IFS Solutions

Hi everyone, I have a question regarding the appointment booking process. I am using FSM (IFS Cloud 24R1) integrated with PSO. According to the documentation (Scheduling Demystified 24R1 - page 163), once I click on the ,,Request,, button in appointment booking page, the activity status in PSO should change to ,,do not schedule,,,. In my environment, this does not happen. The activity remains allocated, it does not change its status. Am I missing a parameter or what could be the cause? Thank you in advance!Best Regards,Miruna

Hello,As seen in the attached picture on the Quality Basic Data page, the marked parts are not marked. However, its status is inactive as seen in the 2nd picture on the Control Plan page. Then, when activated as shown in the 3rd picture, it automatically marks the Mandatory part. Then, on the Quailty Basic Data page, the marked area in the 4th picture becomes ticked. How can I avoid this situation? 

Hi,I am trying to receive a line on the Incoming dispatch advice using REST. All the API’s use Objkey but not able to find which call actually returns the Objkey for the line. Any ideas on how to achieve this would help a lot.Thanks 

We are an Apps 8 user and already use the Project Management module, including the WBS element.  However, at this time we do not utilise the CBS element and I have struggled to work out how to utilise this alongside the WBS to any real advantage.  Are there any good papers/user guides/experiences out there that might assist?  The on-line Help files aren’t helping much.Thanks!

Can we use a column value instead of a lobby filter parameter in a URL?For example: ifsapf:tbwCreateVoucher?COMPANY=[COMPANY column value](Note: COMPANY is not a search parameter in my lobby.)  Thank you!

Hello, May I know is where to control employee payment screen (for which employee one can see) As of now we simply enable HR application manager to make people see this BUT this method will make people see everyone’s payments in a specific company. We feel the need now to better control this. Is it in Access Role setup? If so, where specifically? Additional info:If we check in supervisor access setup screen, the name of subordinates is there in the manager’s profile already But if we disable the HR application manager, the employee payment is gone. Best RegardsHami Thanks

HiWe found a new system parameter in IFS10 UPD17, that was delivered with UPD 14, 15, 16 or 17.Users report, that QRs don’t find any data anymore.I was not able to find any documentation about this feature.Can somebody please provide a feature description?Johannes

Hi everyone, I have tried to set the language in MWO to English but I still see labels in Spanish.I have changed as well the language in Settings: Help appreciated.Thanks, Irene

Hi All,When calling External REST APIs, external parties may provide different endpoints for different environments.Example:CFGcfg.abc.comUATuat.abc.comPRDprd.abc.comSo when testing in CFG we configure external url ‘cfg.abc.com’ .This means we have to reconfigure workflows after pushing changes to UAT and PRD.What is the current practice in your projects?Do you un-deploy workflows and change APIs, user, password etc. for authorization in UAT, PRD? 

Hi All,Currently we are using WBS for the Project Management.Want to explore Cost Breakdown Structure (CBS) option too.As, I am pretty new to Project Management in IFS , request you to please help me in any documentation or screenshots related to CBS setup step by step.I am really confused regarding how system will identify the required Cost element and capture the Committed cost in Project Forecast window when we connect a Project and Activity to a PO Line in Purchase Order window and release the respective PO.Do we have any screen, where I can connect defined Cost Elements to required Project and Activity?Note: We have decided to keep around 50 Cost/Revenue Elements. Thank u so much in advance 😊Best Regards,Rakesh

We are currently working on some solutions to improve our dates for our customers. One gap we currently have within IFS is that ATP (Available to Promise) and CTP (Capability check or Capable to Promise) do not include open supply, unless the Wanted Date is within the Open Supply window. Example where Supply is not seen:Customer Order Wanted Delivery Date - 5/10/21 Shop Order Due Date 5/12 ATP runs and shows you can only fulfill so much of the order (based on qty on hand and selling qty). Thus the user runs CTP moves the promise date on the customer order to the full part lead time (30 days) even though the supply is coming in on the 12th.  Example where Supply is seen:Customer Order Wanted Delivery Date - 5/10/21 Shop Order Due Date 5/8 ATP or CTP see the supply and the date properly plans the customer order. With the supply not being seen on the first one example, we get an extended lead time that is no necessary. Do any other customers run into this issue? If so, have you come up wi

Hello Need advise, on opening and closing of shop order  from previous week or month . Question 1:  If shop order is closed for example: in previous week and it gets re- opened to make any changes to shop order, this is giving me material variance in GL in the current period.(ie correction week).But sometime, when a shop order is opened and closed again without any changes to the shop order its still giving material variance again in GL. if there is no change why does IFS gives shop order variance again? and how can we avoid this? Question 2:sometime our we need to update the notes on control plan lines in a shop order, these orders can be old ie previous period, again this is re-calculating material variance.How can we overcome this, is there better way of updating notes on control plan without it impacting the material variance. Thanks Swati

Procurement > Order > Analysis > Purchase Order Delivery Status This module works for one employee and not the other…. The permission sets are exactly the same. Any Ideas… I verified the users are running the same PO query and it was cleared before information was ran. 

