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We are using IFS Applications 9 and encountering an issue with a shop order. All components have been backflushed and issued correctly, and the operation completion quantities are accurate. However, the finished products have not been received into inventory vtrbijn km. We performed tests in the test environment using the same part, and the order was able to be closed without any issues. What could be the potential causes of this discrepancy? Thanks in advance. 

Hi,For a customer case, we would like to perform a service order for an “uninstallation” and the related reverse logistics : for this item unstalled, we should manage a shipping process from mobile edge.Several Cases seems to be possible  :1/ no materiel line in the SV, you run the SV and you unstall an installed item and shipped it2/ no materiel line in the SV, you run the SV and you unstall a component and shipped it3/ no materiel line in the SV, you run the SV and you unstall an Unknown Item and shipped it (it’s unknown when the SV is created, but you could create it in the field when service agent arrive on site)For theses use cases : could be manage an unstallation and the shipping process in the field in the same way we manage a swap ?what is the best way ?Thanks and Regardsantony​​​​​​​

I am trying to add search criteria to the navigation section in a lobby, and am trying to add ‘or’ statments to the value field but it doenst work. Any ideas what I am doing wrong?   

On the MRP Action Proposals screen, What is the name of the ActionNote field () in the backend database? I am attempting to add a condition to a lobby where action note = no but am struggling to find this field in =entity > solutions manager   

On a configured IFS Cloud instance I came across this, map positions on media items. When taking photos in MWO, lat/long is captured and will show up here (as a proof of where the photo was taken).On 24.1 and 24.2 Vanilla instances that doesn't exist and if I add Object Connections I still don't see it. Hence I was wondering if I missed a step or if there is a setting in Docman?

Hello Community,I created this topic because I couldn't find what I was looking for in the community. If there is already a post that deals with this topic, please let me know, otherwise here is my explanation:I would like to know how I can access the attachments that are attached in FSM. More specifically, I would be interested in the following questions:Where can i access the attachement storage? Is there a software besides the Smart Client for this? Where can I check, what the total memory size of my attachments is? Is it possible to retrieve this information about the data in FSM without any other programs (apart from the Smart Client or a query via SQL)? Is it possible to adjust the storage capacity (within the sizing specified in the contract) independently?Perhaps one of you has an answer to one or other of my questions.Best regardsLars

Hello, i would like to use column AvailableQty, but in IFS cloud it says that mandatory value is false? Despite that, it is possible to use this column in creating separate CF? In IFS cloud, I can see this column, but in Oracle SQL dont.  Thanks 

Hello Community,I created this topic because I couldn't find what I was looking for in the community. If there is already a post that deals with this topic, please let me know, otherwise here is my explanation:I would like to know how I can access the attachments that are attached in SMT. More specifically, I would be interested in the following questions:Where can i access the attachement storage? Is there a software besides the Smart Client? What is the total memory size of my attachments? What is the current memory utilisation in my system? Is it possible to retrieve this information about the data in SMT without any other programmes (apart from the Smart Client or a query via SQL)? Is it possible to adjust the storage capacity (within the sizing specified in the contract) independently?Perhaps one of you has an answer to one or other of my questions.Best regardsLars

Hi everyone,I have an issue. I am trying to reject a request work task from IFS Cloud (Apps for page designer) but I receive this error.If I want to cancel it from MWO it works but I want to access the page from the Cloud (to make some changes) and in the Cloud I can't get rid of this error.There is no work task clocking transaction:Do you have an idea how could I fix this? I am using 24R1 release.Thank you in advance!Kind Regards,Miruna  

We would like to request the addition of a custom field in the "Reference" tab of Business Opportunities. The relevant view and entity details are as follows:View: BUSINESS_OPPORTUNITY_REF Entity: BusinessOpportunityRefUnfortunately, we are unable to locate the BusinessOpportunityRef entity in the entity configurations. Additionally, it does not appear in the additional views of the entity.  Could anyone please assist in identifying the correct configuration or guide us on the next steps to add the custom field in the "Reference" tab? Is this can be implemented using standard features. Regards,Nikila Dissanayake

Hello,I am encountering an issue when trying to invoice a specific supplier in IFS, which triggers the following error message: "You are not allowed to use ledger account. Check account for Row ID 1."Upon investigation, I found that the same ledger account (identified by code_a) is being used for several other suppliers without issue. However, this error occurs only for a particular supplier.While reviewing the system, I discovered that one of the conditions for this error is when the posting_type is set to 'MANUAL'. I would like to know if there is a way to modify the posting_type in order to resolve this issue or I have to configure anything else ?Has anyone encountered a similar problem, or can you advise on how to adjust the posting type or troubleshoot this further?Thank you in advance for your help!

