IFS Solutions

Hi,Can someone explain me how the tolerance defined under Maintenance Triggers works for Conditioned based PM Actions?I entered the measurement where the relevant (Planned Value - recorded measurement) / Recorded measurement value is greater than the defined Tolerance %. But nothing changes in the PM Plan.So I need to check on this functionality to use it with Replacements + PM Grouping for a business scenario.Thank you!

Hi,I know that we can use , Labor time machine time ( which ever the higher) to schdule operations ( start finish time) using APB or CBS. For “labor only” operations with dummy work center( because  shop order operaiton can not be saved without work center) with 0 machine run factor can be a work around. Reason dummy work center will not be shown as loaded in visual planning graphs and operators do not need to report time for dummy machine.But, the drawback is if you do not put “corresponding dummy run factor for dummy work center” , the shop order operation start finish time will be same. Above post 4 years ago about this  behaviour. Has anything done about this in core solution? Are there any future plans? Any better work around for labor only operations ( need to consider the labor time only for scheduling in shop order infinite scheduler )Thanks 

Add as many details aHi Everyone, I reactivate this conversation, as i’ve a scenario where a SODIFF event has been triggered even before closing process of a SO.In my configuration,1. Part Manufactured is a Weighted Average valuation methodUnit part cost is 0 €Labor Time has been reported for a total of 2384.90€ No Material has been issued to SOShop Order History is And SODIFF has been triggered the 27/06/2025 at 10:15 for the total amount of Labor Cost reportedIt seems SODIFF has been triggered when changing the SO status from Reserved to Release Will you be able to explain me the Why of IFS trigger a SODIFF in that case ?Also does someone will be able to explain the notes “Rounding Problem” ?. Best Regards, Eric Grimberts possible, by providing details you’ll make it easier for others to reply

HiI have created all required handling‑unit related setups in IFS Cloud, including:Handling Unit Categories Handling Unit Types Packing Instruction Part Handling Unit CapacityHowever, when I go to Supplier for Purchase Part, I do not see the Packing Instruction I created in any dropdown or selectable list.Could you please explain why the Packing Instruction is not visible in the Supplier for Purchase Part screen and how it is expected to be used?  Thanks

Hi reader,IFS V Cloud 24.9I have a lobby element that correctly displays a count of the two records found, which is correct based on my parameters.But I am unable to navigate to the Opportunities page via the navigation as i get an error.If i remove this one line of code from the where clause in the Datasource, so that all other parameters defined are used - then the navigation to opportunities works without error....AND (CLOSURE_DATE >= NVL($DATE_FROM$, SYSDATE) AND CLOSURE_DATE <= NVL($DATE_TO$, SYSDATE))... Yes, i have also used the Between syntax as well and the tile result count is still correct in the datasource as shown above - so it does not seem to matter. But when I put this line of code back into the where clause of the data element I get an error again on the navigation…Error details: [{"code":1861,"message":"ORA-01861: literal does not match format string"}] I have tried passing the dates as filter in the url address, as well as many other permutations to the point w

Hi, How to activate Sales campaign? The button “activate” is not available. Thanks

I added translations in translatable text section, refreshed server cache, client cache, language cache, the translation won’t display.It worked before, I don’t know what's wrong.I try to display the correct translation for the selected line (the path confirms it’s on the page I want to see changes) : Here is translations :Here you can see page’s missing translation : Here aurena page designer confirms I translated the good section : Here is the custom attribute definition on aurena page designer : Any idea what I did wrong ?

Users now have to toggle on the “Send Email” toggle when emailing a PO.This wasn't the case in 23R1, but in 23R2, they have to do this, and do it for every PO. This has caused the team to miss/forget to toggle it.Can this be enabled to be on by default? 

Hello,Is this feasible to add EDIT All option in the 2nd screenshot > Field - Promised Delivery Date.Let me know if the 2nd window is as per IFS Standard and it is not feasible to add Edit all option. However we can edit each line individually. Regards,Kruthika

Dear Community,We are currently facing a WADACO login issue and have not been able to identify the root cause so far. TouchApps are working fine, and we have not found any issues with the application URL. We would really appreciate it if anyone could share insights or suggest a possible solution to resolve this issue.Thank you in advance for your support.

Hi All,How to extract the daily production out put against the shop order which are issued to production.We have multi workcenter  ( one Shop order could have various  1-6 various operations) manufacturing production.I would like to know how much has been completed against Work centre /shop order every day.Do we have any report or query which can provide such info daily basis? Thanks,

I am working with IFS Report Rules (Sign PDF action) and need to apply a digital signature on the last page of a report where the page count is dynamic. I tried using options like “LAST” and “-1” for page selection along with correct coordinates, but the signature only works when a fixed page number is provided. It seems that Report Layout handles pagination while Report Rules run after PDF generation, and the Sign PDF action does not support dynamic page targeting. I would like to know if there is a supported way, best practice, or workaround to always place the signature on the final page without hardcoding page numbers. 

