Skip to main content
Question

Recurring Service Programs - Default Resource instead of Resource Group

  • April 2, 2026
  • 1 reply
  • 17 views

Forum|alt.badge.img+6

Hi,

In the ESM solution, when setting up a PM Action, we can default a resource for the work list. 

 

Is this possible in the Request based service management solution? As I can only find a field to add the Resource Group to the standard tasks. But would like to default the resource to the specified object ID as how it is for a PM action. 

 

If not, is this part of the road map?

 

Thanks!

 

1 reply

  • Superhero (Employee)
  • April 2, 2026

Hi ​@anthonyinfo 

this is not possible at the moment. If you feel that it would be useful, please add an idea here in the community. It would be great if you can add details around how you/your customers use this.