IFS Solutions

Hi All, I have a question around automatic creation of Locations in the service module. My understanding is that if you set up a customer address with an address type of visit it will auto create a location in service. However when I have done this, nothing has been created. Is there a setting I need to turn on to do this?  

@ShamilkaI need as much information as possible on MPS.  We’re putting it in at a customer on 23R1.Thanks,Jerry

Issue Reports created using "GL BALANCE" information source are unable to use "Zoom In" and/or "Drill down" feature. When IFS create a new report using "GL Balance" information source, it works fine on customer's end but when customer creates a new report using the same information source it doesn't work when trying to use "Zoom In" and/or "Drill down" feature.Only difference between the reports created by customer and IFS is the "Project" in the Document Actions is missing.    In the "Dimensions" page, "DIM_

Hi,We have a new integration which creates Absence registrations in our Apps 10 environment via the REST API.These registrations do not appear on the Resource Monitoring Gantt though.If I manually create a registration in Apps 10 with the exact same Absence parameters, it appears on the Gantt almost immediately.I don’t see anything obvious in the database rows to indicate difference.Is there an additional task we need to complete to have the absence show on the Resource Monitoring Gantt?All 3 registrations in IFS: Database output from the ABSENCE_REGISTRATION view: Resource Monitoring Gantt output

Community, do you know why I cannot see the ‘New’ option in below screenshot lower table? i think I completed all settings, plus GTIN 13. where I missed?  

Hi All,I would like to reformat the label report for inventory locations to include Bay, Row, Tier, Bin but cannot find the logical unit for the source of the report in order to add these custom fields. Anyone able to help? Thanks.

Hi All,Anyone with experience in upgrading from IFS Apps 10 Aurena Permission sets to IFS Cloud permission sets?  Is it a full rework or can it be upgraded?I know if it is IFS EE to IFS Cloud then it is a complete redo, but guessing we can salvage a lot from Aurena permission sets to Cloud permission sets.Regards,Malik

Hi How do we write off Customer balances in IFS cloud. In Apps 10 this can be done on customer offset window, however this functionality is missing in cloud.The manual customer offset option (Customer offset proposal) doesn't have this option either. Regards,  Praveen

Hello, How do I start using the bank reconciliation feature for the first time even though we have been using IFS since 2019? There are obviously transactions sitting in there since 2019 but how do I start reconciling from now moving forward without having to reconcile all the past stuff?

We have 3 companies in same database with different logo.We want all companies to use same Template.We want the users company logo added dynamically into the document when created from the same template.How can we do this?Best RegardsAnne Sørnes

A simple query 'Select * FROM IFSAPP.POSTING_CTRL_DETAIL’ has been prepared as quick report.With full access, this runs without any problems.However when trying to use this with a number of permission sets it gives the error: XHRPOSThttps://[environment].ifs.cloud/main/ifsapplications/projection/v1/QuickReportHandling.svc/FndTempLobs[HTTP/1.1 403 Forbidden 70ms]    error    Object { code: "SE_UNAUTHORIZED", message: "Insufficient privileges.", internal: 2 }Projection QuickReportHandling has been granted.User is allowed, via the permission set to fully use PostingControlDetailsHandlingUsing the debug of the browser I see also the message: Error - Error in obtaining quick report parameters :Insufficient privileges.Anyone an idea where to start looking

Hi, I have a scenario where we used to use planning method B to handle our stock parts, but now those stock parts sometimes will be purchased for project inventory using the PMRP process. Planning Method B does not get effected by PMRP, so we will have to switch that method. What is the best planning method to use to be able to still handle these stock parts (safety stock, min/max) while still being able to use PMRP to purchase?

How do we allow users to choose to see hidden items in Cloud?For example, we want the Sales Market option shown below to only be selected by certain users. In Apps 10 we would give them access to the Show Hidden RMB option but I can’t find an equivalent in Cloud?   

HelloHow to execute Schedule Database Task in custom event.Thanks.

