IFS Solutions

Hello IFS Community,Quick question — I’m investigating the command code “E-mail Customer Confirmation.”I can see the definition in both the client and the projection file for the action:EmailCustomerOrder { parameter CustomerRef Text; parameter Contract Text; parameter Email Text; parameter CustomerNo Text; parameter ReportId Text; } However, where can I find the code or logic that is executed when this command runs?  

We’re working with a customer scenario where users authenticate through Azure AD, and then access IFS Cloud via external middleware (Node.js app calling IFS APIs).Each time the middleware connects, users still see the IFS login splash screen and must click “Login with SSO”, even though they already have an active Azure session.We’d like to achieve a more seamless experience — ideally silent or background SSO using the existing Azure token, while still keeping authentication user-based and license-compliant.One of our colleagues suggested disabling two-factor authentication (MFA) for a specific SSO user in Azure AD to avoid the extra MFA dialog.He also mentioned that another customer (APP10) successfully used a REST API call via an SSO user with MFA disabled.Before we proceed, could anyone please confirm or share: If th

Hi!We’d like to be able to access data from IFS Cloud projections’ REST API while maintaining end user permissions from a third-party mobile application in which end users connect with Microsoft SSO. With the IDP configured in IFS we have been able to get microsoft’s token but it is not the one accepted by keycloak so our calls don’t work and we are not able to do a “token-exchange” with keycloak as it seems that this option is disabled.Is there a way for us to use Microsoft SSO as our primary IDP, and use that access token or to enable the “token-exchange” option on keycloak, to execute queries on projections API while maintaining end-user permissions ?

Hello community,I’m working on a workflow to create a forwarder using supplier data. I was able to implement addresses, communication methods, and our IDs, but I haven’t been able to create the address types for the addresses, as there doesn’t seem to be a nested entity available to select in the IFS API task of the workflow, in the same way there is for SupplierInfoAddresses, OurIds, MessageSetups and CommunicationMethods. Perhaps this is because it’s a nested entity of the nested entity SupplierInfoAddresses? Would there be another way to implement this within the IFS Workflow?Thanks in advance.Marcos

How to add lobby page against the Custom tile in the MWO Maintenance through the configuration.

Hello IFS Community! :)I’ve been tasked with granting to a Permission Set read-only access to the Supplier form, with full-control access to the Comm Method element inside. It doesn’t appear as though Communication Method has its own projection, but is instead nested under the SupplierHandling projection. Attempting to lookup a potential stand-alone projection name is unsuccessful (as there isn’t one.) Anyone here have any luck granting full control on an element within a form that was otherwise read-only for the rest of the form?This is for IFS Cloud 24R1.Many thanks,Randy

Hello, Is there anyway to add page specific thousand seperator on IFS CLOUD?   The setting I'm looking for is not under Account Settings > Currency Formatting Options > Use Grouping (Enabled).For example, a user wants to manually create a shop order with a very large lot size. After saving the shop order, the user wants to verify that he/she has entered the correct quantity.Or, when creating a configuration, a large number might need to be entered for a configuration characteristic value. In such cases, the user does not want to create an incorrect configuration due to entering the number incorrectly.Can a setting be made specifically for these pages or scenarios?Or, if not on a page-specific level, is it possible to set a thousands separator setting that is not related to currency formatting for general purposes? Thank You.

Hellois it possible in IFS 10 to change checkbox "show all printers" when trying to print report to always checked by default? 

We have created a contact duplicate check based on a contact’s email and need to make email a required field in all contact creation locations. Unlike other dialogs, the Add Contact dialog does not appear in page designer. How do you edit these dialogs in IFS Cloud? If you know in Aurena, I’m sure the same would apply to Cloud.Thank you!

Hello everyone,In IFS Cloud, I would like the rows in tables or lists to appear in a zebra pattern — meaning alternating white and light gray backgrounds for better readability.How can I achieve this? Are there any examples or best practices available for implementing such a style?This feature is very important for the development work I’m doing.Thank you in advance for your help!

Hi All, I have added new assistance by customizing ‘QuotHandling’ standard pages. This new assistance is based on my new customised entity (CPartOrder), when I am finishing the assistance,the data is transferring to the database correctly but I am getting an error in Sync Monitor transaction section.Error Message Assistant The problem is I don’t have any method called ‘SaveCPartOrder’, Can anyone tell me why is this error occurring and what I need to do to avoid this? I am not sure why it’s expecting this method, seems like it’s coming from the framework. Thanks & Regards,Asanka.

