IFS Solutions

Our IFS cloud deployment of 23R2 is working fine. I’ve been using the OData APIs to build integrations with external software. So far, all of the paths I have used are for projections, with some form of:/main/ifsapplications/projection/v1/CustomerOrderHandling.svcHowever now I’m trying to use some entity paths like this:/int/ifsapplications/entity/v1/CustomerOrderEntity.svcThese are failing with this response: {  error: {    code: "ODP_SERVICE_IS_NOT_ACTIVE",    message: "Service is not active."  }}Anyone know how to resolve this?Thanks,-Chris

Hi,How is the Payment Schedule for Purchase Order used in the best way for Finance? When creating a New Manual Supplier Invoice you receive a warning when saving, that there is a Payment Schedule for the Purchase Order to match with the invoice. For External Supplier Invoices no such warning shows up and the invoice was created without matching with the payment schedule.           Is it not possible to get the warning in External Supplier Invoices or did we miss any setup?(IFS Cloud 22R2)Thanks in advance for your input!

Using External Voucher Assistant to create Q entries.Everything works great except need to change the Voucher date and unable to change date get the following error:Voucher date cannot be modified for automatically created vouchersAny options. 

Hi All I am trying to cancel a few receipts shown in the ‘Received - Not Yet Invoiced’ Report. However, for the internal receipts with the FIFO/LIFO valuation method, seems its not allowed. Why is that?  Thanks,Asela 

In 25R1 Service Management, when i create new Request quotation in Mobile for Services and add scope its show as ‘0’ price, but the same created data in Cloud shows the price details, any configuration i missed ? 

Hello everyone,Our end user are using “Send to connect” routing rule to generate a PDF file (for invoice) and send it automatically to a sftp server. Unfortunately, sometimes for unknown reasons, some invoice don't reach our sftp server.After a bit of analyzing, we in Report Archive the document is correctly generated, but not always in print manager screen in ifs cloud.To understand why it fails, I would like 2 things im unable to find now ;Log of routing rules (failed especially, i’ve looked into application messages but not everything seems reccorded in this page) Data table relation between Report Archive → Print manager, to at least create a kind of script that allow me to warn our end user about missing PDF invoice.Best regards

Does anyone know how to set this toggle off by default? Is there a setting somewhere?  

On a maintenance plan, once a Work Order is closed, the due reference is removed from that line. But if a Work Order is cancelled from Prepare Work Order screen, the due reference is still visible on the plan line and it keeps on increasing with each passing day for calendar and latest readings recorded for condition. Is it a defect cause once a WO is closed or cancelled, the due plays no role anymore for that particular line, still it reflects on the line level.

Hi Everyone,I would like to submit many documents with one approval template for Client review and approval.How can I proceed, please?I am using IFS APP10Many thanks in advanceRoyIbrahim.

Hello, Is there an OOTB solution for adding NMFC codes and classes to parts for display on shipping documents?These are codes used in the US classifying goods for calculation of freight handling and pricing. Used primarily in LTL shipping.I considered using document text or handling unit types/categories + packing instructions, but there are many NMFC codes that are updated frequently and that would be messy.

Hi All In the Inventory Part in Stock I need to filter out for all users the parts that we have set with the description = DO NOT Use and also containing no stock, like this:  The first part is set up like this in the page designer How can I set up the 2nd part, the available quantity >0 ? Thanks,Asela 

Hello IFS commnity, I have created some PDF_REPORT_CREATED custom event actions that will send an email according to the custom code I have created and it is sending the email normally.For example form the Purchase Order when it is in Released status , you have three ways to send the email.If you select the Print Order or Print Order Work Copy option and send the email after previewing it, I am able to receive the custom email. See the screenshot below.Now, if I select the E-mail Order option, it sends an email that I believe is generated by IFS by default. I’m wondering where I can find the structure or template of that email within IFS.I need to know how I can find the details of the email mentioned above. It’s not configured at the Custom Event Action level. Where else could I find it in IFS? Thanks, 

In "My Time Registration", the "Status" button that used to show the different statuses no longer exists in version 24R2 — only the "Confirm" button remains. Is there a configuration setting to bring back all the status options, or how can I restore them?

