Supply Chain

Dear expertswe have an error in an incoming delivery notification: It is the first time I see this error and I am unsure where this country code might be missing. I went through the customer order lines and purchase order lines but does not seem to find anything missing.I am hoping for your advice.

 HiI have more than 300 commission recipients. To calculate this, I need to enter the supplier. I have to do this 300 times a month. The "Commission Receiver *" field is required. How can I execute this without specifying the commissioner's ID?Regards.  

HI Folks, We have just launched our first plant in IFS Cloud (24R2) and are learning that using the IFS system as designed results in very slow throughput time for us to reserve, gather, scan, confirm , etc.  all the steps to put parts onto a truck and out the door.  Has anyone out there felt the same and found a faster approach? 

Hi All,With regards to the new CBAM requirements coming into affect from Oct 2023, is there presently, a  defined documented solution for this or is IFS planning to provide a solution (CBAM Reporting) for its customers?  

Activities that affect tool availability come from many parts of the solution.  Currently, when a person is looking to see the overall demand and supply for tools, they need to build a complicated CRIM. Demand Signals:- Tool Demand from Manufacturing, Component Repair Shops, Complex Assembly Repair Shops, and Airframe Repair Shops. Tool demand can change as tasks are updated and/or rescheduled.- Tool Calibrations (tool is unavailable for the duration of the tool calibration, which can include shipping)- Tool Sales- Tool Rentals (outbound)- Tool Exchanges (if the user is sending out the tool before they get the replacement)- Tool Shipments (shipping tools to another location, either temporarily to support specific maintenance, or long-term as a transfer of capability)- Damaged, Missing, or Lost tools (no ETA is likely available)- Quarantined Tools (no ETA is likely available)Supply Signals:- Tool Purchases- Tool Rentals (inbound)- Tool Exchanges (if the user is getting the tool before t

Has anyone out there recently started having problems with communicated PO’s not showing PDF copies of PO’s on the B2B Supplier Portal? Everything for us was working fine for years until recently. Now, when our puchasing department communicates a PO, it may or may not send the PDF of the PO to the portal. It happens randomly and it hard to reproduce. If a user goes back into a failed PO and re-communicates the PO, it will work without anything having changed otherwise. It can happen at any time of the day, to any user, and to any supplier. We recently patched IFS and, coincidentally, this is about the timeframe when the problem started, though we can’t say for sure that is related.

 According to previous information, Demand Planner Windows client will not be available after 24R1. What is the latest situation in IFS cloud? Is it available in 25R1/25R2 EA? When is the discontinuation planned? 

Hello everyone,I’m trying to use the REPLAN Customer Order Lines function in IFS Cloud, but my customer order lines are not being updated as expected. Here’s my scenario:Part setup: Inventory part, MRP planning, availability check enabled. Stock: No parts in stock. Supply: Purchase Order is planned and expected to arrive (see details below). Customer Order Line: Created and released, linked to the above part. When I run REPLAN CO LINE: The customer order line is not updated (planned delivery date does not change).Questions:Are there any specific settings or prerequisites I might be missing (e.g., supply code, sourcing rule, capability check, etc.)? No parts in stockPO planned to arrive as per below  Customer Order Line as MRP Planning  

Hello,I am facing below error while converting PR to PO and also while changing status from Released to planned.Kindly help me with this.Regards,Kruthika

Hi All,We are looking at the Strategic Procurement Module - has anyone got a set up guide, detailed presentations, videos or any information on how they set it up or how they are using is it?We want to see if we can use it to score our suppliers on a ‘word’ based questionnaire/survey (similar to 1-5). Survey to be emailed to our internal team on Projects and results recording in Supplier file KPI.If anyone else is using it for this, happy to share information on how we have integrated the Sub Contractor capacity - T/O versus outstanding SC Order Valuations to pay :). Thanks Trudy

I have added some criticalities to the screen Equipment Basic Data - Object Criticality and thought that they will be available from the list of values on the Prepare Work Order screen. The list of values is not available and the criticality cannot be selected from the Criticality screen when I zoom in from the Prep[[are Work Order screen.Please, could you advise if there are other settings in IFS that need to be completed to make criticalities available for the end users. 

