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We have a question on Oracle version support for FSM 6. As, the mainstream support for the Oracle databases 12.1 was already ended in July 2018; and the extended support will be until Jun 2021. we currently use 12.1.0.2. Hence, we need to know by when IFS is planning to support the newer Oracle versions for FSM 6? As the latest available oracle versions are 12.2.0.2 (18c) and 12.2.0.3 (19c); and 19c is highly recommended by Oracle and due to longer support. Hence, would want to know when these will be compatible with FSM 6.

We have observed IFS Field Service using unsecure functions on android. The mobile application is using com.aviary.android.feather.common.utils.IOUtils.unzipEntry in an unsecure way. See https://support.google.com/faqs/answer/9294009 for specs on how to fix the issue. We are using FSM 5.7. update 6. Do you have any idea if this has been looked in already?

Hi, Can anyone please enlighten me with the difference among the below [b]Cache Refreshing[/b] methodologies used in IFS FSM? [list] [*]Refresh Cache [*]Refresh Integration Cache [*]Refresh Cache (Full) [/list]As well as, if we do a Refresh Cache (Full) will it refresh all the active smart client's cache or just the smart client which triggers the function?

Dear All, When we go to “Work Order Structure” in IEE, on “WO Details” tab we can see the work task summary on right hand. (Check Attachment)When I am checking the same in Aurena, I could not find this “Work Task Summary” in either “Work Order Structure Navigator” screen or in “Work Order Structure Analysis” screen.Please confirm if we have any other screen in Aurena or this functionality has been removed in Aurena. Thanks in advance! BRHA

We have multiple sites reporting this issue today after 12am - has anyone else seen this and know what might be causing it/how to fix it? (see attached)Error message will now allow user to save in Production Schedule by Line with information message pop-up: “The field [Schedule Firm?] has a value that is not in the list of approved values”We have not had any system changes in the last 12 hours that would cause this, that we are aware of.

We noticed that special characters (Eg Swedish ÅÖÄ) are garbaged when deploy via IFS installer file executor. This happens to be due to the UTF-8 file encoding and it works fine when the file encoding is changed to ANSI (can test with attached script). Has anyone encountered the same issue and found a smart way to get over it rather than changing file encoding? Version: Apps10 UPD 6   Cheers!

We have some parts whose previous months usage is calculated on the first or second day of each month.  How can an issue be done and dated in the previous month for purposes of cost reporting and the General ledger?   Thanks

Hello,Customer is running on IFS Apps9 with SSO and Active directory synchronization.Could you please advice, how we can ensure that Apps9 will work properly with LDAP channel binding and LDAP signing on Active Directory Domain Controllers?The link on announced update from Microsoft: https://portal.msrc.microsoft.com/en-us/security-guidance/advisory/ADV190023Best regards,/Jozef

Does anyone know how to make a parameter mandatory? By default they are all optional. Also, is there a way to set a default value for a parameter? Lastly, is there IFS documentation or a manual on details like this? I’ve seen IFS pages that have general  info, but nothing on technical details like the above or what else is doable/possible. As we start to develop our company’s custom reports I’m getting ideas and would like to know the capabilities and what’s possible with QuickReports.

We have purchased the SSRS module for Apps10. We have not been able to get it installed correctly. Unfortunately, the documentation in IFS help is for Apps9 and it is different. Does anyone have current Apps10 technical documentation for Apps10? We are on UPD2 planning to update to UPD6.

How do we activate IFS talk as Streams Notifications? We don’t have IFS talk as the sevent option in Our IFS10 environment  

We have a user that is getting an ORA error while entering a Customer Order - specifically while entering Customer Order Lines, for a particular customer. It is occurring before AND after an exit/computer reboot: The error details are: Server error messages:0dd0556b-15c5-4408-a1f1-b234995edbdfIfs.Fnd.FndSystemException: Unexpected error while calling server method AccessPlsql/Invoke ---> Ifs.Fnd.FndServerFaultException: ORA-00603: ORACLE server session terminated by fatal errorFailed executing statement (ORA-00603: ORACLE server session terminated by fatal errorORA-21779: duration not active)   at Ifs.Fnd.AccessProvider.FndConnection.ParseErrorHeader(FndBuffer buffer, FndManualDecisionCollection decisions)   at Ifs.Fnd.AccessProvider.FndConnection.UnMarshalResponseHeader(Stream responseStream, FndManualDecisionCollection decisions)   at Ifs.Fnd.AccessProvider.FndConnection.HandleHttpSuccessResult(HttpWebResponse result, FndManualDecisionCollection decisions, String operation, FndBod