My customer is in IFS Cloud. In the Edit Object Connection section. I am putting the Connected Services in sequence order that I would like for them to display. I slect the Check Mark/OK. As you can see in the second screen shot it is not in sequence as I selected.  

Hello, I entered a Main Representative in the Customer tab. What I was expecting is that when I enter a new customer order for this customer I assumed that the main representative would be automaticcaly added.This is not what is happening.Does anyone have an idea on what I can do ? Thanks. Stéphanie

How to I remove a Sales Representative that was assigned to customer account. The representative field is to be blank.

When I want to add a new Expense, I can choose between three options: Mileage, Entertainment and Other Expense.No values are offered for the Entertainment option, even though they are available in the configuration “Expense Rule”.   As I understand it, a function is used here that fills the selection box with data via a filter. Unfortunately, I haven't been able to find anything on how to add data for the Entertainment option. Many thanks for your help

Hello!Has anyone successfully been able to customize the Printed Bank Reconciliation report? For reference, the bank rec report alone is pretty vague given the standard set-up and I would like for it to show cleared checks along with outstanding checks that were printed but have not cleared the bank yet for the month. Is this even an option using IFS Cloud and if it is, how is it set-up to enable these details?Thank you!

In Cloud, when creating a new address for a customer, IFS automatically create 6 address types.  Is there any way to control the types?  We want our Users to be able to create Delivery and Visit addresses, but not Document and Pay.  

 Version: APPS 10 and Aurena.Our users create and submit purchase requisitions in Aurena using the “My Purchase Requisition” screen.  Authorizers will later approve or reject the purchase requisition line.   The issue we have is when an Authorizer rejects a requisition for a reason that requires the original requisitioner to make a change and submit the req. again.  For example, change pre-posting or price.   The original requisitioner can see the rejected purchase req. line in the My Requisitions section but there doesn’t appear to be a way to grant edit permissions to these screen.  The only way we have found would be to give the user access to Purchase Requisition lines, but this would give access to all purchase requisitions, not just theirs. Has anyone found a solution for this?   

Hello,We have an issue with a customer who uses the dispatch console.The customer have two sites, A and B.Employees at site A can work on site B Work Orders and vice versa.We are considering creating one employee for each of the two sites, but we have 2 dispatch console : Site A dispatch console and Site B dispatch console.When an employee is assigned from the site A dispatch console, the system does not indicate in the site B dispatch console that the employee is not available, so it is possible to reassign the same employee at the same time in the site B dispatch console. Do you have any ideas on how to resolve this issue?Thanks in advance,  

Hi , Many Of our users have problems with getting an attached error message. It is not linked to a specific page, an event or a keystroke, but seems to come when you have been inactive in IFS Aurena.They are using SSO when login to Aurena. Can that be SSO issue? what can be reasons give this error in IFS?Kindly give your opinions.BRSaradha

Hello everyone,I'm working on a workflow where I need to:Fetch the results of a quick report, Convert the output into a CSV file, and Send that file as an email attachment using a custom projection.I've already created a custom projection that uses Command_Sys.Mail() (Overload 1), as suggested in some other forum posts. The process works well overall, the report is fetched and converted to CSV, but I’ve hit a limitation: the VARCHAR2 parameter is too small to hold the full content of the report. Because of this, I can’t reliably use the Mail procedure in its current form.I considered switching to Command_Sys.Mail() (Overload 2), which supports CLOB input for both the message body and attachments. However, it seems that this overload cannot be added as an action in a custom projection due to its use of CLOB parameters.My questions are:Is there a recommended way to use the first Mail function with a reference to a local file (since it supports file paths when the input doesn’t contain an

Hi All, Can someone kindly let me know whether we can use the below external file type to load a payment where the loading company is different from the payment company?I couldn't find any field which enables this option in the file type.