IFS Solutions

Hi All,One of my customer wants to implement Notify me app and found the below community post that due to 3-4 hours of idle time on the app user needs to relogin to receive the notifications. Is this resolved or is it a known issue in Notify me? Top of this I would like to know your pros and cons on this notify me app feature. Thanks for the time.Regards,Chamath

A customer is asking a question regarding build place Azure VPN client. When using it, does it open up for traffic through Azure out to internet, or is it a closed connection to just the tenant IFS is run on.The concern is if it is opening for internet traffic into their network and bypassing firewalls and security settings.Can anyone please share some technical details on the setup?

Hi All, Has anyone come across multi company vouchers with multi currencies. I am encountering the below error. As the standard behavior is it not allowed to create the multi company multi currency vouchers. I am getting the below error.  TIA.

Hello Expert,Could you please advise on how to handle the following use case in IFS Cloud and PSO?In our field service operations, we typically assign two or more technicians to a service job at the customer's location. It is only required that one of the technicians possesses all the necessary skills, while the others do not need to meet the same skill criteria.Is it possible to configure IFS PSO to allocate the activity to a primary technician based on a skill match, while assigning the remaining technicians based on availability and other constraints (excluding skills)?Thank you in advance.Regards,Bharathraj 

in PSO road map 25R1, AUT-E-199 : Improvements in the Optimization Engine“The ability to define a location and regions for an activity, even though there will be no travel to the location as the work will be carried out remotely.” is this feature already released?   Do we have any document related this?.we are looking for ignore address of the activity  . Assign resources to activity based on skill and region without travel.   

Hi everyone,I have to develop some SQL Queries, which will be saved as Saved Search within the Functional Objects search window. I noticed that we can’t use the “join” to optimize the execution of the query (Maybe a wrong assumption..).So, the second option was to used the in/not in or exists/not exists but performance are crap….See an example below:  For instance, on the above queries, I stop the execution after 10 minutes…… I tried to find another way via the API but nothing seems matching my requirement…. Thanks in advance for your suggestion/recommendation

Hello Experts, Is it possible to see in the system, who has created the “Scheduling Optimization Configuration”. Do we have logs or report , where i can see when and who created this configuration in the system? Regards,Bharathraj 

We have created a PO Authorization rule which is valid for change order and Allow Changes after Authorization = Within Authorizer Limit here’s the description given for Allow Changes after AuthorizationNo Changes Allowed: No changes are allowed that affect the total line amount of the partially or fully authorized purchase orders. If the Include Charge Amounts option is selected for the rule, the system will not allow to add new charge lines. Within Order Amount: Changes are allowed within the approved purchase order amount. Once the order is authorized, additional purchase order lines can be added as well, as long as the total order amount does not exceed the authorized purchase order amount. Within Limit of Authorizer: Changes are allowed within the limit

Hello Community,I have a few questions for you about the MWO application.There are 3 mwo applications as shown in the image below. I installed the application called mWorkOrder from the TAS Server. I installed the others from Google PlayStore.What are the differences between these 3 MWO applications? MWO Service 10 and MWO Maintenance 10 applications are synchronizing successfully. But the home page does not open; It stays on the synchronization screen. The mWorkOrder application opens but the application content is empty.  

I see the ‘regexp’ control type available in both projection and client, however in Developer Studio I do not have the option to use them. Is there something that is special for using these controls?Here is the technical documentation I see for 23R2140_resources/client_control_properties/#regexp110_projection_controls/entity/#regexp

Community, We always have this question, but not yet know how to resolve it. Below is the error message when we transfer the top parent part new revision to the inventory. We know the essence of this issue, i.e. child phase in date should be older than its parent and parent’s parents. This kind of error normally fix one component part but populate another component error. It is quite tedious to have it fixed.is there a strategetic way to handle this error? what is the best practice on this? 

Just took delivery of 24R1SU4 in one of our lower environments.  During testing and updating configurations, I found that this page is unable to load or be opened in Page Designer:ResourcesDetailHandling Path:  Application Base Setup → Enterprise → Resource → Resource DetailsResource Crew is also affected. Attempting to view the API documentation in the API Doc View also results in error. The page/API function normally in our other environments (23R2SU10). Have any of you seen this before?  Any help is greatly appreciated.  Error screenshot and error stack below. Full error stack below: IFS Web Version: 24.1.5.20241010043720.0Date: 2024-10-29T19:05:21.765Z---------------------------------------------------------------------------

Currently there is no way to deactivate Project Groups other than to change the status back to “In Progress” from “Active.”However, what would happen if I currently have some active financial projects that are active but the project group has been set to “In Progress”? Would this cause any issues to the Project or financial transactions and capitalization that are done for the project, or since the financial project has already been created, does the project group does not effect the project anymore?If setting a project group back to in progress does affect the project, what is the recommended method to deactivate a project group?

