IFS Solutions

Hi All,In App10 version we could use the condition based search quite effectively. We caould have enter more than records in one condition. But in cloud it seems condition based search is only working for the first item that we are entering. If we have multiple records for one condition based search is not working. Is this a known issue in cloud?

Hi all,Faced with error creating a work task from template: jtTask.insert: field [APPOINTMENT_REQUIRED] in Work Task may not be specified for new objects.Are there ideas how to fix it?I tested the same action on the Demo environment - no errors.IFS 25R1. 

The posting controls we set up are IP16 and IP18.  We set up IP16 with the Liability (AP)and IP18 with the Prepaid account.  When we ran through a full test the of the Payment Schedule process beginning to end of paying the down payment, the prepaid account was zero and the down payment ended up in the liability account.  This leads me to believe that I might have the posting controls set up backwards. How does everyone else have these two posting controls set up? 

This seems to have been asked a few times but I’m struggling to find a resolution.We are running IFSCloud 24R2 and have our engineers using the IFS MWO Service app.We currently do not have SSO enabled so are logging in using credentials set if IFS Cloud but are finding these time out on a regular basis which is causing our engineers a lot of frustration having to keep logging in.   Has anyone found a good way to resolve this please as this is becoming a major issue for us. 

What solutions do people use for integrating External Supplier Invoices into the eInvoice Modules of IFS?We receive the majority of our invoices from suppliers via e-mail and want to automate the extract and loading of these invoices into IFS.We currently run APPS 9 but are planning to upgrade to Cloud within the next couple of years. ThanksAndy

We are currently trying to create a Sales Opportunity and a Sales Quotation for a customer categorized as End Customer in IFS Cloud. However, we encountered an error stating that the customer is “not of category Customer. My questions are:Is it technically possible to use the category End Customer for these processes? Are there specific configurations or settings required to make this category valid for Sales Opportunities and Sales Quotations?Thank you in advance!

Hello,Kindly let me know how to check who released the Purchase Requisition.I have relased by field at line level but its blank, requisition field in PO is same as PR requisitioner but here i hv released the PR.So how do i find out this.Regards,Kruthika

After terminating and subsequently rehiring an employee, users encounter the error “Employee is not valid” when attempting to report time transactions. Additionally, the employee does not appear as an available option under the Assignee field in work tasks.What could be causing this issue? Could you please advise?

Sometimes I am facing Azure VPN disconnect issue while deploying the custom components like (REQMGT, SVCSCH, WO etc). While I am able to deploy successfully other custom Components.Any idea what needs to be checked?

Does the middle tier for IFS Cloud run on ARM processors? I’m exploring ways to reduce hosting costs.

I’m upgrading from APP9 to Cloud (24R2) and am having trouble getting the subscribe functionality to work as it does in APP9. Am I missing some kind of basic data setup or security? For example, on the Work Task screen, I select the bell to subscribe. I’ve set my expiry date 1 year in the future and select both Send Email and Notify My Changes. I toggle on Work Stage field and click Ok. On the Work Task when I enter or change the Work Stage Value I would expect an email and a notification in the upper right bell (similar to APP9 in the notifications section of the navigator). I can’t get either to work. I’ve tried various fields and screens with no success. What am I missing?  

Hi Heros,I can see at “apps for page designer” on IFS CRM Companion the option  SCAN NEW CONTACT, but when open the CRM Companion app, the option does not exist. Do you have any Idea how to enable the option in the app?IFS Version: 25R1 

Hi ,I’m working with a standalone project (not linked to a sales contract/ Subcontract) in IFS Cloud and need to increase the project scope by adding one more installation site.I can see there’s a “Contract Change Order” function, but I am not sure if that is useful in my scenario.Could someone please guide me on: The correct steps to add new activities or cost elements through the change order How the approval process works and how it updates the baseline project Any screenshots or examples would be really helpful!Thanks in advanceL