Hi All,I have Customized ServiceEngApp and added  a new list to visible in IFS MWO Service Eng app, but it’s not visible there. In IFS Cloud application I can see the data. IFS Cloud IFS MWO Service Eng App Anyone has any idea on this? I would like to see the data in the app. Thanks & Regards,Asanka.

Hello,We are thinking about some changes inside our daily routines with the refill of our production areas.We are working with 25kg bags(between 500 and 1000kg /pallet) and have not so much space inside our production area to handle 10 pallets there.Now we have build up each item into single handling units and would like to create a automatically process if the qty inside the prod area is lower than 50kg , please refill with a transport task from stock warehouse.Is here somewhere how can help to fix this process, to make the handling easier for all employer inside production and internal logistics? 

Hello,In IFS Cloud, in which screen we could see the PO’S needs to be authorized or PO lines which require my authorization.Regards,Kruthika

Hello Community,On Posting Proposal page, in the authorizer summary, there is no table view option available at least in 23R1. I have checked a couple of environments now. There are hidden columns on the summary that I would like to add there, but as I’m not able to change this into table view, I am unable to see all the fields.Does anyone know if I could turn the table view on from somewhere, for example from page designer, or if this is a some kind of bug? 

In Cloud 25R1, if I select a future period in Service Contract Invoice Plan Lines page and raise an invoice - the expectation is that the system raises only one invoice (CO) for the selected row. But instead, it raises invoice (CO) for ALL the previous, non-invoiced periods. See below:  As another scenario, if I select TWO records and generate the invoice - then it will ONLY raise an invoice (CO) for the selected two records and none for the previous periods. Struggling to understand this behaviour. TIA

What method should I use to change the status Plannable to Tentative? Thanks in advance,

Hi,Does anyone know if its possible to add survey questions and answers including media items like survey pictures to the Mwo Service report ?kind regards,

Hello,I was able to setup the voucher approval workflow for most of our vouchers except the ones where ledger is “internal ledger” only.  The selection “use voucher approval workflow” is greyed out.I did not see in the documentation any restrictions related to the ledger.Did I missed something ?ThanksAlain

Hi IFS Community, Can anyone help me out with a little job I have, please? I need to create a CSV file on printing a certain type of invoice within IFS. I have seen that there are various places where files can be created and placed on the appropriate DB server. These seem to be scheduled Data Migration jobs but I want to do something based on the printing of the invoice. How can I do this? Maybe using Routing Rules might be an answer?I’m sure that there must be a simple approach to solving this but I don’t know it, yet ;-). Can anyone point me in the right direction,  please? Cheers,Neil. 

PO has a project connected. PO has multiple steps for the authorisation done by multiple auth groups. First group in step1 check if the project connection (and some other attributes) is correct and approves the authorisation first line.While the order is pending to be authorised by other auth groups in further levels, a user changes the project activity connection (not the entire project) to another activity sequence, which is incorrect.This causes confusions. Is there any way to stop this from happening?  

Dear All In our CFG enviornment, when the multi company employee registers his hours on the project activity, MCPR information [highlighted in red below] is filled automatically, but in UAT not. I compared the properties related to MCPR and the project setup parameters including the default link 1:1 on both the environments. Everything seem the same. Is there anything I missed whereby the MCPR information is not fetched automatically?  Thanks,Asela

Hello,I need to perform an audit in the IFS system to verify user access. The goal is to identify, for each user, which screens and functionalities they have access to. However, I’m not sure how to extract or view this information directly in IFS.Could someone please guide me on how to generate or find a report that shows user access details?

19:32:43 INFO - REQUEST method "POST"19:32:43 INFO - REQUEST uri "https://===========/main/ifsapplications/projection/v1/PrintDialog.svc/ReportDirectPrintRequest?odata-debug=json"19:32:43 INFO - REQUEST protocol "HTTP/1.1"19:32:43 INFO - RESPONSE status {"code":"500","info":"Internal Server Error"}19:32:43 INFO - RESPONSE headers {"OData-Version":"4.0","Content-Type":"application/json"}19:32:43 INFO - RESPONSE body "{\"error\":{\"code\":\"DATABASE_ERROR\",\"message\":\"Database error occurred. Contact administrator.\",\"details\":[{\"code\":20105,\"message\":\"ORA-20105: Report.PRINTJOBERR: Error occured while running the Report. Refer to Print Manager/Print Key 232\"}]}}"19:32:43 TRACE - SERVER version "odata-server-core Version 4.9.0.1-ifs"  when try preview purchase order before print always 500 internal server errorany solution?

I am wanting to Create Inspection Reports that the Engineers need to complete before they can Complete/Return a Work Task.I need a different survey to be displayed depending on the Item Class of the Object & the Work Type of the Work Task. Is this at all possible?Thanks,Lisa