IFS Solutions

HashmitSidekick (Partner)

Hello IFS Community, I am exploring the features available within IFS related to lead time management, specifically concerning any functionality labeled as "PM lead time." If such a feature exists, could you guide me on how to locate it or any similar screens, windows, or functionalities within the system? Any information regarding this would be highly appreciated. Thank you for your assistance!

421

29 days ago

Alexander HeinzeSuperhero (Employee)

asked in Document Management (DocMan)

Map Position on Media Items

On a configured IFS Cloud instance I came across this, map positions on media items. When taking photos in MWO, lat/long is captured and will show up here (as a proof of where the photo was taken).On 24.1 and 24.2 Vanilla instances that doesn't exist and if I add Object Connections I still don't see it. Hence I was wondering if I missed a step or if there is a setting in Docman?

303

29 days ago

lgiesslerSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Attachement total storage

Hello Community,I created this topic because I couldn't find what I was looking for in the community. If there is already a post that deals with this topic, please let me know, otherwise here is my explanation:I would like to know how I can access the attachments that are attached in FSM. More specifically, I would be interested in the following questions:Where can i access the attachement storage? Is there a software besides the Smart Client for this? Where can I check, what the total memory size of my attachments is? Is it possible to retrieve this information about the data in FSM without any other programs (apart from the Smart Client or a query via SQL)? Is it possible to adjust the storage capacity (within the sizing specified in the contract) independently?Perhaps one of you has an answer to one or other of my questions.Best regardsLars

312

29 days ago

UdaneeSidekick (Partner)

asked in Document Management (DocMan)

Document is not getting opened.

Hi all ,Set of users are unable to view document from the change request (through the eye icon ) ,no error message comes the document is not visible. The issue is in production and in test it works fine.These users can view the attachments through document revision through view document.May I kindly know if this is due to a permission or a basic data issue please .Many thanks Udanee

635

29 days ago

lgiesslerSidekick (Customer)

asked in Document Management (DocMan)

SMT Attachement total storage

Hello Community,I created this topic because I couldn't find what I was looking for in the community. If there is already a post that deals with this topic, please let me know, otherwise here is my explanation:I would like to know how I can access the attachments that are attached in SMT. More specifically, I would be interested in the following questions:Where can i access the attachement storage? Is there a software besides the Smart Client? What is the total memory size of my attachments? What is the current memory utilisation in my system? Is it possible to retrieve this information about the data in SMT without any other programmes (apart from the Smart Client or a query via SQL)? Is it possible to adjust the storage capacity (within the sizing specified in the contract) independently?Perhaps one of you has an answer to one or other of my questions.Best regardsLars

214

29 days ago

dmoemDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud Git Repo -> Connection to own DevOps Issues

Hi everyoneWe are currently creating a concept for our development process for IFS Cloud Upgrade. We are planning to use DevOps on our own Doppelmayr Azure Tenant for handling all kind of Issues (BacklogItems, Developments, Bugs, Tasks, Testcases, etc.)We are used to mention the issue key in our commits for the customized sources (.plsql, .projection, etc), so that there is an automatic connection between the Issue and the source (visible in DevOps).The issue now is, that the code resides on IFS DevOps and the issues are on our DevOps so we cannot link the commits to the issues anymore. Has anyone the same requirenment or even a solution to that?Best RegardsMatthias

190

29 days ago

CovMayurJDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Error 500: java.lang.NullPointerException - Crystal quick report - 23R1

Hi,We are getting following error for crystal quick reports for IFS Cloud 23R1 ( For all installations - PROD, TEST, etc).Error 500: java.lang.NullPointerExceptionThis systems was running without any issues. But suuddenly we are getting above error.There are no errors logged in,- Crystal log files,- Oracle DB alert logs,- Windows event viewer entries- Logs for reporting pods, odata etc...So we did following,1. Reset IIS2. Recreate pods3. VMs restarted4. Reinstall CWS in same server5. Create new VM and install CWS6. Addedd parameters ifsappreportingcr: minMemory: 28007. Set minMemory as 5000 for both ifsappreportingcr and ifsappreporting podsStill we are getting same error.Please suggest a fix to overcome above error.Thanks,Mayura

671

29 days ago

PIrelandSidekick (Employee)

asked in Service (Touch Apps, MWO, MRO)

Time Type and Sales Part hierarchy.

