IFS Solutions

We have a Purchase Order receipt which is not showing in the posting proposals screen.There is another purchase order receipt with the same number but it was cancelled and a closed date has been entered.When selecting ‘Match PO Receipts’ in the Posting Proposal screen, it is not showing as available for matching.  Is there a reason that this is occurring or somewhere I could look to check the information?  

Use case:Rebates agreement are made with customer for a 12 monthes period for one product : Product AAn amount of rebates is agreed as a % of sales. This Amount is payable via a Rebate invoice once a year.Standard functionality: Rebate transactions are generated with each sales using % setup in rebate agreemeent.Real life:Information related to rebate agreement are known after first invoices have been sent and recorded in the system. How to use the system to accrue rebate for thoses transactions? Agreements can change during the campaing retroactively (eg Rebate % is setup at 10% for the product A at the beguining of te campaing. After a few monthes, Rebate % is brought up to 12% for the same campaign and initial provisions need a reassesment).Dear Community:do you face similars challenges? How do you manage to over come only using IFS cloud standard functionality?

IFS Cloud 25R1Description: While attempting to add or enable CUSTOM fields on the Receive Shop Order Manually view in IFS Cloud, we encountered a limitation related to the view type. The issue occurs because this view is implemented as a Dialog. As far as we understand, Dialog and Assistant type views currently do not support adding CUSTOM functions. In IFS Applications 10, it was possible to add CUSTOM fields for this process because the functionality was available in a separate, standard window rather than a popup (Dialog or Assistant). Due to this change in the UI architecture in IFS Cloud, it appears that similar CUSTOMizations cannot be implemented in the same way as before. Question: Is there any recommended workaround or alternative approach to implement CUSTOM fields or logic for Dialog or Assistant views in IFS Cloud? 

In Cloud there is this new Co-Product functionality allowing you to receive different PART_NO from a shop order.Let say we have a Shop Order for a Left PART_NO and we have setup the Right PART_NO as a Co-Product.When generating the handling units (HU), only HU of the parent part are generated.Could  the HU for the Left PART_NO (parent part) and Right PART_NO (Co-Product) be generated at the same time?We are printing the Shop Order HU labels in advance and we need both of them to be printed at the same time.Thanks,David

We have a number of Work Task Templates that we have built up in Apps 10.  We recently started having the Asset Management techs using Tech Portal start creating their own work in certain situations.We informed them to utilize these Work Task Templates, specifically because it included the Work Task Steps.  However, when creating new work from the New Work button within the Maintenance Engineer lobby under the equipment section, then adding the Work Task Template.  The resulting work task does not contain any work task steps.Using the same work task templates, and objects, we can create new work from the back-office side of things and it all works exactly as expected.

Hi all,When I open 'Map' via the Schedule Board, I get the message 'Map provider not configured'. The same thing happens with the map at an address.Does anyone know where to configure the map? I would like to use Azure Maps since Bing Maps is being deprecated. Regards,

Good afternoon, Has anyone else received a quote for their payroll update for this year. We've been quoted over 100% increase and I'm wondering has anyone else received similar? ThanksR

In our DEV or TEST environments Create a customer order for a make to order part Example: Site: MEX Sales Part: 3501-BDLP-95 Sourcing Option = Shop Order Manufacturing Lead time = 4 days Site Picking Lead time = 2 days Customer order O322431 entered in MEX site for customer 12290 Wanted Delivery Date = 10/20/23 Line entered for 3501-BDLP-95, Qty 1 Upon saving the line a popup message appears stating: “Due Date earlier than today’s date. Earliest possible delivery date is 10/27/23”. This calculation would be correct based on the mfg and picking lead time. However, on the customer order line the Planned Delivery Date and Planned Ship Date both state “10/20/23”. So it appears the availability check is calculating the earliest date correctly but is not updated the customer order line with that date.

Is there a more efficient method for creating Absence Limits, or can we establish recurring limits annually? Exploring alternate options to streamline this process and save time. Currently, we generate limits for each employee based on identified Absence Type IDs.

I have 90 different customer records for the same company with different billing addresses, because each customer record needs unique customer agreement and price lists. However, all 90 customer records could roll up into one “master” account. Is there a way to setup this up in IFS? If so, what is the best way to do this? I want to be able to see sales be each individual customer record but also rolled up into the “master” account with a sum of all sales from all 90.  Is there a video, documentation, or IFS Academy course to explain this? 

IFS Cloud 25R1In dialog screens within the system, it is currently not possible to add additional filter fields or search columns. For example, in the Shop Order view, when adding a part that should be produced, users can use the Find function. After selecting this option, the Part dialog window appears. In this window, it is only possible to search using two columns: Part No and Description.  However, this dialog does not include other important fields that are available in views such as Inventory Part or Inventory Part in Stock, for example Planner Buyer or Production Line. As a result, users cannot filter or search parts using these additional attributes directly in the dialog window. The Favorites functionality was considered as a possible workaround, but it does not solve the issue. Favorites allow users to store only specific individual parts_no, without the possibility to categorize or group them. In practice, one user may be responsib

Hi All,I am trying to implement the following requirement in FSM 6When a user clicks a custom button on the Quote screen: FSM should trigger an outbound HTTP call  The external service returns JSON. FSM should update two fields on the SAME Quote record (e.g., User_def5 and User_def6).