We have a workflow that sends e-mails following  PR Authorization. The workflow creates the e-mail in a HTML format. However, our default mail sender is configured to send mail as plain text. So when the mails are sent, they don’t look good.When you have a custom event action, you can specify what sender you want to use: However, from a workflow… I’m not clear how you specify the sender: Any input appreciated.Thanks

Hi all, when having one Request with multiple Request Scopes, it is only possible in the Cost and Sales view to display one Request Scope at a time. Even if more than one Scope is selected, only the first one selected is displayed in the Sales and Cost Lines. This makes it very cumbersome to create an invoice, as all individual sales lines need to be included/excluded and the Cost Lines need to be approved. In the Work Task Sales and Work Task Transactions this can be done in one go (more or less).Is there a way to do that, implement it in the Request - Cost and Sales view?  

Is it currently possible to lock down items in the attachments pane on the Change Order screen once the CO is in a certain status?For example, once a CO has gone from ‘Analyzed’ to ‘Approved’, items in the attachments pane can no longer be added, removed, modified. We are in the Apps10 environment - Thanks in advance.  

Hello, Can someone help me understandhow to add DG Classifications to a DG Id . I’ve defined DG Classifications and they are active, but I seem unable to add them to a Dangerous Goods Id (screenshot below).  Once this is all defined and set up, how to link this to a specific part in the Part Dangerous Goods Information window or where I link it. Many thanks.  

Hi everyone,We're flagging an upcoming direction of travel early, and we'd like your view before anything is locked in.The problem we're solving: Customization source files in IFS Cloud are stored as XML today. That format made sense once, but it’s now what stands between developers and a smoother day. PR diffs are noisy, merges are awkward, repositories grow heavier than they need to be, and modern tooling, including AI assistants and agents, can't reason over it reliably. The friction shows up most where it matters: maintaining customizations and seamlessly moving through upgrades.Why now: An enhanced stabilization of the core IFS Cloud experience is one of our current priorities, and source persistence has been identified as a key piece of the puzzle. Moving to a clean, text-based format unlocks the things customers & partners tell us they want: a more AI-native development experience that genuinely works on their code; cleaner reviews, easier merges, lighter repositories, and a

Hello,I’m trying to add a navigation command from an Online screen ‘ServiceEquipmentDetailOnlinePage’ in MWO to a standard entity ‘TechnicalObjectReference’ and existing screen ‘TechnicalReqPage’. The screen works fine when I try in Cloud but in MWO it displays a blank screen without any data. I’m in 25R1 IFS Cloud version and also have the latest MWO Service app installed. Is this a limitation through configuration or am I missing something? Please advice. MWO 

Hi,Has anyone come across this behaviour in IFS before or knows why it happens?We’re seeing that where a customer relationship exists (parent/child), and the credit limit is only held against the parent in master data, the Customer Basic Data Report is showing the credit limit against both the parent and the child accounts.For example:Parent account holds the credit limit Child account has a zero limit in master data However, the report shows the same limit against bothThis is happening in both IFS10 and IFS Cloud, so it looks to be standard behaviour rather than a configuration issue.I’m particularly interested to understand:Is this expected behaviour of the report? If so, what’s the rationale behind it? Has anyone found a way to report this more accurately (e.g. distinguishing parent vs child limits)?Any insight or workarounds others are using would be really helpful.Thanks

Hi All, When we complete an assignment of a Request Task, an assistant appear to Clock Out. There we can give a comment.But, this comment cannot be found anywhere in Assignments tab or Events.Anyone has idea on this behavior? Is this a bug or am I missing something? Respective screens are shown below.   TIA.

When we try to set up a user as Mobile User, we get this error message.I suspect it is because we have previously had this user setup as a mobile user, however, due to some changes in the system, we had to link the user to another employee record. This user had mobile work assignments previously. How do we clear this?  

Hi All,I created an additional on call shift and MRA to a resource. Those two appear in dispatch console.  However, not visible in PSO. It’s empty.The MRA category is marked as “Use in Scheduling”. SEND_MRA_DESCRIPTION=Yes in Scheduling Configurations. What else need to be done? TIA.

Hello,On our PRE production we did an upgrade from 25R1SU05 to 25R2SU05, andall IFS Core tables XXX_TAB has become XXX_RTB and XXX_TAB became a view problem: all our custom tables form IFSv8 are not migrated and stay XXX_TAB causing compatibility issues.Anyone expérienced this issue

Hi All, We are experiencing an issue with generating SLA commitments from SLA Templates connected to Service and Request Contracts. SLA commitments are created when an Urgency is defined for a Request. The Service Catalog item was created as shown below. SLA Template that is attached to a Service item Different SLA Template is attached if the Urgency is 1 Creation of service request are show in below. First, without an urgency.No urgency used. Normal SLA template is fetched from the service. This is shown in the New Request assistant. However, When we created a Request, No SLA details are shown. The creation of a service request with an Urgency.  When we select Urgency = 1, Urgency related SLA Template is fetched and it is shown in the New request Assistant. SLA Commitment was created. We experience some SLA commitments issue when we connect a contract to a Request as well.Any idea on this behavior? Are there any intended functionalities with SLA templates? Or are we missing something

Hi all,In 25R1 mobile work order (via maintenance app), when trying to enter a new measurement, I have below error.function<GetNewmeasurementInfo>: Failed to read value from EquipmentObjectTestPntRec.descriptionNew measurementError Also noticed the description inEquipmentObjectTestPntRec looks like below.EquipmentObjectTestPntRecA colleague checking on a different environment verified the same issue in their environment as well. Did anyone come across the same? If so, is this something we can fix as individuals for our environments or is it a bug that IFS needs to fix? Many thanks in advance