From our help documentation regarding the sales part on a maintenance org: The connection of a sales part to the maintenance organization has the same purpose as the connection of a sales part to a resource group. However, the sales part (and hourly rate) for maintenance organization will only be used if a resource group is not defined on a work task line or time report line. The Time Type also has a Sales Part Number and detail that allows a Resource Group to be assigned with a different Sales Part Number. Does anyone know the hierarchy for this? Maybe this is the hierarchy:Time Type with a Resource used the Sales PN define on that detail. Time type, no resource in details uses the Sales PN defined at the header of the Time Type. No Time Type is used but we have a Resource Group, that PN will be used. Sales PN of the Maintenance Org is used if there is not time type or resource group defined on the time repot line.Does anyone have some information that might help me?ThanksPatrick

291

29 days ago

GISANCARSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Report designer: Adding a stamp/logo over a printed section - overlay

I have a requirement, from China, to print a stamp over the total amount section of the Order Confirmation. There are no problems adding the stamp in the printout. Is there a way, in Report Designer, to print the stamp over an existing section?I haven’t managed to get this to work. Either the stamp is printed before or after the total section Running IFS cloud 24r1

140

29 days ago

Miruna MSidekick (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Cannot Cancel WT when clocking exists - error

Hi everyone,I have an issue. I am trying to reject a request work task from IFS Cloud (Apps for page designer) but I receive this error.If I want to cancel it from MWO it works but I want to access the page from the Cloud (to make some changes) and in the Cloud I can't get rid of this error.There is no work task clocking transaction:Do you have an idea how could I fix this? I am using 24R1 release.Thank you in advance!Kind Regards,Miruna

231

29 days ago

Nikila DisHero (Employee)

asked in Supply Chain

Cannot create Custom Field on Reference tab in the Business Opportunities.

We would like to request the addition of a custom field in the "Reference" tab of Business Opportunities. The relevant view and entity details are as follows:View: BUSINESS_OPPORTUNITY_REF Entity: BusinessOpportunityRefUnfortunately, we are unable to locate the BusinessOpportunityRef entity in the entity configurations. Additionally, it does not appear in the additional views of the entity. Could anyone please assist in identifying the correct configuration or guide us on the next steps to add the custom field in the "Reference" tab? Is this can be implemented using standard features. Regards,Nikila Dissanayake

441

1 month ago

ritankar_pDo Gooder (Customer)

asked in Finance (Financials)

Manual Supplier Invoice Error : You're not allowed to use Ledger Account

Hello,I am encountering an issue when trying to invoice a specific supplier in IFS, which triggers the following error message: "You are not allowed to use ledger account. Check account for Row ID 1."Upon investigation, I found that the same ledger account (identified by code_a) is being used for several other suppliers without issue. However, this error occurs only for a particular supplier.While reviewing the system, I discovered that one of the conditions for this error is when the posting_type is set to 'MANUAL'. I would like to know if there is a way to modify the posting_type in order to resolve this issue or I have to configure anything else ?Has anyone encountered a similar problem, or can you advise on how to adjust the posting type or troubleshoot this further?Thank you in advance for your help!

321

1 month ago

bapehuSidekick (Customer)

asked in Finance (Financials)

E-invoicing for Germany from 2025

Dear IFS Community, IFS Support team forwarded me to here with the question: In Germany there will be a mandatory e-invoicing.Please see the below link:https://www.bdo.global/en-gb/insights/tax/indirect-tax/germany-mandatory-e-invoicing-what-you-need-to-know!As this is a mandatory government regulation, my question would be, when, how and which UPD will IFS provide an official solution to handle this requirement?I also found this post: E-invoicing for Germany | IFS Community but this does not contains the tags IFS mentioned, so I raised this topi again. Kind regards, Balazs

431

1 month ago

IFSRUNINNOVALSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Process Enrichment IFS Failure Event

When trying to deploy an event calling a workflow i get the following error : When looking at the event, i have : If deploying the event in Validation type i do not have this issue.I think the errorMessage is not compatible with the processEnrichment workflow type. How to deploy a process enrichment with error message to show to user please? Thank’s in advance

468

1 month ago

sarahkSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

HCM- absence on non schedule day

Hi Can we assign an absence on a Rest schedule day or NO Schedule day please suggest

283

1 month ago

sashikantDo Gooder (Partner)

asked in Upgrades & Updates

ifs-storage goes CrashLoopBackOff after upgrade run 24R1

Hi, I am doing IFS cloud upgrade from 23R1 to 24R1.KUBERNETES and ingress pods are up but ifs storage pods is not coming up.ifs-storage csi-smb-node-fvzgf 1/3 CrashLoopBackOff 34 (3m14s ago) 72mifs-storage csi-smb-controller-6c679d7fbf-4zj92 1/3 CrashLoopBackOff 34 (3m13s ago) 72m

362

1 month ago

kjroSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Disabling "Default IDP" for IFS public endpoint in IFS Cloud

Hi is it possible to block traffic to a particular endpoint in ifs cloud to deactivate in IFS cloud as we had in IFS 10. in ifs we could block the traffic to https://<host>/openid-connect-provider/*Does it exist a similar endpoint in IFS Cloud. Seems like /auth is used to more than just the authetication process for the default IDP. Kjell Åge

