IFS Solutions

Even after reviewing the information below, I still couldn't figure out in what situations “service users” are used.<https://docs.ifs.com/techdocs/25r1/030_administration/011_users/#service_users>Service Users¶Use for integration purposes. Mainly as Service Accounts for authentication through Client Credential flow. These users are not allowed to login to the IFS Cloud Web directly and do not synchoronized through external user registry.Could you please describe the “Service Users” use cases in as much detail as possible?Also, could you also let me know which SKU is required to use “Service Users”?Best Regards,

Hi Team,Is there any out-of-the-box (OOTB) option in IFS Cloud to enable or display the Sign-Off Requirement tab in the Prepare Work Order screen?Our requirement is to have sign-off details available during the work order preparation stage, but currently, we are not able to find a standard option to achieve this.

Hi AllWe need to integrate PDF files with surrounding systems. However, even when retrieving only a single record, we sometimes encounter the error "ODP_PAYLOAD_TOO_LARGE_ERROR" due to large file sizes(Greater than 64 KB). Could you please advise on possible solutions or workarounds?Request: https://xxxxxxx.com/b2b/ifsapplications/projection/v1/ReportArchive.svc/PdfArchiveSet$top=1Error: <ERROR>{"error":{"code":"ODP_PAYLOAD_TOO_LARGE_ERROR","message":"Payload too large."}}</ERROR>  Results smaller than 64 KB are OK. Best regards,Feng

Hi,I am getting following error in a upgrade (From App9 to IFSCloud 23R1). In the mtinstaller when runs for the frst time I get following error. its something comes for DB hot IP CIDR value. But the ip range same as for another IFSCloud environment for the same customer.[Tue Jun 20 02:02:29 CEST 2023] - SEVERE: NetworkPolicy.extensions "egress-env-database" is invalid: spec.egress[0].to[0].ipBlock.cidr: Invalid value: "<hostname>/32": not a valid CIDR[Tue Jun 20 02:02:29 CEST 2023] - SEVERE: Failed to install ifs-cloud[Tue Jun 20 02:02:29 CEST 2023] - SEVERE: Failed to install ifs-cloud. Collected logs from command:"ifscloud" has been added to your repositoriesHang tight while we grab the latest from your chart repositories......Successfully got an update from the "ifscloud" chart repositoryUpdate Complete. ÔÄêHappy Helming!ÔÄêINFO: Using chart ifscloud/ifs-cloud --version 231.0.0INFO: Installing ifs-cloudINFO: Running helm upgradehistory.go:56: [debug] getting history for releas

Community, We have an issue, in below window. There is no invoice loaded for the voucher 202205602, but the invoice does exist in the system, see the second screenshot. in Manual Supplier Invoice window.  

Hi there folks!I’m working with a customer who has an IFS 2004 FLEX version that they are running. I dug up some old notes that I would like to share with the IFS Community in case I (or anyone else) needs this question answered in the future.First prerequisite is that you will need a full-sized keyboard, with a number pad embedded inside of it. Make sure that Num-Lock is enabled. Enter the key combination of the right-side Ctrl (not the “normal” one on the left-hand side) + 0 (INS) Key on the numpad + Right-mouse in the grey area behind any open window in a running IFS session. This will open up the IFS debug console for that version, likely others as well that run the Centura-based IFS client. Right-side CTRL + Number-pad 0 / INS + RMB outside of any frame within the application Hope this helps someone else down the line!Regards,Randy

Hello,We are trying to develop a projection customization which will eliminate the need of sending multiple calls to InventoryPartService to fetch Inventory Part Information and their Characteristics.  Currently, InventoryPartService has the projection action GetPartInformation which does this for us.  However, we also require the ability to filter on specific attributes both in the top level and in the nested structure for the characteristics.  Using OData functions such as $filter, $top, $select, etc is not possible when calling projection actions.My question is, is there any way to create a customized entity or customize the projection in a way such that when sending a GET for the InventoryPart entity, it would return the header information along with the Characteristics in one structure?  This would of course be a nested structure where InventoryPart is the root, and then Characteristics would be a list attribute for all of that part’s characteristics.  I know standard IFS code gen

How to manage global demand of a manufactured part

When I try to re-open a closed shop order, I am receiving this error message: The orders existing reserved parent tracked structures are complete or none of the tracked components needed are reserved.Does anyone know what this means or how to fix it?Received in IFS Cloud 24R2

Hi All,In IFS APP 10 and Oracle database, Am I correct to say: IFS does not continuously check for changes and new notifications. Instead, it works in a reactive way.This means:When something happens (like an approval or status change), the system triggers the notification immediately It does not keep checking repeatedly to see if something changedA simple way to think about it:It works like a doorbell — when pressed, it responds instantlyNot like repeatedly opening the door to check if someone is there. Many thanks in advance

To use the self-service procurement portal, I want to navigate from the Project Definition to the materials&Services to open the procurement portal from there. Which LTU allows me to perform these actions?If I only assign the EMP_SELF_SERV_PROC_LTU to a user, I cannot first go to my project to open the materials and services menu. I want to open the procurement portal from that activity. What is the solution for this? 

