Supply Chain

I have a scenario where I want to create a credit invoice of 2 inventory sales parts and 1 non inventory sales part. The two inventory sales parts should also be returned, so an RMA is created. However IFS is also expecting me to return the non-inventory sales part even though there is no physical part to receive.  Anyone who has had the same scenario and have a good process?  I want all to be on the same credit invoice and having to create 2 different credit invoices and do collective seems as to much work. Is there a setting on the parts that can make a part obsolete from the whole register arrival proces? 

Dear IFS Support Team,We have the following question regarding an intercompany scenario in IFS Cloud and would like to clarify whether this represents standard behavior or an unexpected system issue.Initial situation:An external customer order is created at site 160, this triggers the following objects:Internal purchase order at site 160 Internal customer order at site 100 (including DOP)Scenario:When changes are made to the internal customer order or the DOP (e.g. price or delivery date) at the supplying site (100), an Incoming Purchase Order Confirmation is correctly generated.This confirmation can then be accepted at the ordering site (160).Issue:After confirming the Incoming Purchase Order Confirmation, the internal purchase order is not updated accordingly (e.g. delivery date or price).Comparison:If the same change is m

I have seen a lot of discussion on this topic.  Many of them seem dated over a year ago up to 3 years ago.  We have a requirement to bill monthly on a fixed day and rate per month.  Has functionality been enhanced to include a monthly rental duration UoM.   Also what is the best way to handle this?  We are in ifscloud version 24R2. Thank you,Ed  

I want to close the project for that we want ETC value  =0 , we checked with technical from backend its already zero but in fronend showing value. 

Working with a purchase part that has two part revisions, 1 and P1. Each revision is phased in on the same date (6/3/25). On the Purchase Order line, though, I cannot select revision P1. The only revision I can select is revision 1.Is there any way, outside of document text, to specify a prototype revision on a purchase order line? 

Customer would like to know if it is possible to automatically blocked an order when the advance payment was not fully paid but after the reservation. The idea is to manually reserve a lot but blocked for shipment until fully paid advance invoiced. Seem pretty basic to me, but IFS seem to fall short on that.

Hi, A customer are using IFS Cloud 25R1 and want users to have a default printer automatically selected when printing reports/documents (eg. Delivery Notes).We tried setting a default printer on the user, but the printer is not selected automatically. Users still have to choose from a long printer list every time.Is there a recommended way to configure this in 25R1?Report Rules? Output Channels? Print Agent? Other settings?We would like to avoid manual printer selection if possible. 

How can we avoid the negative impact of unrealistic customer forecasts while still keeping those records in the system?For example, if the forecast includes unrealistic quantities within the lead time that are impossible to fulfill, I still need to upload the forecast to maintain historical records, compare forecast accuracy, and support future evaluations. However, I would like to avoid negative impacts on supply chain activities, material planning, and production planning. Ajith

Add as many details aHi Everyone, I reactivate this conversation, as i’ve a scenario where a SODIFF event has been triggered even before closing process of a SO.In my configuration,1. Part Manufactured is a Weighted Average valuation methodUnit part cost is 0 €Labor Time has been reported for a total of 2384.90€ No Material has been issued to SOShop Order History is 

Hi, How to activate Sales campaign? The button “activate” is not available. Thanks

Hello,Is this feasible to add EDIT All option in the 2nd screenshot > Field - Promised Delivery Date.Let me know if the 2nd window is as per IFS Standard and it is not feasible to add Edit all option. However we can edit each line individually. Regards,Kruthika

Hello everyone,I would like to ask whether anyone using IFS Demand Planner is working not only with a standard sales forecast but also with constrained demand.In our current setup, we are using Demand Planner where the forecast is maintained in the Adjusted Forecast. This forecast is then transferred to the Master Schedule and serves as the basis for both procurement and production planning.However, we are facing a common challenge:The forecast often represents unconstrained demand, i.e., what sales teams would like to sell, without reflecting actual production or capacity constraints. Alternatively, the planning team adjusts the forecast down to a constrained demand level, so that it better reflects what we are realistically able to produce and deliver.I would be interested to understand how others are handling this:Are you working with both unconstrained and const

Hi, in the Rental Workbench you can filter the displayed data using the Rental Status “On Rental” = No and “Logistics” = No The Fieldescription isOn Rental” = No » Records where the logistics quantity is greater than zero, but where rental has not been started.“Logistics” = No » The line has been fully delivered/received compared to the line quantity.as outcome I see a Rental with Start Rental and End Rental and a Return in the Event History. That’s fine.​​​​​​But I also see a Rental with no Start Rental and End Rental and a Return in the Event History 

