IFS Solutions

mlcscottonnSidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

Hi,We are looking to use the employee performance evaluation in IFS Apps10 Aurena UPD21. When we try to do a self review on My Activities we get an error message, please see below:Has anyone else had this issue? Are we missing some set-up? From what I can see we have full access to this.ThanksNikki

191

2 months ago

FJRODIIIDo Gooder (Customer)

asked in Supply Chain

Multi level structure

how do you adjust the multi level structure in order to create less shop orders?

4117

2 months ago

emmanilssonDo Gooder (Partner)

asked in Data Migration

Excel add in error message

Hi, we are struggling to create an Excel Migration job, when trying to load data we get the following error message and no data is loaded at all. I´ve never seen this error before and cannot figure out what is wrong here? InsertDeleteConflict Thanks! BREmma

301

2 months ago

Georgina.mitchellDo Gooder (Customer)

asked in Finance (Financials)

Planned Purchase Cost Roll Error

Hi, We seem to have lost the ability to roll costs in cost set 5 (planned purchase cost) and have the Supplier for Purchase Part pull through. This has been working without issue within the last few weeks however it has now stopped working and no longer pulls through the latest SFPP price. Anyone experienced this or know what we can do to change it back? Thanks, Georgina

100

2 months ago

MickCDo Gooder (Customer)

asked in Finance (Financials)

Issue with closing Purchase order

I have a customer order that has been delivered and invoiced and the status is set to invoiced closed. when review the PO to ensure this is closed someone has set the status to ‘Confirmed’.I have tried to unpeg the lines but it will not allow me as CO in invoiced/delivered.I need to be able to close the PO so that i can invoice match the suppliers invoice when it arrives.Has anyone come across this issue or have and solution to it please

515

2 months ago

Warren BrierleyDo Gooder (Employee)

asked in HCM (Human Capital Management, Payroll)

Protected Persons for scheduling Resources

I wonder if someone can help me with an issue with regards to setting up a scheduling resource for PSO and protected persons in the HCM Module.My understanding is that in order for a resource to be available in the drop down in Scheduling Resources the address type 'Visit' needs to be set . However this means that the protected flag on the person record needs to be set as 'Unprotected'. Is is possible to have a protected persons address record and still set them up as a scheduling resource?

100

2 months ago

Miruna MSidekick (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Configurations Lost after RU/SU

Hello everyone, I've been facing a big problem for some time and I would like your help, maybe we can find a solution.I have made some changes in IFS Cloud (24 R1) such as: creating custom fields, changing some field names according to customer requirements, hiding/deleting some fields etc. Each time a release/service update takes place, these changes are lost and the system reverts to the standard version.Also, if in a new release, the interface of an IFS Cloud page changes its appearance by rearranging fields/windows, introducing a new design, all changes made on that page are lost.So far, every time this happens, I have to make all the necessary changes manually over and over again.I need to find a solution so that all existing changes are not lost in the future.Has anyone else experienced this? Do you know how I could solve this problem? Thank you in advance for your help!Kind Regards,Miruna

180

2 months ago

MarakeSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Join tables in Lobby data source for IFS Cloud

In IFS10 and 9 it was possible to write criteria's in the where clause of a data source as: column1 in (select column1 from ifsapp.view2 where Active =’True’)i.e. if column1 is present in another view and where clause is fulfilled, that whole select is valid. (I did not add view name and select, where for the view that would have to be entered own columns in data source editor)This does not seem to work in IFS Cloud using SQL data sources. Would it be possible to do anything similar using a projection? in that case, how?

3114

2 months ago

SimonPDo Gooder (Partner)

asked in Supply Chain

EDI/MHS with rental process

Hi everyone, I’m trying to setup the MHS process with a customer order, and I want to use sale lines and rental lines. I have my delivery site (CP005 in the screenshot) and my supply site (CP001).The problem is : when I create my CO with two lines, it creates a PO on CP005 only for the sale line, and a customer order on CP001 with 1 sale line and 1 rental line :Sale line on the original CORental line on the original COPO with only 1 qtySale line on the supply COSale line on the supply CO I would like to have in my PO parts and qty from sale and rental lines, and in the sale lines of my supply CO the same parts and qty. Did I miss something ? Is it possible to configure this process ? Thanks

372

2 months ago

Morten VesteragerDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Formated fields in MWO

HiWe want to lock the format in the Remarks fields for some of the Work Steps in MWO. Some of them shall have dates, some shall have time.Others shall remain as text fields. Does anybody have know of the possibility for such changes?

100

2 months ago

Hans AndersenHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Navigate to page with treeview from Aurena lobby

Hi all,I have page that contains a part with sub parts. In Aurena, it shows like this: I can click on “Expand” and navigate to the sub parts.When making the navigation from a lobby it navigates to the part (item) and not a tree: How do I tell the lobby that it should navigate to the tree and not the Item?Current navigation from lobby:page/EstimateItem/EstimateNodeForm?$filter=EstimateId eq $[estimate_id] and EstimateRevisionNo eq $[estimate_revision_no]

50413

2 months ago

TheoBHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Using refresh token

Hello,We've noticed something strange. When you generate an IFS token, you receive both an access token and a refresh token. The role of the refresh token is to allow an access token to be regenerated without the user having to re-authenticate. So far, so good, but I've noticed that I can refresh the access token as many times as I like using the same refresh token. This seems to me to pose a security problem, because in my opinion, a refresh token should only be able to be used once. Does this behavior seem normal to you?Thanks.Théo

310

2 months ago

Lina MencieneSidekick (Partner)

asked in Assets (Asset Management)

Work Orders tab in Isolation Order

Hello,maybe someone can clarify for what purpose the tab “Work Orders” is needed in the form “Isolation Order”?Work orders there are attached only manually. If Work Order is connected to Isolation Order via Permit, the information of such Work Order doesn’t appear in this tab. Such connection is seen only in the form “Work Orders, Permits and Isolation Orders”, but not on Isolation Order.So I do not understand for what purpose this tab is needed in Isolation Order. Connections of Isolation Order and Work Orders that are made in this tab doesn’t apply any rules for Isolation Order and Work Orders dates too.

