all movements. It happens automatically when moving a Handling unit but not for individual parts. Asking for Apps10 + Cloud

Why is Warehouse Description not included as an available standard field in entities like InventoryPartInStock? Seems like a weird omission.

Go to Any Shipment ID and go to Available Lines sub window. Available Lines tab is taking some time to load and after a while it is getting timeout notification as attached below. Has anybody noticed any workaround for this?

Hi all, I am currently exploring best practices for utilizing the Internal_Part_Issue_Pub table within the context of Demand Planning. I’ve noticed that the table includes multiple transaction types, and I understand that the appropriate configuration often depends on specific business practices. That said, is there any recommended or commonly used Source_Ref_Type or Transaction Code for standard Demand Planner base flow configurations? Any insights or guidance would be greatly appreciated. There is the where condition used in this view. SELECT tran.part_no part_no, tran.contract contract, tran.date_time_created date_issued, Decode(tran.direction,'+',tran.quantity * -1,'-',tran.quantity, 0) qty_issued, Inventory_Transaction_Hist_API.Get_Cost(tran.transaction_id) unit_cost, Inventory_Location_API.Get_Warehouse(tran.contract, tran.location_no) warehouse_id, Warehouse_API.Get_Warehouse_Type_Id(tran.contract, Inventory_Location_API.Get_Warehouse(tran.contract, tran.location_no)) warehouse_

Hi All, When a customer order line is connected to a staged billing profile and once a stage has been invoiced, it is not possible to cancel the CO line even after creating a credit invoice. When trying to cancel the order line, the system raises an error that 'The order line may not be cancelled when invoiced stages exist'. I have created the following Idea for the above issue. Please share if anyone knows a workaround.

Hello, I saw a post Aurena Custom Command - Multiple Records that it is possible to select multiple records and execute Navigation Link. Is this possible or will this be possible for ExecuteQuickreport? I want to select some Purchase orders and then run a quickreport based on the selected records. We are currently on 23.1.7 Kind regards

IFS Cloud has the option to define the load sequence in the Consolidated shipment. The customer’s requirement is to set the sequence in such a way, that the goods which are delivered last to be loaded first. Even though this is possible, I can see that the load sequence is missing on the “Load consolidated shipment” window. It is not available under “Handling Units to Load” or “Loaded Handling Units”. Further, even in the related WADACO Configuration it is missing and there’s no such related item to configure. If the load sequence is added to the consolidated shipment, then it should definitely be available on the “Load consolidated shipment” and in WADACO. Because, if the load sequence is used, the warehouse worker who uses a scanner should know which shipment to be loaded first. Otherwise, there’s no use of having it just in the consolidated shipment. Is this the standard design or is there any other way to achieve this?

Hello There is an issue where, after a change order has been updated to a PO, the PO still shows a box labeled 'Pending Changes.' The related change order status is 'PO Updated.' Has anyone else encountered this problem? Thanks, Raana

Dear Connections, In IFS’ standard cloud application, the Incoming Dispatch Advice is not particularly helpful when working with inbound sea freight operations. We have a requirement from one of our customers, where the customer procures material from overseas suppliers. As transit times via ocean vessels are quite uncertain these days, the final arrival date at the warehouse often changes. In this scenario, our customer wants to track the inbound shipment status. Additionally, a single vessel may contain multiple orders from multiple suppliers. However, in IFS, we do not find an option to perform receipt for multiple orders from different suppliers within a single shipment or dispatch advice. This is because the standard Incoming Dispatch Advice functionality only supports multiple orders from a single supplier. Is this something on the Road Map for the future IFS cloud releases? I appreciate your comments and suggestions on this.

We’re having an issue where the Shop Order and DOP-order time schedule won't align and I’m suspecting that the DOP-order is connect to the calendar defined in the project, rather than the Work Centers defined on each operation in the DOP-order. Could someone please confirm this and if it’s possible to manually connect a DOP-order to a different calendar than the one chosen in the project?