373

1 month ago

K4uHerveBDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

BPA : use attributs of custom event

Hi, How can i use attributs from custom event in BPA workflow.in my example, it seems that the value of attribut are not available in the workflow. Attribut from the custom Event : NEW:ACTIVITY_SEQ NEW:CONFIGURATION_ID NEW:CONTRACT NEW:ENG_CHG_LEVEL NEW:HANDLING_UNIT_ID NEW:LINE_ITEM_NO NEW:LOCATION_NO NEW:LOT_BATCH_NO NEW:ORDER_NO NEW:PART_NO NEW:PICK_LIST_NO NEW:QTY_ASSIGNED NEW:RELEASE_NO NEW:SEQUENCE_NO NEW:SERIAL_NO NEW:WAIV_DEV_REJ_NO ISSUETOLOC (This is a custom attribut) In the Workflow debugger, i have these attributs visible ActivitySeq ConditionCode ConfigurationID Contract EngChgLevel HandlingUnitId LastActivityDate LineItemNumber LocationNo LotBatchNo OrderNo OrigQtyAssigned PartNo PickListNo QtyAssigned ReleaseNo SequenceNumber SerialNo WaivDevRejNo Contract (second time in the list) OrderNo (second time in the list) PickListNo (second time in the list) ReleaseNo (second time in the list) SequenceNo (second time in the list) I

6338

1 month ago

JulienDo Gooder (Customer)

asked in Supply Chain

Display different load types differently

Hi all In the Shop orders operation menu, I have my selection of production orders for which I want to see the overall load.I select production orders by departmentIn my printout I have a global workload of 594h for W46 (including planned, requested etc etc production orders).When I remove the requested production orders, the graph falls back to 294h (this is normal).My problem is: I'd like to distinguish each load source in the graph (e.g. solid line for firm orders and dotted line for requested orders).How can I do this? I have this=> I want to do this to symbolise the load of the requisitioned shop orders

211

1 month ago

mrodlkDo Gooder (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Is there an application table to track user login?

One of our App10 customers has a requirement to track user logins. This is part of an exercise, where they are looking to find out inactive accounts. Is there a way that we can fulfil their requirement through a SQL query (eg:- fnd_Sessions,Fnd_Client_Logon_Tab) without enabling DB auditing?

6683

1 month ago

PFrostDo Gooder (Customer)

asked in Document Management (DocMan)

Attachments disappear on supplier invoices

Found attachments disappear after saving a posting proposal line when entering supplier invoices. It allows me to save a new attachment but when I click save after entering the voucher information the attachment is gone.

161

1 month ago

Lakna KSidekick (Partner)

asked in Finance (Financials)

Temporarily Hold Customer Orders

Hi ,We are in IFS cloud 24R1. Our requirement is to put a customer on hold and stop all orders – regardless of the stage they are in – from going out shipment/delivery. Once the payment issue is resolved, we will hopefully be able to resume business with them and we would need to remove the hold. I am aware we have the option to “Manually block the order” but it should be done manually one by one. Is there a one time , temporary hold option?Many ThanksLK

334

1 month ago

MuzYashoNSidekick (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

IPR Server -Not running

Hi ,In cloud 24R1 , we are trying to get IPR working. The DP server is running, but we seem to have an issue with the IPR server. Please refer the screenshots below Can someone please explain how to get the IPR server running ? Kind RegardsYashodha

434

1 month ago

HypervoxHero (Customer)

asked in Data Migration

Migration of non-inventory sales parts with JUST a tax class

Hi everyone,I’m unable to use a migration job to input a non-inventory sales parts with JUST a tax class. If I try, I get the following error… I can however, create one with JUST a tax code.The odd thing is that if you debug the sales_part_api call when using IFS, both tax class AND tax code are supplied i.e. from the debug attr'TAX_CODE'||chr(31)||''||chr(30)||'TAX_CLASS_ID'||chr(31)||'1'||chr(30)|| Can anyone share any light on why this is?

313

1 month ago

SaraCrankSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom Integration Projection and API's

Hello!We are working on some integration with Boomi and have run into a roadblock with a custom integration projection. We were under the impression that when you add two Entities to a custom projection that it would combine the data from those two entities into a single API. We need to pull the full address and the address type, unfortunately that information is in two different places. Here’s our Custom Projections - the Categories has disappeared, it was Integration, not sure why it’s not showing. We have out two entities, CustomerInfoAddress, CustomerInfoAddressType and we’ve done our Associations and Key Mappings. It’s published and when we go to API Explorer and look at the API Doc, we have API’s for each entitiy but not them combined. Neither one of these have all the information we need. Are we misunderstanding how the custom projections work or is there something wrong with how the API’s are being generated. I did a case to IFS asking this exact question and they told me to c

1832

1 month ago

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