Hi We understand a view ending in _CFV is a custom field view used when we’ve customised a screen or table. However we see views with uiv_cfv.  Does anyone know the difference and what these views are for? A quick look of the construct of the view doesnt show any obvious differences. Regards Shaun

We have a customer in IFS Applications 9 and they use IFS Time Clock. Their existing cards start character is 2 and now they have some new cards as has the start character 3. In “Employee Card Parameters” they have 2 in the field “Card parameters: Start Characters”. How to set up the parameters, for them to use both their old cards as their new ones. Please give me all feedback and knowledge regarding this. Best Regards, Kicki

We are currently running Apps 9.  We have received updated bank information from a supplier (which is paid via ACH).  The original bank information was entered using Address ID 1.  The updated information was entered using Address ID 2 and is marked default.  When we generate the payment information, IFS is pulling in the old bank information (using Address ID 1) rather than the default bank information (Address ID 2).  Has anyone else run into this?

Hello, do you know, what is right location of CrystalReport Layout file (*.rpt) in harvest? If is need to copy it to right folder structure on App Server and respect language mutation. I found some in <module>/client/runtime, but it’s weird location. I expected them in manualInstallation folder. Do Delivery builder automatically copy it from some location to manualDeploy folder? Thanks

I am struggeling with creating custom fields on this page. When I enter the overview for custom fields I can see my custom fields but they are not visible to add on the tbw. I have reloaded the configuration and restarted EE but only Menu-items can be used on tbwRepresentativeCustomer and no custom fields. I have seen this behavior on other pages as well so is there any limitation on where we can see custom fields or is this a bug?    

In IFS 10 FAP17 Posting Control not avaible, could you please please suggest another way. In IFS 8 it is available. 

Can anyone tell me how to Delete a Time Report that has not been authorized on a Work Task in Apps 10 UPD 4 and up?  Seems like the simplest thing and I’ve tried on Work Task Time Reports, and The Report In screen and I don’t see the option to delete.  

I’ve set up a work task code rule for external customers with a WIP Code and reversal condition of CO Line Invoiced.  When I transfer the Work Take Sales line to a CO and invoice, the cost is not reversing unless I do the Manually Release WIP and RMB and select Check and Update Accounting.

IFS Apps 10 - Issue: Unable to Pre-post Code Part value for Posting Type PP17 when attempting to save customer check with automatic write-off amount. Setup: [list] [*]Posting Type PP17 setup with AC1 - Fixed Value for Account (Code Part A) [*]Account has Code Part Demand 'Mandatory' for Code Part B [*]Posting Type PP17 setup with AC2 - Pre-Posting for Division (Code Part B) [*]Customer setup with Tolerance Amount of $50. [*]Enter Customer Check and match invoice for less than the amount due, but within the automatic write-off tolerance amount set for the Customer. [*]Automatic write-off amount shows on the customer check line info and in the Withdrawls pane. [*]Highlight the customer check line and select Pre-Posting [*]Enter valid pre-posting value [*]Save the record - Error message appears Wrong Code Part demands for posting type PP17 [/list] I have a client with this issue in IFS Apps 10 (not sure which UPD level they are on), however, I can not recreate the issue in an IFS Ap

Hi All, I’m trying to setup a report rule with action Email and noticed that the Attachment name  always suffix with a semicolon (;). Is this a bug or is there any naming syntax I missed?Environment: Apps10 UPD 5Report rule attachment name suffix with semicolon Cheers!Damith

Dear All, Please confirm if we can hide the fields in Aurena. Check attached screenshot for better understanding.Want to hide the highlighted field in yellow. can it be done in Aurena?Thanks in advance!HA

We have a list of IFS document names in Sharepoint.  Each document name has a link to IFS, which then opens the document.  The link works when the user’s browser is Internet Explorer or Microsoft Edge.  It fails when the user’s default browser is Chrome, Mozilla, Firefox, etc.  That’s because the link must first open IFS 10 (which it can’t do) before IFS can open it for viewing.  Requiring all our users to set their default browser to either IE or Edge is NOT an option.How do I force a document link to open with a specific browser?  For example, if the user has Chrome as the default browser, how do I force the link to open IFS 10 in Microsoft Edge? 

I tried to set a newly created Lobby as a homepage for a base profile.  I thought i got it to work, however when the end users log in, they get the following error message.  I think it is because the Lobby is set to my personal data rather than generic for all.  The steps i took to do this:Go to Options and chose the User Profile. Then clicked edit base profile and chose our Quality base profile.  Then with that base profile active in my screen, i searched for the Quality Lobby and opened the page.  Clicked on Options>General and clicked Use current to make that Lobby the home pageWhat am i doing wrong/missing?