IFS Solutions

Hello,In IFS Cloud 25R1 while creating a price rule within service management module, we are able to include the cost type for a certain type only once in the rule. For example: If a material cost type is included for a sales part and if we try to include a second material cost type for another sales part, the system throws an errors stating that ‘Price rule line already exists’. Customers have requirements to enter more than one entry for a specific cost type. Is this a bug or intended feature? Please let me know. 

Hi IFS Community,We  have deployed the ifs-monitoring namespace to a remote environment. The namespace was created successfully and all the deployments/stateful sets and other objects are up and running. Afterwards, we used the credentials available in the directory - ifsroot\config\secrets to log into Grafana and Kibana dashboards.While the login attempt to Grafana was successful we are unable to log into Kibana using the credentials available in the directory.  We noticed that inside the elasticsearch pod there is a file named – elasticsearch-reset-password. Is there a method to reset the password?Thanks in advance.

Hiwhen IFS release a service update, sometimes face some issues which have later been identified as a bug.Does IFS release a known bug list for each of the releases?thanksGary 

Hi all. I have a problem trying to unsubscribe of a Subscription (when a field is updated)The version is:Application service update: 24.1.1Framework service update: 24.1.9IFS Cloud Web version: 24.1.9.20250205094114.0IFS OData provider version: 24.1.9.20250205063243.0 The steps:I edit the subscription. Then I click on Unsubscribe: And an error is displayed The text is:<<IFS Web Versi

Hi,  When we try to set a task due date for a case, we always get this message: “task due date exceeds expected response date”.We can’t work out how to prevent this. It doesn’t stop us setting the date.Any thoughts? 

(Cloud) Is there a function where there is routing operations logic? What we are seeing is when we run the Advanced Planning Board (ABP), is that our operations are not scheduling directly after each other once the previous operation is completed. For example,We have Tool T1473 that has 2 instances (1733 and 1744)Our Routing is setup 10 (Prep)- Uses Tool T147320 (Mix) - Uses Tool T147330 (Cure) - Uses Tool T147340 (Remove supports)- Uses Tool T147350 (Test) - No Tool usedWork Center is all the same (expect 50) with 1 Resource And what I’m seeing is that during scheduling, the tool jumps from one tool instance to another tool instance instead of keeping with the same instance. And then also it starts Op 40 days later after Op 30 is done. Is t

Dear all,We have IFS10 and when MRP is executed, IFS removes all Shop Orders Requisitions with status “Proposal Created” even if it as Balance Id assigned.It seems that this is the standard behavior, but sometimes the planning person is doing the Batch Balancing and has several Shop Order requisitions already with Balance Id assigned to do the creation of the Shop Orders and left them from one day to another, during the night MRP executes and all Shop orders are removed and he needs to do all the balance again.Can someone tell me if in IFS Cloud the behavior is the same?Thanks & Regards,André Lima

We recently updated our IFS Apps 10 which has resulted in multiple quick report related issues. We were a bit behind on updates, so I can’t specifically say any single patch was the cause, but here are a couple issues I’m now seeing: Parameters get re-populated with their previous values when you re-run a report. After generating a quick report, opening up the same report pre-populates the previously used parameters in the dialog box. It is especially annoying when using a date parameter, since IFS will convert date parameters to a SQL TO_DATE(...) expression. This is after searching with the date 1/21/2026 once, then trying to view the report again Bind variables break SQL function calls. It seems like the way IFS is modifying the SQL to

Hi All,What is the normal process if a configuration needs changing on a customer order line where a pegged purchase order exists?Is it to cancel the line, recreate, then add the new requisition to the existing Purchase Order?Cheers,Jamie

Hello IFS Community, im fairly new at using the Page Designer, i got this control added into this screen where the idea is to select a part number, if i click on the part from the list, i can select and even if i type the part number i can save it.. but when i type the part, the drop down. here below in the picture you can see what i mean… what setting am i missing in the control in page designer, so when i type the part number, it filters the list?  Thank you in Advance!  

Hi everyone, I am trying to import CONFIG_SALES_COMB_VALUES table into IFS via DMM. The table has SEQUENCE_NO column which is used to order different combination values. Records are ORDER BY SEQUENCE_NO ASC and they are imported from smallest to largest sequence.  So, I would expect to see 8 records, and they should be displayed in correct order. However, only 6 records are displayed in IFS in different orders.  Please help!

Hello IFS Community, we are using the pegging option in IFS where when a Customer Order is created and release, a shop order is created and linked as well, this is working fine, but a lot of times we need to make hundreds of changes to the Dates of the customer orders, we use the EDIT ALL and when the change gets replicated to the shop orders, we are getting the following questions below hundreds of times, one per line.. is there any way to default this to YES??? to goal is for my users to NOT have to click YES every time.. we are in 24R2    We are using the Edit All

In IFS resource planning I have defined a resource group as type Tool/Equipment group plus a connected resource representing a machine. I have defined that the equipment should be possible to use both in Maintenance and Project.I can report hours used on a work order but I cant find where/how I can report consumed hours for the same machine related to a project activity.My conclusion at the moment is the resources defined as Tools cant not be used in Project module to report hours – is that true?