Hi there. How do I get charges connected to a sales part to appear on a Service quotation?  We have environmental fees connected to some sales parts (let’s say a lead battery) that we have to invoice our customers. When creating a Customer order, there are a tab with charges.I have connected a charge to sales part 10091. And when adding this sales part on the Customer order, a charge line is created in tab charges.All good there…   …But when making a Service quotation. I can not find any tab that show/connects charges associated with the sales part.  If we present a quote to a customer… We somehow need to communicate how much the environmental fee is that may be connected to material. Warm regards

I have created a request with status New after providing all required information. Under this request, I have created a connected task (Task ID: 351) with all mandatory details. Is there any standard functionality in IFS Service Management that allows me to release the task independently, while keeping the request in new status.In other words, can a task be released without releasing the parent request?

Hi,Does anyone remember if a pdf was generated in to the Archive when a crystal layout was printed in APP75. It works for Report Designer layouts but ‘Show Pdf’ id disabled when printing using a crystal layout, or could this be an issue caused by some other reason related to printer/crystal server setup.Thank you very much. 

Hi,Has anyone done anything related to automatically saving printed pdf files in to a folder location. This is for an APP75 customer so report rules are not available. Also SEND_PDF_TO_CONNECT only seem to work with Report Designer layouts not Crystal.Thank you in Advance!

Hi all,We are exploring the use of Oracle Edition-Based Redefinition (EBR) in our environment to support zero-downtime database changes during upgrades and deployments.I would like to understand if EBR is supported or recommended in IFS Cloud environments, particularly in scenarios involving customization or extension of database objects (e.g., projections, custom fields, or PL/SQL logic).Specifically: Does IFS Cloud officially support or restrict the use of EBR? Are there any known limitations or risks when enabling editions on schemas used by IFS? Has anyone successfully implemented EBR in an IFS environment (Apps 10 or IFS Cloud), and what was your experience? Are there recommended best practices for handling database changes without downtime in IFS, if EBR is not applicable? Any guidance or real-world experience would be appreciated.Thanks in advance!

Having copied the PurchaseOrderPrint.report and .PurchaseOrderPrint.rdf to my custom area.Opened in IFS Developer Studio.  Added an entity to the PurchaseOrderPrint.report and updating the .rdf as required.  After saving the changes then clicked Generate Code.   On checking the generated .rdf file the SELECT statements appear to have changed.     CURSOR get_pur_part_manufacturer IS      SELECT         NULL            NULL      FROM dual;          However, in the original PurchaseOrderPrint.rdf from CORE there is a CURSOR get_pur_part_manufacturers:   CURSOR get_pur_part_manufacturers(contract_ VARCHAR2, part_no_ VARCHAR2, vendor_no_ VARCHAR2) IS     SELECT *           FROM   purchase_part_suppl_manuf     WHERE  contract  = contract_     AND    part_no   = part_no_     AND    vendor_no = vendor_no_;     There are quite a few other CURSOR statements that are very similar.      

Why do the "Previous Work Center" and "Next Work Center" fields in the "Shop Order Operations" screen display " - " (space-space)when they are empty?When I search for data where these fields are empty, the leading space is removed in the basic search. I can only add the spaces back when I switch to the advanced search.This behavior makes searching with these fields unnecessarily complicated for end users.

We tried to test new funcitonality in 24R2, Calculate tax exchange rate when missing in xml file...and we have used the released note as a set up guide….. Is there information missing in the release notes? do we need more basic data to get this working properly?  We run 25R1.7 - and unfortunately, our testing has not been successfully

Does IFS 10 have a solution for JPK_V7M3 for Poland?

Hi All,We are currently having 24R2 in our build place. Is there any option to have a demo environment for exploring new 25R2 capabilities? If yes, does it cost for existing customer? Please guide on this matter.Thanks in advance.

Hi All,I am trying to print the Order Confirmation report from the Customer Order page and display the attached media in the report preview. I have already set the media Print Option to Print, but the media still does not appear when I print or preview the report.I would really appreciate it if you could help me understand how this functionality works and what might be missing.Thank you! 

Hello,Currently, none of our Android users are able to utilize the IFS Trip Tracker application on their mobile devices. We would like to understand whether this is a known issue and if there is an expected timeline for when IFS plans to resolve it.Thank you for your assistance.

There’s a confusion on the behavior of the event that reminds of the Target Day. As per the customer, whenever he raises a PO some folks get an email for the target day, and when others raise it, they don't get it even though they belong to the same approval purchase group.Need to find out the system behavior based on the setup and who should get notified and why - that would be good to figure out here so we can use this optimally. TIA

Hello All,Our organization currently utilizes Apps 9. When creating new Shipment ID’s we use the “Order Lines Available for Shipment” > RMB > “Connect  to Shipment”. Our teams are inquiring if this RMB job can be relocated to the Customer Order screen at the Line Level. Has anyone experimented with this before or understand if this workflow is feasible?