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We had a customer order with 210 required qty, we intended to deliver only 20 pieces of that customer order, which were manually reserved (with serial numbers) 

We used the "quick order flow handling" function to issue the delivery note, but the system has automatically reserved and delivered 210 pieces instead of 20.

This indicates that not only the reserved items were pick-reported, but also unreserved items, which should not happen in a serial-tracked sales process.

Is there any setting which allows this automated delivery behavior or is this a bug in ifs?

We are in IFS 22r2

 

 

It is hard to answer this question without knowing how you have configured your order type and which commands you are triggering in the Quick Order Flow Handling page. 

My guess is that you do manual reservation of the 20 PCS before release? Then you do release in the quick order flow, which will trigger the order flow and you have no stop after enabled before the reserve step? Then the order flow triggers an automatic reservation of the entire quantity. If you have a stop before reserve somewhere in the order type, then you can create the pick list for the 20 PCS only and deliver those and create delivery note for the 20 PCS only.

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