In the client file, we can show success, info or warning pop-up messages using functions likeinfo("Some Info.");, warning("Action was cancelled");  success("Success!");. examplesSimilarly, I want to show such messages from a PL/SQL procedure. Is there an already created PL/SQL procedure for this, or how can I do it?For errors, I found the Error_Sys package. However, I also need a way to show success, info, and warning messages.Error_SYS.Record_GeneralThank you!

We get this error setting up IFS Connect in our IFS Cloud solutiuon, running 24R1.3 ExecutionException from Sender threadCaused by: ifs.fnd.connect.senders.ConnectSender$TemporaryFailureException: Error while sending data to fileCaused by: jcifs.smb.SmbException: Failed to connect: 0.0.0.0<00>/10.12.0.128Caused by: jcifs.util.transport.TransportException: jcifs.smb.SmbException: This client is not compatible with the server.Caused by: jcifs.smb.SmbException: This client is not compatible with the server. The  fileshare specified is on a Windows 2025 server. Are there limitations to IFS connect on SMB versions supported by IFS Cloud?/JE

Hi,I wonder if anyone has met a requirement where outbound (Direction - ) transactions should be tracked based on Serial Number.My current understanding is that if a part is lot tracked, the CoO is taken from the Lot, else from inventory part.Meaning that if the same inventory part use Serial tracking, and parts come from different origins we are not able to track the serials origin.This would of course require CoO on serial, and then to follow-up it on outbound transactions consequently.

Hello all,  At the moment of validation of scan order quotation, I got this error and could not go to finish the process. Does anyone has an idea about it please?  

HelloThere is an issue where, after a change order has been updated to a PO, the PO still shows a box labeled 'Pending Changes.' The related change order status is 'PO Updated.' Has anyone else encountered this problem?   Thanks,Raana

In IFS Cloud PM Action Journals have following event types.  However we cant get any records under Modified option even though we have modified the PM Action by adding a customer or any other change. What could be the reason for this?   

Good Morning everyone, we use IFS Cloud and thinking about, to optimize our processes with the Transport Task handling.Is it possible to set on a Location an automatically Transport task for goods, which has to be deliver back on stock?Idea is, if we deliver Raw Material for the production and they have finished the order, the balance has to be go back in stock. We have separate Location Names for this goods. Plan is to create a TT from Location 1 to Stock automatically, based on the Handling Units. Hope someone can help me!BRThorsten

 We recently updated to 24R1 and noticed that a function that is used frequently by us for manually posted invoices was removed. The ability to copy and paste posting information. This is used due to our authorization combination rules that many within the company fail to recognize. After filling in the posting information authorizers and acknowledgers are removed leaving the invoice in status “Balance”. The easiest way to sole is by copying posting information, deleting and pasting to trigger the rule.  I can not find a reason to why it was removed anywhere and if it will return in future updates.   

Does anyone have an idea about garbage memory collection in IFS Cloud K8s PODs?Recently, I was investigating one of our customers’ ifsapp-connect pod crashing multiple times due to OOM, and for further analysis, I created a Java heap dump of the pod.Then I noticed that before heap dump generation, it was consuming 2397Mi, but soon after heap dump generation, it was reduced to 907Mi. Before heap dump After heap dumpThe reason for this is that when I generate the Java heap dump, the full garbage collector (GC) runs and dead objects get reclaimed.As far as my investigation goes, this can only be achieved by gener

In Shop Order Cost, Actual Cost tab, we have “Total Accumulated Cost.”In Shop Orders Costs, there are “WIP at Aggregation Date”, and “Actual Accumulated Costs Total” fields.All of these fields have different values on some shop orders.What are the differences between each?Which field is best to use to determine the current actual accumulated cost of a shop order?Thanks,Eric

After upgrade some users cannot complete the steps for New Service Request and receive get an error message that they don't have sufficient privileges.The trace log indicates that the error is 403 and /main/ifsapplications/projection/v1/CreateServiceRequestHandling.svc/GetFirstTaskSeq(WoNoIn=36040)I haven't been able to find the projection that GetFirstTaskSeq actually requires to work.Thanks in advance for any pointers.

Hello, We want to use CRM Companion on Android. I can access the CRM/SRM screens. Does CRM Companion require an additional license?

Looking for adviceWe’re starting to see rounding discrepancies on invoices where the line total does not match the displayed unit price × quantity, which is beginning to create issues with customs documentation.Example:Stored unit price: 3.46343412Qty: 50IFS calculates:3.46343412 × 50 = 173.171706 → 173.17However the invoice displays the unit price as 3.46, so a manual calculation shows:3.46 × 50 = 173.00Our client is encountering issues when very large quantities are involved, as small rounding differences become magnified in the final totals.Is this the expected behavior in IFS Cloud for invoice calculations?Has anyone found a configuration or best practice to avoid these mismatches, especially where customs documentation expects totals to match the displayed unit price?