IFS Solutions

Hi, We’re on Cloud 23R2. I have set up data on Failure Setup Navigator. The expectation is that when a dispatcher records a service request using “New Service Request” page, after filling data for symptom, and clicking Next, it comes to this page.The Task Template is not auto picked based on the information entered before. Instead, any task template can be picked manually from the list. Additionally, even in the Tech Portal (screenshot below), when completing an assignment, even if the technician fills in all information like the Item Class, Failing Function, Fault, Cause, etc there is no automatic application of the Work Task Template. What is the purpose of attaching a WT template in the Failure Analysis navigator? How is it intended to be automatically linked with the process?TIA 

Hi,I tried to build a link to another window within a column in a Quick Report, so that after running the report, the link would be clickable (highlighted) in the browser. Unfortunately, I wasn’t able to achieve this, as it seems that the data in Quick Reports is always displayed as plain text.Has anyone managed to get this working?For example, imagine we have a report with customer orders, and the last column contains a constructed link. When clicked, it should take the user directly to the order with the corresponding number.  

Hi team,Is it possible to adjust the expiration interval of sessions in IFS Cloud（23R2）?We've observed that there is a system parameter associated with session timeout, but unfortunately, we're unable to modify it. Please refer to the attached image. Is the value of this parameter the session interval? If we can't change it from Aurena screen, can we change its value at the time of installation? Do you have any idea? Thanks!  Best regards,Feng

Hi,I’ve gone through all the documentation supplied with the latest PSO version and there is only a few lines on Travels With and nothing that explains how it should be used. Does anyone have anything detailed on using this function? Does anyone currently use this within PSO please? 

There is a neat feature in the Shop Floor Workbench (SFWB) that allows the operator to manage downtime transactions and manually add downtime results and clockings.  These are created by either the start and stop downtime from the SFWB and optionally, from the same functions on the Time Clock.In an environment that does NOT use shop orders but produces on production schedules, my customer would like to manually add downtime results but they find it less than desirable to have an operator go to the SFWB.  The ultimate goal is this is to develop performance reports that uses a lot of this information and others and possibly position themselves for OEE.I am open to suggestions as to how to do this as efficiently as possible. Is there a way to just add the “Manage Downtime” functions to the navigator???This customer does not report time by employee so I thought having the production line workcenters as employees and perhaps wage codes as the part numbers they are producing  and use the man

Is there a way in Equipment Object Navigator to see if a child node is out of operation (Red) without having to click through and expand each parent node (especially in a large tree). In the image below there are objects one level down that are out of operation but there is no immediate visual indication of that.Or is there a way to turn the parent icon Red if at least one child node is Red?Equipment Object Navigator 

In the Search function in some pages, there is a toggle for Show only current results.When this is on or off, what effect does this have in the results returned from the search?

Community, Any idea how to fix below issue? for report Customer Ledger Open Item, I can clearly see Options tab, whereas my client is not able to see it. see screenshot below.this is from my user profile, I can see the Options tab This is from my teammate, she does not have Options tab. 

Hi,We have set the remote warehouse (RW), within the RW we have multiple location In the RW tab, we have defined a default location  However when we run the transport task if pick the first location 1332 instead of picking 1338. Am I missing any step or this is a bug.   

We are implementing Boomi as integration software with IFS.This is for IFS App 10 Update 27We are trying to Move Inventory Part with the integration, but are stuck in how to proceed.The integration can successfully run with Action InventoryPartInStockSet->NewPartLocArray for parts that arrive in a location the first time.When we try to Move Inventory Part the second time we receive this error:InventoryPartInStock.FND_RECORD_EXIST: The Inventory Part In Stock already exists. By manually performing the action in Aurena client we have created this URL that we successfully can POST in Postman/int/ifsapplications/projection/v1/MoveInventoryPart.svc/InventoryPartInStockSet(Contract='700',PartNo='123456',ConfigurationId='%2A',LocationNo='003A',LotBatchNo='%2A',SerialNo='%2A',EngChgLevel='1',WaivDevRejNo='%2A',ActivitySeq=0,HandlingUnitId=0)/NewPartLocArray(Contract='700',PartNo='123456',ConfigurationId='%2A',SerialNo='%2A',WaivDevRejNo='%2A',LotBatchNo='%2A',EngChgLevel='1',ActivitySeq=0,H

Hello All,When attempting to change the country to Netherlands for a company in IFS Cloud, I get the following error message: Thinking the ISO basic data needed to be configured, I went to the following window:I made sure the “Used in Application” toggle was on, yet I still get the error.  What am I missing? Thanks,

Greetings! I am trying to add a new component part (FD DRIVE AXLE) to the Configuration Structure, but don’t know how to get it on the “list” of part numbers. IFS APPS10  