We have a quick report that needs to be scheduled so it will be checked in to document management. We tried the document number field during scheduling of the quick report, but despite IFS documentation says that a new document revision will be created for the given document number, it doesn't seem to work as intended. Additionally, we tried using report rules for the scheduled quick report by archiving the quick report. The quick report gets archived with the “QUICK_REPORT_TEMPLATE_REP” report layout. We created a report rule for that layout and the report rule executes successfully when using the "Send Email" action. However, when trying to use "Check in to Document Management" action in report rules, it also didn't work as expected. Report rule for Quick Report​​​​​​On the other hand, the "Check in to D

Hi All,Most of our customer environments following pods are in pending state or running state even the component is not active in solutionset.yaml # BUSMOD component is not active ifsapp-busmod # MXCORE component is not active ifsmaintenix-appserver ifsmaintenix-reportserver # PBIES component is not active ifsapp-powerbi-svc # RMPANL component is not active ifsapp-rmpanel ifsapp-rmsync # FNDREM component is not active ifsapp-rem # CRYSTL component is not act

In addition to IFS standard tasks (Process Enrichment, IFS API, IFS REST Call,…), the Service Task offers access to others Camunda connectors like the http-connector for advanced query functions and behaviors closer to Postman, but at the cost of a certain complexity and with a lack of documentation.Here is an example of how to use this task to query an SAP backend from IFS Cloud._ When you define a task as a Service Task, you need first to define the connector implementation type as ‘connector’.Then you have to configure this connector as an ‘http-connector’:_ Like Postman, you can then set parameters of the request in ‘Inpu

Using Manufacturing Control plans and Shop Floor Workbench - I am attempting to use the time interval sample frequency trigger My understanding of how time intervals sample frequency trigger would work:When I start charging to my SO op (op status: Released> In Process) an analysis generates, and then once my time interval has passed another analysis would generate, and would continue to do so until the operation is fully reported/closed/time interval trigger is turned off. Not only does my Analysis not generate at the end of my time interval window, but it also did not generate an Analysis once the op was started; The Time trigger is turned on though (the op RMB> SO Analysis > Stop time trigger becomes clickable once i start charging time to the op)Other times 2 Analyses were created within 20 seconds of each other right when the operation is started (Time interval was 10 years in that situation).I don't think im doing anythi

Good Afternoon,I am new to the Community and this is my first post.Currently I am using IFS and reviewing Permission Sets - I was wondering if anyone has seen this error message before when navigating IFS 10 - EE - Instant Invoice.It appears that the Finance Team can’t reprint instant invoices that have been input into IFS by other people.Tom

Hi,  Is it possible to change the behavior of the press and hold functionalty within the (android) app?e.g. When doing a "Long press" on Joblist, the menu appears while pressingWhen  doing a "Long press" on Itemnumber to scan a barcode, you have to remove your finger before the menu shows. 

Hi,We are on IFS cloud and planning upgrade from 23R1 SU10 to 24R1 SU2 and our integration-team wants to be prepared.Anyone who knows what API´s and/or projections that has changed from 23R2 to 24R1?And changed customfields from 23R2 to 24R1? Or any other information specifically interesting regarding integrations to repare and test the new version.

Our users get this error message when using lobbies that are connected to forms/tbws . This appears every day, sometimes several times a day for some users. We tried to look in to this and the answer we got from the end users is that it could have something to do when many work on the same lobby simultaneously OR that the lobby wasn´t updated which means that the information somewhere in the lobby is old. We also got from our users that it appeared at the same time during the day (for example around 10 a clock).   

Hello,We are using IFS v10 and I want to add media or documents to the pdf report. When we want to print a report on the Work Order screen, it gives us the option to add the added media or document, but even though I add the document, I cannot see the added media in the pdf report it creates.Can you help me 

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We have an issue with Calico.It seems that this issue has already been reported by others customers.But the question is : is-it normal Calico is reading authentification information with the token?We have some alerts due to this reading. Our solution is to exclude Calico. Do you have any feedbacks?