When trying to deploy an event calling a workflow i get the following error :  When looking at the event, i have :  If deploying the event in Validation type i do not have this issue.I think the errorMessage is not compatible with the processEnrichment workflow type. How to deploy a process enrichment with error message to show to user please? Thank’s in advance

Hi all In the Shop orders operation menu, I have my selection of production orders for which I want to see the overall load.I select production orders by departmentIn my printout I have a global workload of 594h for W46 (including planned, requested etc etc production orders).When I remove the requested production orders, the graph falls back to 294h (this is normal).My problem is: I'd like to distinguish each load source in the graph (e.g. solid line for firm orders and dotted line for requested orders).How can I do this? I have this=> I want to do this to symbolise the load of the requisitioned shop orders 

One of our App10 customers has a requirement to track user logins. This is part of an exercise, where they are looking to find out inactive accounts. Is there a way that we can fulfil their requirement through a SQL query (eg:- fnd_Sessions,Fnd_Client_Logon_Tab) without enabling DB auditing?

Hello, I want ann in this entity PurchaseOrder, in tab Purchase Order Invoice PurchaseOrderInvoiceList which is located in PurchaseOrderInvoice, but when i click on Content + icon => List and in List value I cannot find PurchaseOrderInvoiceList, it is possible to add?   

Hi ,In cloud 24R1 , we are trying to get IPR working. The DP server is running, but we seem to have an issue with the IPR server. Please refer the screenshots below Can someone please explain how to get the IPR server running ?  Kind RegardsYashodha

Hi everyone,I’m unable to use a migration job to input a non-inventory sales parts with JUST a tax class.  If I try, I get the following error… I can however, create one with JUST a tax code.The odd thing is that if you debug the sales_part_api call when using IFS, both tax class AND tax code are supplied i.e. from the debug attr'TAX_CODE'||chr(31)||''||chr(30)||'TAX_CLASS_ID'||chr(31)||'1'||chr(30)|| Can anyone share any light on why this is? 

Could anyone with IFS Cloud please verify if the same is popping up as at my place (I've checked two environments that are not connected, both IFS24R1)I want to see only the rows that have factor = 1. The above is the result. Makes no sense to me at all. Does this happen in your environment as well.First time in my career 😁that I could use Advanced search option:This gave me the desired result.

Hello, should I allow some permissions while adding some CF in entity? Because I want to add a new button in commandgroups in entity Stock items in stock, but there are no button and when I add some, it dont display.Thanks for your responses   

I watched the you tube video and studied what I think is the extend of the information in our help documentation.  In the old days, we needed to have a certificate registered for the person who is doing the signing.  I don’t see references to needing a certificate in the help documents but I do see a Signing Certificates section within the Solution Manager.  Is that what I’m thinking about?How does all the work?  Do I need to have a person who is signing a document have to be registered as having a signing certificate.  How about for Internal vs External Users?Is there a place when I can see the whole story behind the use and setup of this functionality? Patrick

Is there a way to get this populated based on fields on Product/Customer/Item/Site? We would like to have these alerts active on eg. PMs 

Hi team, To load a supplier payment into the Mixed Payment window using an external file template, I keep encountering an error: “ORA-20124: Error.NULLVALUE: Field [LOAD_ID] is mandatory for Ext Payment Item and requires a value.” I reviewed the External File column definitions but couldn't identify any column for the LOAD_ID.In the External Payments window, I also tried manually entering a Load ID, but there doesn’t seem to be a way to load the file for that specific Load ID. Could you provide input on what I should correct to successfully create the supplier payment?   Thank you Best Regards,Prabha

Hi All,We are currently on 24R1 SU5 and SU6 will be available before 24R2 Release Update.I assume we can directly get 24R2 without getting latest Service Update.Is this the correct practice or do we need to get latest Service Update first before getting 24R2 Release Update which will be available on 28th of November 2024.

Does anyone know why the Reference field appears three times on the search filter on the PO header?Found this in multiple versions (23.1.12, 24.1.4, 24.1.5). 

One of the customers intend to use HR Time Reporting on MWO using the mobile integrations to connect to IFS Cloud time reporting pages. Of course, adding projections from IFS cloud time reporting will consider it a full license and not a MWO LTU user, however the customer also has a Time and Attendance Reporting Light License. If a user is connected to a MWO LTU and a T&A LTU, does this consider it as a full license, two license usages or a single license usage? Thank you