Skip to main content
Question

Reminder Letter email attachment issue

  • July 1, 2026
  • 0 replies
  • 6 views

Forum|alt.badge.img+6

Hi,

We created an Email type Custom Event Action using PDF_REPORT_CREATED Event to send out Reminder Letters to customers. We are using the standard IFS report in Apps 10. 

The Custom Event is triggered successfully, and the email is sent with the attachment. However, the attachment filename in some emails appears to have an incorrect format.

The attachment filename should be in the format shown below. 

 

Any reason for this issue?