Hello procurement and supply chain experts!(Note: I posted this same question in the procurement area earlier this week but no response so my apologies if you see this in both places.  I’m not clear where this question best belongs)We have a situation where we want to be able to create a blanket PO or similar with one-time approval, with one supplier for just a few select parts, and then request a drawdown against that as when site inventory is consumed or running low.  We are struggling with how to  implement this, even though it seems like it should be straightforward.Initially we looked at creating a PO for e.g. 6 months of supply quantity, with many lines in the PO for the quantity of a min delivery (e.g. qty 16 for 1 pallet to be delivered).  The PO would be approved once, and then each time the total qty at the site fell below a defined threshold the buyers would release one or more lines from that ‘blanket’ PO as needed.  Unfortunately when the P

We have a shipment with a reservation for a serialized part that is correctly tied to a Customer Order. What is the process to cancel or delete the shipment?

Hello everyone,I have a customer who wants an aide to help them determine whether or not all of an items on customer that MUST ship in full will be available to ship as planned.The customer has restrictions that an order must ship complete and that there is often a “must not arrive by date” that applies to the entire order.Has anyone ever developed what I used to refer to as a go/no go report that checks customer order lines and the available inventory for them starting at the customer order available quantity and then , if unavailable, begin checking the open shop orders and/or purchase orders and their availability all the way through an item’s entire product structure to see whether or not the original order can be shipped. Think or it as a capability check on demand even for orders that have been released.  Thoughts?

Hello,In the PO line, why does Promised delivery date gets updated automatically when planned receipt date is changed and vise versa.Regards,Kruthika

Good morning, community,  We are having an issue when using count report, serial tracked items cannot be listed into the stock.  The systems says that if I have just 1 PC on stock, I can find just that one or neither, there is not an option to give “2”.  How do I get serial tracked part on stock, then?  Thank you, Best RegardsPetaKu

Hello Community,Need your expertise on below scenario, any input or ideas are welcome as I am trying to figure this out still. We are running a bit unusual intercompany set up with an integration between app 8 and cloud.we are using INET_TRANS as media code to support this as it generates an application messagefor DIRDEL and INVOICE message classes INET_TRANS does not seem to trigger the application messages , my requirement is to generate an application message for DIRDEL and INVOICE so we can communicate to APP8 from cloud to process direct delivery and invoicing, dispatch advice is triggering. I have message class added in both ends message defaults enabled to create automatically as well.  

Hello everyone,I’m trying to use the REPLAN Customer Order Lines function in IFS Cloud, but my customer order lines are not being updated as expected. Here’s my scenario:Part setup: Inventory part, MRP planning, availability check enabled. Stock: No parts in stock. Supply: Purchase Order is planned and expected to arrive (see details below). Customer Order Line: Created and released, linked to the above part. When I run REPLAN CO LINE: The customer order line is not updated (planned delivery date does not change).Questions:Are there any specific settings or prerequisites I might be missing (e.g., supply code, sourcing rule, capability check, etc.)?

Hi all,I’m looking for some guidance regarding the Customer > Message Setup configuration in IFS.When adding a new message class, in this case DESADV, the Sequence No field is not being populated automatically. As shown in the screenshot, the existing INVOIC message class has a Sequence No populated, but the newly added DESADV line remains blank.  Any guidance would be appreciated, especially if there are specific steps required when adding a new outbound message class such as DESADV for ASN processing.

I want to send an item to a supplier for further processing. Afterward, I will receive a new item with a new value.Where can I add the item to the processed item so that the withdrawal and shipment are handled automatically? 

Cloud 24R1 - The need is Supplier Request document attachments to be brought over to the Supplier record when created from the Supplier Request.I tried creating an OCT as per the screen shot. The Supplier_ID key does exist in the SupplierRequest, but I think it's not working as it's a populated field instead of a Key field. When I run the test, it states it has “passed” however the Source Key populates with REQUEST_ID, not SUPPLIER_ID.Any solution here? Or not a feasible solution? 

Will there be adversely affect/cause issues, if the receipt date on inventory part in stock line changed after a data migration process? 

We have a sporadic issue when some users go to enter a new charge line on a customer order, the new line will display in the table, they will choose the charge type then when they click OUT of the charge type field, the whole new line disappears.When the line disappears the ‘Cancel New’ option is available. it appears the system knows there is a new line but no longer displays it for the user.It is nearly impossible to recreate and only happens to two employees so far. The only way they can correct it is by signing out of IFS Cloud and then logging back in.Has anyone else experienced this behavior?