Hi everyone,
In IFS Cloud, our customer exports BOC (Bank of China) payment files as UTF-8 by default. But the bank requires ANSI (likely GBK or similar) for direct upload — otherwise, they must manually convert in Notepad each time.
Is there a simple way to:
- Set the default encoding to ANSI/GBK in External File Template or Payment setup?
- Or make it configurable without heavy customization?
Changing the template encoding setting doesn't seem to affect client export. Any quick config, parameter, or best practice for this (especially for Chinese banks)?
Thanks for any tips!