IFS Solutions

This is in Cloud 23R1.  Trying to create bookmarks using #USER_ID# and other search macros (that’s what apps 9 called them).  Purpose is to have a profile with a bookmark to active work reported by the current user so our operators can keep up with their requests. When you make a bookmark IFS replaces #USER_ID# with the current user...  SAVED SEARCHES do not do this, the macro value is saved... Is this a limitation or am I doing it wrong?  We need a bookmark, not a saved search.  This profile doesn’t require or use any saved searches.  We don’t want to introduce saved searches to this user group. Is there a way to make this work as a bookmark?  Perhaps I need to do it to the profile’s XML export now that I’m thinking about it, but we shouldn’t have to do that.

Trying to migrate customer contacts using FNDMIG and we are receiving the error:   ORA-20124: Error.NULLVALUE: Field [PERSON_ID] is mandatory for Customer Info Contact and requires a value. We are currently using the CUSTOMER_INFO_CONTACT view and CUSTOMER_INFO_CONTACT_API 

Hi everyone,I'm working on a custom consolidated task report in FSM where I merge multiple tasks into a single output. I created a new report template (FULL_INSPECTION_REPORT_GROUPED_4) to generate this merged report.When triggering the report generation from the WebClient, I receive the following message:"Report FULL_INSPECTION_REPORT_GROUPED_4 is being generated asynchronously."However, I never receive a follow-up notification or download link. The report doesn't appear in the downloads, and I can’t retrieve it from anywhere else either.Has anyone faced a similar issue with asynchronous report generation? Any guidance on how to debug or force the download (e.g., check report queue, logs, or configurations) would be greatly appreciated.Thanks in advance!

This is the Report Dataset:select distinct t.task_id,r.cross_reference,t.task_status,   dbo.GetCodeTranslation(NULL, 'INCOMPLETE_REASON', e.description) AS Incomplete_Reason, t.user_def15 FollowUpTask,t.plan_start_dttm,t.plan_end_dttm,r.cust_prob_descr as Description,t.created_dttm,(select STRING_AGG(text_rtf,+ ','+ CHAR(13)) FROM task_text tt where tt.task_id =t.task_id) WorkNotes,ru.user_def7 as coverage_code,pl.name,(select concat(address, ',',CITY,' ',ZIPPOST,',',country) from address where address_id=t.address_id) ConsumerAddress,pl.phone,pl.alternate_phone,pl.email_address,ru.model_id PNC,pr.user_def1 as MLCode,m.EXTERNAL_SYSTEM_ID as modelId,pr.user_def5 as SerialNumber,CONVERT(varchar, pr.MFG_INSTALLED_DT, 103) PurchaseDate,(select description from global_code_table where code_name='BRAND' and code_value = m.default_brand) Brand,(select description from global_code_table where code_name='ELUX_RETAILER' and code_value = pr.user_def4) Retailer,m.product_family ProductSubgroup,ip.

Hi Team,Have any of used the functionality of loading external supplier invoice files (XML) with reference to PDF file in a shared location? I encounter following error and file work fine without defined file path.ORA-64505: NULL or invalid stream argument specifiedORA-06512: at "XDB.DBMS_XMLDOM", line 1980ORA-06512: at "XDB.DBMS_XMLDOM", line 2025ORA-06512: at "SYS.XMLCHARACTERINPUTSTREAM", line 35ORA-06512: at "IFSAPP.RECEIVE_EINVOICE_UTIL_API", line 1276I wonder whether special setup is required in Cloud compared to App 10. 

Hi,Is it possible to send the Reminder Letter to Customers before the invoice is due? If yes, could you please explain the steps. Thanks in Advance. Regards,Mariappan C

IFS Cloud has the option to define the load sequence in the Consolidated shipment. The customer’s requirement is to set the sequence in such a way, that the goods which are delivered last to be loaded first.  Even though this is possible, I can see that the load sequence is missing on the “Load consolidated shipment” window. It is not available under “Handling Units to Load” or “Loaded Handling Units”. Further, even in the related WADACO Configuration it is missing and there’s no such related item to configure.  If the load sequence is added to the consolidated shipment, then it should definitely be available on the “Load consolidated shipment” and in WADACO. Because, if the load sequence is used, the warehouse worker who uses a scanner should know which shipment to be loaded first. Otherwise, there’s no use of having it just in the consolidated shipment. Is this the standard design or is there any other way to achieve this?

We found the below document from a forum regarding IFS HA on ifs cloud, is this information still valid, do we really need minimum 2 node up to work with HA? High Availability of IFS Cloud Environment 24R1 and 24R2This document provides a detailed explanation of the High Availability (HA) behavior of IFS Cloud in the 24R1 and24R2 releases. It compares standard Kubernetes HA concepts with IFS’s recommended HA architecture, andexplains in detail how failures are handled.Normal Operating Condition (3 Nodes Up)- All three middle-tier VMs (which double as Kubernetes nodes) are active.- The load balancer distributes traffic across them on port 443.- Session stickiness ensures a user’s session is pinned to a backend node.- The cluster maintains quorum (majority of control-plane members available).Single Node Failure- Two nodes remain active; quorum is preserved.- Load balancer reroutes traffic away from the failed node.- End users generally experience no disruption.- The failed node can later

Hi All, I am receiving the emntioned error, Any expirience with ?   

Hi All, I have configured Azure AD authentication for an IFS Cloud customer. During testing, some users are not able to log in as expected and are encountering the following error when attempting to access the application: The only thing I have noticed is that there is no IAM user entry inside the profile, and no entry has been created under the IAM Users page. Have you experienced this kind of issue before?

