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We are encountering the error "Internal error. Invalid server response, expected JSON" when attempting to check-in documents larger than 300 MB in Documents Revision. 

We are currently using IFS Cloud 23R1 SU14.

 

 

What is the File Repository Type here?  DB? File Storage S?


@asjaus 

We have seen these issues internally and just recently found the place where we think this fails. To speed things up, I would recommend you file a support case about this. From what we know right now, it's a limitation in the File Storage service owned by the platform team. I think it works better with Database storage.

For our learning, what type of file is this?
 


@asjaus 

We have seen these issues internally and just recently found the place where we think this fails. To speed things up, I would recommend you file a support case about this. From what we know right now, it's a limitation in the File Storage service owned by the platform team. I think it works better with Database storage.

For our learning, what type of file is this?
 

A case has already been submitted by an ITAR customer. This is a pdf file. 


Thanks! It's a very large PDF file 🙂 - any idea what it is about? (not in detail, on a high level)


Thanks! It's a very large PDF file 🙂 - any idea what it is about? (not in detail, on a high level)

This is a sample 325 MB file that i used with no specific details. 


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