Hello!I´m trying to setup internal trade and have succesfully done the entire process but then I realised that I would like to have automatic receiving of goods at the buying company. The internal trade in thsi case means that the buying company picks up the goods at the sellers warehouse so when the selling company does the delivery in IFS Cloud I would like to have the goods automatically received on the buying companys side. I´ve setupo the DIRDEL message but what triggers it? Thanks for your advice, I feel a bit lost :) RegardsEmma

Hi all,I ran MRP and for part Q-ALML-MDL the system created a Shop Order demand / MRP Make (Planning).How can I convert this demand into an actual Shop Order?Path I’m using:Supply Chain Planning → Material Requirements Planning → MRP Action Proposals WorkbenchI can see the relevant proposal, but I don’t know how to turn it into an SO. The RMB → “Action for Order…” option is visible but disabled. What’s the correct place/step to create the Shop Order from this proposal? Which prerequisites enable “Action for Order” (e.g., Supply Code=Make, routing, firming rules, permissions, time fences)?  Environment: IFS Apps 8Thanks!

Hi!I’m trying to understand the shipment process in IFS8. On the customer order, I added a package material called QW-CW-02-PKG. I reserved one of the components inside this package and then created a shipment. In the Shipment screen, I added the related customer order line to Connected Shipment Lines.What I can’t figure out is how to place the material into a specific package or pallet. In the Package Structure tab, I created a Handling Unit and a Package under it. How do I add the connected material into this package?  

Hi All,Could you please confirm when the PO is with the 'Pending Changes' tag, is it allowed to proceed with the Register Arrival and do the receipt?I created a PO which is in Confirmed status and then created a Change Order, and now it is in Released status. With that open Change Order, the system allows proceeding with the PO via Register Arrival and performing the receipt.I think if there is any open Change Order available for a particular PO, then the system shouldn't allow proceeding with that PO with those pending changes. Is this the correct behavior?Or is there any basic data setup that we can use to prevent proceeding with the PO which has open Change Orders?

Hi All, I have setup a non-inventory purchase part and created a PO for it.  I have included PO charges as well. When I receive the PO, I am unable to find the charge amount in INVETORY TRANSACTIONS HISTORY or Purchase Transaction History . Is this a system limitation or Posting control related Issue? ThanksKind regardsChanaka

Part Serial can be connected to a Rental Fixed AssetYou can make a Part Serial ‘Maintenance Aware’ and by doing so create a Serial ObjectThis Serial Object can be connected to a Fixed Asset Now our general approach is to make Maintenance Aware in the same company that owns the Fixed Asset. How can I correct it if a user has manually made a Part Serial Maintenance Aware in a wrong company? E.g.Fixed Asset owned in France Part Serial linked to this Fixed Asset  Part Serial Make Maintenance Aware > you can choose in which company For this particaul car it is wrongly 1001 while it should have been 1011 Denys France SAS, then the Serial Object should be connected to the Fixed Asset A791100003 in 1011 

We are looking to implement a solid core to rebuild process in our company. These would be core units from the field that need to brought into inventory at zero dollars, shipped out to a supplier to be rebuilt, and then brought back in the system with the new cost of rebuilding the unit. We want the option of NOT serializing these parts, but we want to try and keep the process as standard as possible. Is there a standard way that IFS provides for this process that will work for serialized and non-serialized parts?  

Hello, In IFS standard settings, is it possible to prevent or block the goods receipt process if there is an outstanding or unapplied Purchase Order Change Order for the corresponding Purchase Order? Thanks for your help. 

