We have a user that is getting an ORA error while entering a Customer Order - specifically while entering Customer Order Lines, for a particular customer. It is occurring before AND after an exit/computer reboot:
The error details are:
Server error messages:
0dd0556b-15c5-4408-a1f1-b234995edbdf
Ifs.Fnd.FndSystemException: Unexpected error while calling server method AccessPlsql/Invoke ---> Ifs.Fnd.FndServerFaultException: ORA-00603: ORACLE server session terminated by fatal error
Failed executing statement (ORA-00603: ORACLE server session terminated by fatal error
ORA-21779: duration not active)
at Ifs.Fnd.AccessProvider.FndConnection.ParseErrorHeader(FndBuffer buffer, FndManualDecisionCollection decisions)
at Ifs.Fnd.AccessProvider.FndConnection.UnMarshalResponseHeader(Stream responseStream, FndManualDecisionCollection decisions)
at Ifs.Fnd.AccessProvider.FndConnection.HandleHttpSuccessResult(HttpWebResponse result, FndManualDecisionCollection decisions, String operation, FndBodyType responseBodyType, Object responseBody)
at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(Object requestBody, Object responseBody, String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Boolean forcedSync)
--- End of inner exception stack trace ---
at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(String intface, String operation, Object requestBody, Object responseBody, FndRequestContext requestContext, Boolean forcedSync)
at Ifs.Fnd.AccessProvider.PLSQL.FndPLSQLCommandCollection.Invoke()
at Ifs.Fnd.AccessProvider.PLSQL.FndPLSQLCommand.ExecuteNonQuery()
at Ifs.Fnd.AccessProvider.PLSQL.FndPLSQLSelectCommandReader.Read(Boolean prepare)
at Ifs.Fnd.Data.ADONetProvider.FndAPCommand.ExecuteDbDataReader(CommandBehavior behavior)
I was not able to duplicate the error, keying a same order on another user’s machine. I cleared her local user folder: appdata\local\apps\2.0
Anyone have any other suggestions?