Hi, When cancelling a Manual Supplier Invoice that is in PostedAuth state - is there a way to set the Final Cancellation Voucher Date to default to the system date?   

I am trying to apply to CUPOAs to an open invoice (CD) on a customer account via a mixed payment since they payments & invoice are in different currencies (USD & CAD).  How do I get the transaction to balance in the mixed payment?   If I change the ‘Pay Amount in Invoice Curr’ of CUPOA 1213 to $1,398.07 so they net to $0, It still doesn’t balance for me to post.  HELP :)  

When logged into the Windows 2019 Jump server with a user with administrator rights,  encountered an issue while attempting to initiate the IFS Excel Add-in.Upon starting Microsoft Excel and clicking on the IFS Excel Add-in icon, the Add-in launches successfully.However, when attempting to log in, encountered the following error:  Web browsers are up-to-date and not working for both edge and chrome,versions installed on this jump server,Also installed WebView2, Would appreciate your insights on what could be the root cause of this issue

Is it possible to receive multiple serial numbers of a part within wadaco. Our supplier can provide an QR code containing multiple serialnumbers. Is it possible to handle such a QR code within the wadaco receive proces?

How do you edit a manual voucher entry that was uploaded? The Voucher Entry is in a Not Approved status and the View Voucher Rows tab is populated.The Voucher Postings tab is NOT populated. Thanks  

Hello,  My customer will soon start using an internal ledger for the first time (in Jan 2025). For IL opening balance to be uploaded on all accounts, whether ledger or not, I was wondering what could be the best approach For non ledger accounts, I could use a manual voucher to be created on 1st on Jan 2025.As for ledger accounts, option 1 : should I create a Q voucher on period 13 of the current year (2024) in the Internal Voucher Entry window, so that balances are transferred to period zero of next year in IL through the year end process? Or option 2 :  is it possible to just run the year end process, and then select an option to transfer GL year end balances to both GL and IL ?  (without creation of any Q voucher on IL as in option 1)If there is any option to update ledger account opening balance in Internal Ledger, I would be grateful of the community to share. Thank you for your helpTanya

Hi All,I need some assistance in understanding the logic behind fetching data for the "Transaction Based Invoice Consideration Parts" section in the RNYI report.   

Hi. I have setup T-action for several absence types and it works as expected. Only part I am not able to solve is for absence action to appear while absence type is in state “Confirmed”. As far I can see, the parameters do not cover what state absence type should be in. Is there anything else I can change?

I have created a combined flow as below. Based on our sales operation, I cannot define the base flows based on customer, customer group, market, region etc. My period version is in weeks and qualify job parameters are below.  When I’m running qualify job, it takes around 48 hours to complete the job. Will this be okay? Will this be affected other performance issues in the Cloud or is there any way that I can optimize the base flow query? 

THE ASSET INVENTORY WHICH WE DIDNT PURCHASED, BUT GIFTED BY SOMEONE HOW TO INCLUDE THAT INTO THE INVENTORY, FOR EXAMPLE THE  GOVERMENT GIFTED US AMBULANCE OR WELDING PLANT HOW TO INCLUDE THAT INTO INVENTORY 

In case this helps somebody, version 131 of Chromium based browsers such as Edge and Chrome have caused issues with editing BPA workflow elements on such the IFS API element as below. Note there is no API Name or EntitySet Name text box. This issues occurs on 23R2 only and I have not checked later versions.  This can be resolved by setting the SelectParserRelaxationEnabled flag to false or 0 depending on the OS. The details are here:Chrome Enterprise policy list and management | DocumentationSelectParserRelaxationEnabled - Instinctive library of Chrome settingsIt looks like there is a bug in v131 as according to the document the workflow functionality should still work if the policy is not set or is set as true/1/enabled. False/0 only seems to fix it. If this is corrected in the future, the policy will also need to be changed.

can we add new line using tab keyboard in ifs cloud?because data from scan barcode include tab and user don’t want to click button + in form but automatically add new line.Thanks