Hi Experts, I have an issue when I run the capability check for project connected customer orders. I think this was supported until 21R1 but found below community post that indicate this is no longer available from 22R1 onwards. But not sure whether there were any other information on this but when I run to perform capability check on non project connected customer order it works fine and then when I connect that customer order line for a project activity, dates suggested by the capability check is getting moved back to the original date alone with below message. But I cannot run the capability check again as it shows as “No commands available” The message is misleading and anyone has any thoughts or comments on this. Why did IFS removed this capability from the project connected customer orders? Anyone know how to overcome this please? Thanks, Chamath

We recently discovered that a user received a PO line and then changed the PO line amount afterward. I was surprised to see that IFS allowed this, as I expected the system to lock the line once a receipt was processed. As a result, we now have a mismatch: the vendor tab reflects the updated amount (6,980), but the GL still shows the original amount (9,040), which makes sense since the financial postings were created at the time of receipt. My questions are: Is IFS supposed to allow changes to PO line amounts after a receipt has been made? If so, how can we prevent or restrict this in our system to avoid financial discrepancies? We’re using IFS Apps 10. Thanks in advance for any guidance.

Cloud 24R1 - The need is Supplier Request document attachments to be brought over to the Supplier record when created from the Supplier Request. I tried creating an OCT as per the screen shot. The Supplier_ID key does exist in the SupplierRequest, but I think it's not working as it's a populated field instead of a Key field. When I run the test, it states it has “passed” however the Source Key populates with REQUEST_ID, not SUPPLIER_ID. Any solution here? Or not a feasible solution?

Morning, Anybody know if it is possible to block transport task/Inventory movement, accord to company/site? We don’t want our users to a site that is not part of the same company. IFS version: 24.2.4 Thanks, Gianni Neves

Hi. Does anyone have an explanation of what effect the ‘Refresh Rate’ button/setting has on the Smart Manufacturing Planning Board? I’m using 24R2. Thank you. Adrian.

Upon saving a Customer Order Header, I’ve noticed that the ‘Add New’ or ‘+’ no longer automatically appears on the Lines tab. Users must select the page refresh which then loads the icon. Is this a designed functionality change from 24R1 to 24R2 or a bug? If the former, what is the reasoning behind the change? I can see this same behavior from Core to SU5.

Hi. We are facing issue with very slow printing. On Report Format & Output dialog when You click Print or Preview it taking few minutes to genrate printout. We are runing Apps 10, UPD 16. It seams to stuck on PrintReport.ReportFormatRequest Any ideas how to solve issue? Best regards

When we run batch invoicing of service contracts, orders are created with SC order type and the flow looks like the below. This tells us the order will go all the way through and stop at customer invoice. However, when we do the billing manually from one service contract, the order is created but it does not follow the order flow. We just upgraded to Cloud and this is a new issue for us.

Hi,Can someone please clarify the difference between the "IFS Aurena Notify" app and the "IFS Notify 10" app? Both apps are currently showing all purchase requisitions and purchase orders, instead of displaying only those pending approval by the currently logged-in user. Is this the expected behavior?Is there a configuration required to filter and display only the items relevant to the approver? Also, is there any official documentation or comparison guide available that explains the functional differences between these two apps? Thanks in advance for your help!

How can I reverse “Supplier Material for Purchase Order Line” when it is Confirmed and shipped ?

Hello, I try to create a count report for a warehouse in IFS Apps. 10 and have got the Warning message below No data found for entered search criteria. Count Report not created. There are inventory parts in the warehouse so the Count Report is expected to be created. Kind Regards,Svitlana

Hi, should route order have any effect on transport tasks when using perform putaway in move into stock? If so, should there be some values on every level of route order? (Bay Route Order, Row Route Order, etc.) Or is there some other meaningful putaway basic data that should be considered? IFS Cloud Thanks, Markus