594

2 months ago

jaroslav.runstukDo Gooder (Partner)

asked in Sustainability Applications

EU Regulation - EU DR 2023/1115 and IFS

Hello Is there anyone who has experience with solving this EU regulation within IFS. Especially with connection between IFS and TRACES EU system. TRACES - https://food.ec.europa.eu/horizontal-topics/traces_enThank you very much for any help

1784

2 months ago

kurbanikDo Gooder (Customer)

asked in Finance (Financials)

The Balance in Accounting Currency and Parallel Currency

We are using ifs apps 10. We are getting the message when we try to do the final year end. When we set up the company, we selected currency balance for assets and liabilities accounts only. Is this causing the problem and how do we fix it? When I do a GL Balance analysis for any period, the balance is never zero. I’ve read other posts with this same error, but haven’t been able to come up with a solution to fix the problem. And also a long-term solution.

4796

2 months ago

Aravinda.PrSidekick (Employee)

asked in Service (Touch Apps, MWO, MRO)

Doc Class is not populating when attaching a document from MWO App

Hi Experts, I am encountering an issue while attaching a document to a Work Order in the Apps 9 MWO App.The 'Doc Class' field is marked as mandatory, but when I attempt to search for it, no records are found. I have checked the object connections, and it is available for LU ActiveSeparate.I also reviewed the permission sets assigned to the user and confirmed that the 'Document_Attachment' permission set has been granted.Could you kindly provide any insights into this issue and advise on any other parameters that may be required to perform this action?" Client version: 9.0.62.0Server version: 6.90.22.0 Thank you!

251

2 months ago

archarispDo Gooder (Partner)

asked in Service (Touch Apps, MWO, MRO)

mwo object sync based on customer

We are implementing MWO on IFS Cloud 24 R1.The goal is to synchronize objects from the Work Task and all associated customer objects from the current Work Task.I’ve tried using entity filters but am still not getting the desired output.Any suggestions would be appreciated.

576

2 months ago

AmayaKDo Gooder (Partner)

asked in Supply Chain

How to include transportation cost in inventory when there is a movement between 2 different warehouses

In a scenario where there is movement between 2 warehouses (within the same site) how can we include the transportation cost in the inventory cost. We have a scenario where the customer moves a significant number of items to a different warehouse within the same site. These items are heavy and there is a considerable distance between these two warehouses, therefore they are incurring a transportation cost. In such case how can we include the transportation cost in the inventory.

360

2 months ago

hrdilshanHero (Employee)

asked in Data Migration

What is the easiest method availabe to Tansfer Basic Data from "Use Place Env" to "Dev Env"

We need to have same Basic Data in Development EnvironemntWhat is the easiest method availabe to Tansfer Basic Data from "Use Place Env" to "Dev Env"

402

2 months ago

GMGRYANDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

SSO and Crystal Reports

We are currently testing SSO on our Pre-Prod instance. From what I understand SSO does not work with Crystal and I need to use the IFSADMIN account. Are there any guides on connecting to SSO enabled instances using Crystal Reports, OracleSQL Developer etc.Any help is much appreciated.Ryan

171

2 months ago

ZTC ZTC JGOTAHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Customer Order background job does changed from POST to READY

Hello All,I’m encountering an issue with the background job responsible for releasing customer orders from Planned status. The job seems to get stuck with the status POST, and I have to manually intervene to change it to READY before the customer order can move from Planned to Released.I’ve confirmed that the order is not being blocked, as it would otherwise move to Blocked status.Does anyone have any ideas on what might be causing this issue? Any insights would be greatly appreciated.POSTManually changing the statusThis is the only way that the order get releaseAny idea why this is not happening automatically? Thanks,JL

1047

2 months ago

Anthony DDo Gooder (Employee)

asked in Supply Chain

Use planning method N (Next level) with Work task

Hello,My customer want to use planning method N (Next level) for a part. I tested it and it’s working well (supply is created at the release of the demande ) when part is added as component of shop order and on a material requisition.My issue is that it’s not working (supply is not created at all) when part is added on Work task. Does someone know if it should work and it’s a bug (or a lack of setup) or if it’s normal?RegardsAnthony

130

2 months ago

RUTALRAUSDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

0 Internal Price for Project Transactions

In App10 I am seeing Intermittently Project Transactions are created from Time Registration with an Internal Price of 0. The setup is correct as there can be multiple Transactions entered on the same day or week and on the same Project that do have a value for Internal Price. Has anyone else experienced this issue?

1363

2 months ago

Anurag RamanDo Gooder (Partner)

asked in Finance (Financials)

Getting error like "The repository defined for this document class cannot be accessed or does not exist. please contact system administrator "

We are getting error like “The repository defined for this document class cannot be accessed or does not exist. please contact system administrator ” in IFS cloud while Uploading\Previewing the Doc. Note :- Repository has been set up correctly with correct repository address and Path. And Status also set to be generating.

240

2 months ago

DhanushDo Gooder (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Cloud 23R1 - Connecting custom event to database task

Hi All, In IEE i can choose EVENT_SYS.EVENT_EXECUTE for method name and set the event_id as my new custom event. In 23R1 its not available. Is there are another way i can trigger a custom event using a database task? Thanks,Dhanush

1786

2 months ago

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