Hello wonderful IFS Community!I had a question come up that I wasn’t able to answer - Where is the folder structure for the IFS Cloud middletier stored at on the Ubuntu server? I poked around the /home/ifs directory, but nothing really seemed to be stored there except for some configuration files. I also looked under /etc, but didn’t find anything that was what I was searching for.Many thanks, and feel free to respond with any clarifying questions, should they be needed.Regards,Randy

Issue: Currency code change will not reflect in F voucher. Prerequisites:Accounting currency: GBP Parallel currency: NOK Test steps:Create instant invoice from NOK currency. Save the header of instant invoice.  Change the currency code to USD. Save the header of instant invoice. Add a invoice line and save. Print the invoice. Observe the F voucher. You can see that currency amount and parallel currency amount have different amount.  

Hello Community,We have a customer who’s PROD environment is having ADFS enabled and when logged in to EE by using IFSAPP account below error is there all over the debug console.There are no other issues with user authentication with ADFS but it’s normally taking about 1-2 minutes to get in.   I enabled TRACE:32 level for the Httpserver and the log entries are pretty strange to me. Appreciate if anyone can share some info about this error. TIA! Header from WLS:[WWW-Authenticate]=[Bearer realm="7001219a-298b-4bb1-897c-c502d9702cbe@https://adfs.customer.domain/adfs", scope="openid", authorization_uri="https://adfs.customer.domain/adfs", error="invalid_token", error_description="a7accc64-d08b-43d5-9f6b-616755899751: Token timestamp does not fall within the acceptable range."]

I have an ACH payment that originally had a discount.  The file was sent to the bank, but the file that went to the bank stated to pay the entire amount (This is a separate issue).However, the payment for the full amount has not cleared the bank and we are getting error messages “Uncorrect Key!” when attempting to match the payment to the batch.  I’ve deleted the batch from Supplier Payment Orders, cancelled and created the invoice at the request of our IFS team.The issue now is I need to recreate a payment order, BUT if I do, it will send the file to the bank again, and I don’t want to pay this again.  How can I make this file a payment order so that the ACH payment can be cleared? Incidentally we are in NOT in IFS cloud at this time.  We are using IFSAPP10. Thanks,Scott

Can you automatically upload bank statements into IFS Cloud from CAMT053 files for use in Automatic Transaction Matching screen?I am aware you can load them into external payments for use in mixed payment, we have done that via SFTP reader, but would like to do the same (Via SFTP) to get the statement in for automatic transaction matching screen use.

Users now have to toggle on the “Send Email” toggle when emailing a PO.This wasn't the case in 23R1, but in 23R2, they have to do this, and do it for every PO. This has caused the team to miss/forget to toggle it.Can this be enabled to be on by default? 

I need to know what the available methods to load external forecast into IFS. I know we can use Demand Plan Import Forecast option. Instead of demand planning, what are the other ways we can import forecast and use in IFS.

Hi - I’m using Dispatch Console doing a manual Allocation process in 25R1.  I’d like the View Eligible Resources button to filter my Resources by Region availability AND the Valid From - Valid To Dates. See my example below, this Resource will be available in the CENTRAL Region throughout August 2025 - Work Task Object’s Region is CENTRAL. In practice, I have a Request Work Task with a Planned Start of today’s Date, when I select Request Work Task, the View Eligible Resource button does not remove this Resource from the list as it should (as this Resource is not scheduled until August 2025) - but the Planned Start Date is today - therefore they should be in-eligible and filtered from the list.  

When a timeout error occurs in IFS Cloud, please tell me whether internal processing continues, the process is forcibly terminated, or some other behavior occurs.

Hello, For project invoices & instant invoices- Is it possible to have dynamic customer invoice layouts on IFS cloud? For example- in case of multiple signatories, or multiple TRNs of the supplier company (if our company is part of JV and responsible for issuing invoices, the TRN of JV will be different)

I receive this error when attempting the Save to CRM function. Has anyone experienced this and know the solution?

Hey Everyone,  I am curious, in what ways do you sell / create kits in IFS. I was reading that it’s possible to sell a kit and have it be constructed the moment it’s sold, but I don’t see an obvious way of doing this. Thanks!