Hi everyone, When I adding a new binding to the Area List on the Country Details Page, appears a Client error.    Error:Url (parameters included) = https://varifshml.alixsolutions.com.br/main/ifsapplications/web/page/TrnCountryOverniew/TrnCountryDetails;path=0.1656053651.1188772997.1874297903.eyJmIjoiIiwiZyI6InBhZ2UiLCJpIjoiVHJuQ291bnRyeU92ZXJuaWV3IiwiYSI6InZpcnR1YWwtMSIsImIiOiIxODc0Mjk3OTAzIiwiZSI6IlBhZ2UgQ29uZmlndXJhdGlvbnMiLCJzY29wZSI6Imdsb2JhbCIsImQiOnRydWUsImMiOmZhbHNlfQ%3D%3D.eyJmIjoiL1BhZ2UiLCJnIjoiVHJuQ291bnRyeU92ZXJuaWV3IiwiaSI6IlRybkFyZWFPdmVydmlld1BhZ2UiLCJhIjoidmlydHVhbC0yIiwiYiI6InZpcnR1YWwtMSIsImUiOiJBcmVhIE92ZXJ2aWV3IiwiZCI6dHJ1ZSwiYyI6ZmFsc2V9.eyJmIjoiL1BhZ2UiLCJnIjoiVHJuQ291bnRyeU92ZXJuaWV3IiwiaSI6IlRybkNvdW50cnlEZXRhaWxzIiwiYSI6InZpcnR1YWwtMyIsImIiOiJ2aXJ0dWFsLTIiLCJlIjoiQ291bnRyeSBEZXRhaWxzIiwiZCI6dHJ1ZSwiYyI6ZmFsc2V9;record=KE9iamtleT0nMzYzMTNBMjNCNTYxMTBFMEUwNjMwMzBBMjEwQTg1M0QnKQ%3D%3D Error stack:Expected either [bindname] or [property] in binding.Error: Expected

Good afternoon from Brazil,I use Google tools for email at the company I work for, I use IFS Applications 10, I have 2 companies within the system, and I need to configure their respective emails so that when the system automatically sends emails to customers and suppliers.I believe it is possible to create 2 actions for mail_sender1 on the IFS Connect configuration screen and I would also have mail_sender2.But how am I going to tell the system that when I am connected to company A, it needs to select the mail_sender1 settings, and when I am connected to company B, the system needs to select the mail_sender2 settings?The configuration screen is the one in the image below, where I would create mail_sender2  

I need a quick answer here, please.  What date is used on the Inventory Transaction History when this aggregation is run?  The created date of the transaction or the date applied?

Current Maintenix functionality does not easily allow a way to separate/track subcomponents of a kit. We are looking for a solve to breaking apart kits in Maintenix.Thanks in advance.

Version: IRS Cloud 23R1We have a couple of users that experience that the contrast between dark grey text and light grey background impairs visibility. The appearance designer does not allow changes to these colours.Example  Can additional themes, besides the light and dark, be added and customized? Is there any other options for high visibility or better contrast that can be activated in IFS Cloud?

Hi, Is there a way to get the customer order reservation scheduled data base task to only reserve to pack size? we currently have stock that is used on both internal and external orders that create a problem during reservation runs.If parts are not relocated when they are split for internal orders we have to zero pick customer orders and then re reserve to the inner pack size which is very manual and time consuming.I have the warehouses split out in IFS and also run picks by storage zones but if a pack size is split in either it will throw the customer picks out. I’ve tried looking under automatic reservations in the site tab and also at the criteria in the database tasks but have had no luck, the closest I have got is an attribute string but I’m not sure on how I would write that and then where it would need to go.Any help or advice would be greatly appreciated.CheersJim 

The field technician would best know whether an issued material or time spent should be exempted from a service contract, warranty or pricing agreement. For instance, if a service object was damaged through neglect, then the repair visit as a whole or just certain parts may be charged at full price rather than discounted at 100%. It would be helpful to be able to record the needed adjustment while debriefing the Task from MWO.In 25R1 MWO, the mobile user can enter quantities for usages, but cannot apply pricing adjustments.

Hello,I would like to split the operations within a work center across multiple resources. However, when I try to do this, I can’t set the quantity on the main work center (parent) to zero—it requires a value, even if it's not meaningful.Do you know how to solve this? Or could you suggest the proper way to assign operations to individual machines (resources) within the same work center?  

We have two manufacturing sites in a planning network doing custom manufacturing. That is to say material requirements between the two sites varies day-to-day. We may stock an item at site A that is primarily used there, but may be required at site B from time-to-time, or vice versa. To facilitate the movement of these inventory parts, we run planning network MRP each morning to determine what needs to be transported to the other site. The distribution orders are automatically released and a scheduled database task reserves the customer order items and prints a pick list. Once the parts are picked, they are shipped to the other location. A CRIM then reserves the material lines and prints out shop order pick lists so the items can be picked to the proper shop order bins at the demand site. In theory this works great, but there is one issue we’ve uncovered. Items that are stored in Floor Stock locations are not automatically reserved to customer orders because of the location type restri

For documents generated by IFS, you can assign certain Phrases per Document Type and that works very well. Now, there is also a new module 'procurement clause types' in which you can assign clauses per supplier, project, part, activity, ... So, I suspect that with this functionality, instead of determining a few clauses per document type, you can do this more specifically for all documents relating to a particular supplier/project/part, for example. Steps to take are:Create a procurement clause type. Create phrases linked to this clause type. Create clause connection rules, to determine when the clause should appear on a document.After trying all these steps, I don’t seem to manage to view the clause on the documents.Are there certain extra steps to undertake/settings to change for this module to work?

Hi Experts,In MWO we can set Work Status On shift, Off shift also report Breaks as well.   I can see these data is Syncing back to the Clould as well then where I can find these information in the Cloud? I need to capture these Shift log in and log out time also Break start and end time for technicians. Thank you,KM

I am trying to make navigation link from inventory part to work task form. I try to use work task objstate as filter. If I use link to navigate, it doesn’t find any worktasks at first, but when you click manually search it finds released worktasks.   After manually clicking search: What is wrong in this case? BR-Pertti

Does anyone know if there’s a way to schedule the Cash Flow Forecast job to run automatically in IFS APPS 10?Or are there any recommended alternatives for automating cash flow forecast in IFS?Any insights would be much appreciated.