Hi All, I am seeing this weird behaviour in count reports window. I want to adjust it in from the count report 1 to 50 but it is not filtering correctly. Instead of 1,2,3 it shows as 1,10,11. Is there a way to over come this, customer wants to see them in a sequence and unable to query for the count reports 1..50 as it would not show those count reports.Thanks,Chamath

Hi Experts,I’m trying to do a overtime calculation using the calculation formula definition, I'm basically trying to fetch a wage code from time card results and multiply by 1.5 and display in another wage code,the below is the setup,      I’m not getting the anticipated results, Could someone help me to understand what am i doing wrongly here. Best Regards,

Hi  Team,We need the signature to be included in the report.Issue Description:We attempted to convert CLOB  to a BLOB in the backend. However, during the conversion from CLOB to BLOB, we encountered the following error.Note: The variable picture_data was tested using both Long Text and Binary data types, but the issue persists.Note: This implementation is currently working in the SQL developer Studio.Error:Code:SELECT question, answer, survey_id, date_created, CASE WHEN picture_data IS NOT NULL THEN JT_TASK_SIGNATURE_API.Clob_Base64_Blob(REPLACE(picture_data,'data:image/png;base64,','')) ELSE NULL END AS picture_data FROM Jt_Task_Survey_Answers WHERE task_seq = 113;Thanks,Venkat

hello,We are using revenue recognition method POC Revenue First (Capitalize revenue/expenses) and capitalization method = transaction. POC method = actual costs. This is IFS cloud 24r2.There are some costs (via manual voucher entry or non-PO supplier invoices) connected to the project that should not be included in revenue recognition calculation (for POC, recognized revenue and recognized cost).  Is there any setup in IFS that can accomplish this. 

Version 24R2, Maint App, when we enable a Multi Visit in Work Task, example for 20 Hrs of Task and resource work for 4 Hrs per day, allocated the resource in Direct Allocations and transferred to Mobile, created 5 visit id in Assignment. it shown the 5 visit id in Mobile also, when i started and completed the 1st Visit ID, remaining Visit ID got cancelled. whats the best practice in Mobile app to complete all visit ID ?

Hi.I need to update multiple contract statuses depending on another contract’s status.The solution im trying to use is having a table I created named c_contract_link where I list contracts that should be cancelled when the primary contract gets cancelled.Now im trying to mass update on the contract table using the values from the c_contract_link table.  <perform_batch>  <sequential_dependent><mass_update_contract result_name="link_select"><hierarchy_select>  <primary_table>c_contract_link</primary_table>  <attrs>    <attr>c_contract_link.linked_contract_id</attr>  </attrs>  <from>    <table>contract</table>  </from>  <where>    <data_constraint>      <constraint>        <left_operand>c_contract_link.contract_id</left_operand>        <operator&g

Hello, First of all our customer using IFS Cloud 23.2.8 version.In this case, we try to print a Work Order Report for 13 lines of work orders.There is an error occured which is “Error When Printing to Aurena Agent Timeout” and nothing happens, dialog closed. Error Image Log records in below;Application -    CMD(2): timeout in agentcall after 60000 msApplication -    CMD(2): toast({"type":"error","msg":"Error when printing to Aurena Agent ${error.Message}"}) Does anyone know reason or solution for it? 

Is there any possibility to re-use the PR with Order Code 5 (Express Order) when the PO is cancelled?Test Steps:Create a PR with Order Code 5 and Release the PR. It will automatically create the PO. Now cancel the PO. Go back to PR it is not reopening and unable to use again, similar to the Normal Order Code.Appreciate any thoughts on this scenario.Thank you.

Hi Team, We are exploring options to enhance user notifications in the FSM client screen and would like to know if it is possible to trigger a popup using business rules based on specific column values. Currently, we are aware of the "Type Alert" option, which allows us to display messages. However, we are looking for a solution that can throw a popup directly from a business rule trigger, rather than just displaying a message value. Additionally, we would like to understand if it is feasible to throw an alert or popup from business policies customization to inform the user. For instance, we have an OOTB method for attachments that triggers our customization policy. We want to return a message or alert in case of success or failure. Specific Requirements: 1. Popup Trigger: Ability to trigger a popup based on certain column values using business rules. 2. Customization Policy: Capability to throw an alert or popup

We configured and used context mapping to ensure that users with the SupplierHandling projection would not be able to view payment information related to their customers while on the supplier screen. However, users who belong to two contexts are encountering 404 errors when trying to access screens associated with those contexts.Is there a way for users to belong to two contexts and avoid the 404 error? Are there any alternative approaches to resolve this issue?Customer is on IFS 23.1.10

how/where to view all approvals history in Cloud? In IFS10, we can find it from attached screen 

We have users doing engineer part transfer. When they do this they press to execute transfer online and an inventory part is created from this form: However, the end users wish to have the “Cost Per Lot Batch” value defaulted when this transfer is done:Is there anything to be done to be able to set that value to a default when a new entry is made due to transfer? Default templates do not work