After upgrading our use place from IFS Apps 10 to IFS 25R1, we are unable to proceed further after logging into the application using the ifsadmin credentials(not able to log in from other credentials too).All pods are up and running without any problems. However, after login, we are getting an empty page.When we checked the browser network tab, all requests are returning 500 errors with an Access Error message. Please not that for all the invalid requests the response is same.(please check the images).landing page loads without issues.

Hello IFS Community, we have multiple fields in IFS that have a Date and Time like the one in this picture, but when we try to search i can’t see the option to filter the time, only the date.. is there an option that we might be missing?  we are in version 24R2  

Hello, I would like to receive information about changes in functionality Move Inventory Part. Between versions 23.1.2 -> 25.1.2 the condition for MOVE_INVENTORY_PART_SVC and PROCEDURE Create_Inventory_Part_In_Stock_Delivery___A restriction has been added:IF (Inventory_Part_In_Stock_API.Check_Exist(contract_, part_no_, configuration_id_, location_no_, lot_batch_no_, serial_no_, eng_chg_level_, waiv_dev_rej_no_, activity_seq_, handling_unit_id_)) THENIF(location_no_ != parent_location_no_ AND contract_ = parent_contract_) THENError_SYS.Record_General(lu_name_, 'CANNOTINSERTNEWLINE: The moving location :P1 already exists at the site :P2. Have to use the existing line when moving further quantities', location_no_, contract_); END IF; END IFWhy was this condition introduced? I would like to know the consequences of removing this condition? The message appears when a second identical offset line is added.  

The positive pay configurations were set up and were working fine. All of a sudden, the positive pay files are not automatically downloading anymore. The files are still being created so they can export through the external file assistant but there is need for the automatic download. I have double checked settings, and everything looks okay. The ACH is set up as well and is triggering the automatic download just fine. Does anyone know why this would happen and how to fix it? Thanks!  

We are planning to implement the French e-Invoicing solution using IFS version 24R1, with an upgrade to version 25R2 planned around May.Our partner will provide supplier invoices in XML format.We have started reviewing the following documentation:https://docs.ifs.com/techdocs/24r1/030_administration/030_integration/330_ifs_applications_business_components/022_configure_receiving_ifs_e-invoices/However, we would like to understand how to convert the partner-provided XML into a structure that IFS can process. How should the XML fields be mapped to the corresponding fields in IFS?Do we need to use a transformer for this purpose? If so, could you please explain how to create one and point us to any relevant documentation. 

We have a project we are trying to set to complete.  When we Generate Unfinished Work Items, it says there is a Purchase Order Line still open.  The Purchase order was part receipted and an Invoice was processed against this receipt.  The remaining PO balance was then closed.  We have tried Opening the PO and closing but it still won't let us complete the project.

Hello, I can’t find a way into the Page Designer to unabled the edition of the column in Pre Posting table from is own pop-up in the PREPARE WORK ORDER window. This part don’t show the column :   I’d like to do the same on  Task Pre Posting.  Thank for any help. Barth

I’m receiving the following error when posting a MSI. I checked all the information given in the error and no issue was highlighted. Please check and advise.  

Hi,I need some advice about a problem I am dealing with.My customer mainly works with welding and coating. Their project sites are often far away from the main warehouse. Because of this, I want to keep welding and coating stock at the customer’s project sites.My idea is to create remote locations and move stock from the warehouse to these locations using shipment orders.When the remote location is in the same country, this works well because I do not need commercial invoices with values.The problem happens when the remote location is in another country. In that case, customs clearance is needed, and a commercial invoice with values is required.I am not sure how to create a proforma invoice with values when the shipment order is created directly from Inventory. I noticed that the shipment has custom value fields, but they are empty. Do I need to use event logic to fill in these values?The PO–CO process does not work here because the pr

Would you kindly recommend the effect analysis, compatibility, and support issues for the Windows update from 2016 to 2025?Product Version: UPD27

Hi Community.  We are using Apps 10, UPD9 and have run into an issue with repair orders and i am hoping that someone may know of a solution.  If we use the “Create Repair Order Assistant” this process allows you to define a Serial Object, a Workshop and will set up the work tasks, material requisition and return lines required to receive a part, have it worked on in the workshop and then re-issued into the object structure.  We are looking into the functionality of using the “Turn into Repair Order” which is available on the Prepare Work Order screen.  This asks us for the repair workshop but doenst create any work tasks, materials or returns lines to facilitate the move.  This function also takes the serial object and moves it directly to the workshop (without us returning and issuing) The issue we have identified with this, is that we can now not remove those parts from the Workshop object.  We cannot issue them, return them,

Hi All, [Sun Dec 11 15:40:33 GST 2022] - SEVERE: Failed to create namespace[Sun Dec 11 15:40:33 GST 2022] - SEVERE: Failed to install ifs-cloud. Collected logs from command:INFO: Creating namespaceUnable to connect to the server: x509: certificate signed by unknown authority (possibly because of "crypto/rsa: verification error" while trying to verify candidate authority certificate "xxx.xxx.xxx.xxx")SEVERE: Failed to create namespace The above error occurred during a delivery installation; the delivery went well in TEST, but this occurred during MIG installation. Anyone knows how to fix this?