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Question

Multi Factor Authentication prompting after session idle

  • April 1, 2026
  • 0 replies
  • 16 views

Hello,
I was wondering if anyone had any ideas on why some users in my company are having to use their MFA multiple times a day.

We are on IFS Cloud 24r2.

Through the Login Events, I can see one of the users impacted had 3 separate CODE_TO_TOKEN events in a span of 4 hours.

We use Entra Entra SSO. 

It is hit or miss on users so far, and the only thing that I am seeing that could be an issue is these users use Google Chrome (instead of Edge that I use and have no problems).

Has anyone faced this issue before? Or does anyone have any ideas on what might be causing this?