Hi allRecently some end users have reported delays in report pick of Customer Orders, we are on Apps10.One site highlights 10 or more (maybe 20/30 orders) > Report Pick > Move to Shipment inventory. IFS takes upwards of a minute, sometimes longer to finalize the transactionOnce site report picks each line via the same method and IFS takes around 8 - 12 seconds.Can I ask if this is normal behavior for other customers who report the same way? Any insight or advise would be great.ThanksRavi

Hello, I am running into an issue with timezones when sourcing from an internal supplier manually when I change the ship via code in the “Source from Suppliers” dialog.When the ship-via code is changed in the dialog, the “EP Due Date” changes from (for example) 10/31/2025 12:00 AM to 10/30/2025 8:00 PM (the timezone offset from UTC => EST). 8:00 PM is outside working hours, and an error message displays:“Invalid value for property EpDueDate”The user is unable to save the record unless they manually change the EP Due Date to a time within working hours.Scenario:Timezones: Demand site is America/New_York Supply site is America/New_York User timezone is America/New_York Company timezone is America/New_York Calendars are generated. Customer Order line is using “Not Decided” supply code Using “Source Order Lines Manually” + “Source From Suppliers” What I’ve tried:Attaching the distribution calendar to the ship via codes Changing the timezone on the Company to UTC. Changing the calend

Is there a way to calculate rebates based on a progressive calculation. The rebate agreement is as  follow.If a customer purchases up to 1,000 kg, they get 2% rebate. From 1,001 to 5,000 kg, they get 5% rebate on that portion. Above 5,000 kg, they get 10% rebate on the excess weight.If a customer purchases 6,500 kg, first 1000kg will be based on 2%, second 4000 will be based on 5% and remaining 1500kg will be based on 10%.How to setup this in IFS rebate agreement. 

I set a line to Picked by using Order Line Details → Report Reserved Quantities as Picked.No Shipment has been created, no delivery posted, and nothing else was progressed.Now I need to revert the line back to Released.What I tried: Right-click on the Customer Order Line → couldn’t find any “Unpick” or similar action. On the Customer Order header right-click, I expected to see Undo Reserve and Picking…, but this option is not visible in our menu. In Package Part Structure (the line is a package part), I also don’t see any menu to reverse the picked status—neither on header nor on component lines. Questions: What is the standard way to reverse “Report Reserved Quantities as Picked” and return the CO line to Released when no Shipment exists? If the answer is Undo Reserve and Picking…, which permission/object or configuration controls the visibility of this option on the CO header? Are there any restrictions for Package Part lines that would hide or block the undo action? Any ot

We are experiencing a situation in IFS Apps 10 where multiple purchase requisition lines are being generated for the same part and supplier, rather than being grouped as expected.In one example, we have four requisition lines that all share the same Wanted Delivery Date (12/11/2025) but have three different Wanted Receipt Dates. Our base expectation is that lines 1 and 2 (same dates) should be summarized into one requisition of quantity 40. Since the Wanted Delivery Date is what prints on the PO, we would ideally expect all four lines to be summarized into a single requisition of 80, in line with the Supply Chain Matrix logic.Previously, these parts were set up with Planning Method G and Order Cover Time = 7, but that configuration created too much demand and led to overstocking. For reference, part 9302 has a safety stock of 69 (approximately one week).We have also noticed similar behaviour for suppliers X and Y.There are no obvious reasons for the requisition lines to be split, and w

Hi, I have following scenario and would like to know any alternative solution that I can have.Company        Sites         Internal Customer      Internal SupplierA                       AA              IC-AA                               IS-AAB                       BB               IC-BB                               IS-BB Customer IC-AA and IC-BB having 2 address IDs (DLVRY ; BILL) and DLVR set as delivery address and BILL set as document address. I can add customer’s own address ID only for 1 address ID.  When I create Purchase order in site BB for internal supplier IS-AA it create customer order for IC-BB in site AA. However, document address and delivery address get same value even I defined 2 different addresses in internal customer order. Do we have any alternative solution to get the Delivery address and document address correctly. Best RegardsNarmada