Hi all, a few colleagues reported crashes of the MWO App classic on iOS when trying to complete a Work Task visit and starting the Service Report signature.One example is from an iPhone 16, iOS 18.5 and Client version 25.4.1460.0Are problems known? I only found 3 year old conversions with no result posted. Thanks in advance,Chris

In my situation below function was helfull:SELECT fnd_user_property_API.get_value(p.IDENTITY,'SMTP_MAIL_ADDRESS') mail,p.* FROM fnd_user_property p 

Hello, i’m looking for a way to print my Request order but unable to find the print button. In the Prepare work order screen you have the 3 dots and a print option, but in Request management we dont see this option. Work order: Request order: 

Cannot explain myself around a behaviour in purchase order authorisation. Below is how my auth rule is setup. Note the ‘Use Delta Amounts for Auth’ is set to Yes. Now, my PO is initially a placeholder for total of 0.01 value. Then a POCO is created to add another line with a value of 120,000.An authorisation is expected on this POCO, however is not fetched when the Delta Amt for Authorisation is set to yes. In my pov, there is a clear delta amt which is within the range of the auth rule. When the Delta Amt check is set to no, the auth rule is fetched. System - IFS Cloud 23.1.3 

In IFS Cloud, is it possible to generate an error when pressing the search button without entering a value in the search item? If the user does not specify search conditions, the search will take a long time. BPA, page configuration, profile, etc., other than add-ons.

Hi,we would like to format some dates in the notification messages.There are functions like place_time, person_time and time_window.But is there a function to get the date only, so without the time?Reason is, we like to inform our customers about appointment via email but we don´t want to have a time in those emails.Anybody any suggestions how to archive this?ThanksBenjamin

Resources are available in Scheduling--> Resources but Unable to see resources in Planning--> Resource Data--> Resources. Any Idea what needs to be checked?

HI everyoneI would like to know if it's possible to block the automatic refresh of a specific lobby.I know that we have the option to refresh automatically but I would like to opposite as I have some lobbies which are quite heavy and we would like to get refreshed only on user demandFYI, we are using IFS 10 Update 9 Thanks in advance

Hi!I was wondering if it is possible to reference an API call to get the default system URL into a link list in a lobby element.My goal is to have our lobby link navigations reference an API that get the environment default such as PROD vs MIGR. So when clicking on a lobby link in PROD, it will take you to the PROD lobby and vice versa. I am using this API for reference:selectfnd_setting_api.get_value('SYSTEM_URL')from dual 

We have recently upgraded from Apps 9 to Cloud. The lobbies have generally been correctly lifted but we have issues with glitches in the funtionality.I wanted to add navigation from a list element to a page using a parameter. No matter what I did to the element, it never recognized a navigation was added. So the URL wasn’t wrong, it just didn’t aknowledge that you could navigate. I tested it on another environment recreating the element, and it worked fine. So, I created a new element with the navigation and added it to the orignal lobby - that worked, and I could now navigate while passing a parameter.A couple of days later I wanted to change the passing of the parameters but no matter what I did, the element didn’t recognize that I was changing the navigation. I even deleted the navigation, and it still navigated passing the parameter.I’ve cleared the cache of the lobbies multiple times, that doesn’t work, I’ve checked for errors in DevTools, it doesn’t recognize any errors.In the en

Hi,In all the lobby data sources I receive the below error pop up. This happens for all data sources carried over from Apps 10 and some existing. I am quite sure the data sources and views are correct. 

Hi I am trying to navigate to the Purchase Requisition Lines screen in my bar chart lobby. I have the x-axis set as the Demand Code: And I would like to click on each bar individually and navigate to the purchase req lines page, and have the demand code filtering already applied. I have tried to include this filtering in the navigation section: However I am getting a type conversion error when I try to test the lobby navigation: “[{"code":"TYPES_NOT_COMPATIBLE","message":"The types 'IfsApp.PurchaseRequisitionLinesHandling.OrderSupplyType' and 'Edm.String' are not compatible."}]”which makes me think that ‘DemandCode’ is an enumerated type OrderSupplyType, and $[DEMAND_CODE] is just a string. Is there a way I can cast the value of ‘DemandCode’ to be a string, inside my navigation? This way, i can filter the navigation properly upon the demand code. Thanks,mark

Hi Can someone please help me with the following errorDictionary.CLIENTNAME_IS_NULL: Cannot convert the client name [NULL] into a database name.I have refreshed the serve cache also still getting the same error. 

How to create Single Work Order for Multiple Object ID, through PM action for example multiple Fire and gas detector to be checked on single zone, I need one work order to be generated with List of Object ID I am using Maintenance Module

Hi everyone,We’re building a third-party application that integrates with IFS Applications 10 and we’d like to use the same Report Designer outputs that our users preview or print inside IFS. Specifically, our goal is to trigger a Report Designer run with parameters and then retrieve the generated PDF via REST so we can display or store it in our own app. We’re looking for guidance on which REST projections or endpoints in Apps 10 support creating or submitting a print job, monitoring its status, and then accessing the corresponding entry in the Report Archive to download the PDF (ideally as a binary stream or a secure link). If there’s a recommended integration pattern—such as creating the job asynchronously, polling until completion, and then fetching the file—we’d love to follow best practice. Any examples of request/response payloads for starting a report with parameters and downloading the resulting PDF, along with notes on required roles and permissions for a service account, wou