IFS Solutions

Hi Everyone,today we have had issues with our MWO Service Engr App (IFS Apps 10) whereby the devices have lots all information for the Objects. This has then prevented them from doing anything as they need the Objects to create the work, update measurements etc. has anyone experienced this? It was working fine yesterday but this morning they disappeared. No changes happened overnight and I cannot see any errors in any logs i am looking at but I am at a loss on how to resolve? I have raised a support case but wondered if any one here has experienced this and had a resolution.  

Hello,In one of the customer scenarios, when they perform automatic reservations for customer orders, small quantities of a given part number in the inventory are skipped, and the customer order is reserved from the location that holds the full required quantity.At the site-level automatic reservation, Priority 1 is set to the earliest receipt date, while Priority 2 is set to the earliest expiration date. When multiple lots with the same receipt date are available in the inventory, the system reserves quantities from the largest stock, leaving smaller quantities scattered across various locations. This occurs regardless of whether the parts are attached to the handling unit. This customer is not using put-away zones / ranking setup. Is there any way to optimize this behavior without put-away zones ? Thank you,Lumini. 

Bonjour,  Est-ce que quelqu’un sait d’où provient le message d’erreur suivant “ L'objet Part Cum de l'accord fournisseur n'existe pas » lord du rapprochement de la commande d’achat fermée à la facture.  C’est dans IFS Cloud.  En vous remerciant. Cordialement.

Currently when uploading a multi-company voucher, the voucher won’t bring in the intercompany accounts needed to balance the entry.  When doing the entry manually (Manual Voucher) it will bring in the intercompany accounts needed to balance the entry.Is there a way to upload multi-company external vouchers that will balance the entry with the correct intercompany accounts?  Is there something we can do on the external voucher template to assist with the auto balancing like when entering a manual voucher?

Has anyone else had an issue in 24R1 that when adding approvals that are not parallel to things that it sends a notification out to everyone on the approval template before it’s ready for their approval? It’s hit or miss.  I’ve also checked the event and nothing has changed with that. This has started when we went to cloud from 10.

Hi , I just installed IFS Cloud 22R1 ,during the installration ,I set“ifsappproxy.basicAuth = enabled”   in ifscloud-value.yaml. So, my question is, what is the next step?for a specfic Projection(eg: ScrappingCausesHandling.svc) , how to make it support Basic Auth?  in APPS 10 , via API Explorer , we can set a projection to “Include in Compatibility Application Type ” to make it support basic Auth.   How to do this in IFS Cloud?              2. I alrady read this post , but is doesn’t mention how to enable a specific projection             

Hello, Does anyone use the Customer > Credit Infor >  “allowed Overdue amount” or “Allowed overdue days” fields?   Do these impact a customer orders going on credit block?  I would have thought it was meant for that but it doesn’t appear to be.   ie: we want to allow a customer order to be released if it’s wanted receipt date or value is within a certain number of days or amount of its outstanding invoices with these fields populated.  Otherwise what are these fields used for?  calculation of interest ? Thanks! 

I am attempting to invoke the TimeRegistrationEmployeeHandling.ReportDateRangeWithIntervals function and have encountered the following error:Projection call with name ReportDateRangeWithIntervals is not supported as it contains at least one parameter that is not a primitive.Indeed, one of the parameters is a complex type, which seems to be a limitation. Has anyone faced a similar issue or have any suggestions on how to resolve this?  ver. 24.2.3

Hi,The RMB menu option “Copy Approval Template” is visible, but it is not in active to select in the Change Request window.Full Access has been granted, and the Approval Template records are also available.But still the option is not enabled. The user is in UPD 22. Expecting your thoughts on this. Thank you!

When releasing a Planned Customer Order, our order status goes into an “In Process” state rather than Released. We have tried turning off custom events and other aspects to see if anything was impacting the status.   

Hi,According to the latest IFS GPL and 24R2 sales part list, there are only two Power BI-related sales parts available:Advanced Analytics - Self Managed Analysis Models - Self ManagedI would appreciate more information about the latest sales parts related to IFS Analysis Models (24R2). Could you please provide answers to the following questions?What sales part(s) are needed to use IFS Analysis Models - Power BI with a self-hosted BI infrastructure setup? What sales part(s) are required for using IFS Analysis Models - Power BI (data lake Gen2) and IFS Advanced Analytics? Is it possible to purchase Advanced Analytics - Self Managed without purchasing Analysis Models - Self Managed? Does this mean that iFrame integration is always available and not dependent on any sales pa

Hi everyone,On IFS Cloud.If we replace a buyer with someone else, is there a way to update all the supplier details where the old buyer was listed? Thanks for any help.  

A database restoration has been performed on March 11 (Tuesday), 2025. The database was restored to its state as of February 26 (Wednesday), 2025.It has been observed that a background job, which is scheduled to run on Mondays, was executed on Wednesday, March 12. (But posted on March 11 (Tuesday))Given that the background job is scheduled to run on Mondays, it did not execute as per its schedule. In such cases, does the job automatically execute as soon as the database is restored and operational? 

In the help documentation, there is an appointment scheduling function under warehouse management.   It looks like this would be used to schedule the receiving and shipping docks.   I see it in the help, but am not able to see it in the application.   it looks like it may be in a component called TransportationManagement, which I dont see in our 24R1 environment.

Hey All, I have a query, is there any way to extract the data from IFS Cloud via the ETL tool(talend, boomi etc.) to our data warehouse? Is their any documentation regarding this.  Thanks and Regards,Mani Shankar

Hello,I'm currently experiencing an issue in IFS Applications where the Kanban module shows stockouts (empty bins) on our assembly lines, even though materials are physically available at the point of use.As a result, the main warehouse receives unnecessary pick requests, which show up on their picking lists, even though the items are already at the line.In practice, warehouse staff often ignore these picks because they recognize the items as Kanban-managed — but this leads to confusion and inconsistency, particularly for new employees who aren’t familiar with the workaround. And sometimes there is also empty bins.Additionally, we don’t use the Kanban card functionality when performing part movements — instead, we rely on manual transfers.Could this

Dear All, I get this error when I try to add time to time sheets (Time card-day ) “ Access denied. You cannot register data to the employee ** within Time Pers Diary clocking logical unit.All the basic data is in orderTime registration time base is added for the employee Access role is self access role typeIn the employee window entitled to overtime tick is on. Supervisor access window is as follows for the relevant company RegardsNaadira

Good morning, Starting 20 of March I am facing an issue while trying to create records in some tables, as for example when creating Service Requests through CE.I has a Create method with all the mandatory parameters, mapped; then Finish method which had as parameter the Objkey of the record created in the Virtual table. This worked fine for 1.5 years, and all of a sudden, on 21st March stopped working and the attached error was displayed, as if the object cannot be identified anymore based on the Objkey parameter.The record gets created in the virtual table, but I cannot access it from there to create the record in the permanent table through CE. We have tryied to Finish the creation with Postman, and it goes fine, so it’s not really clear why through CE is not working anymore. Have anybody faced this issue? How did you handled it? CE Core Package: 6.8.4.1IFSCloud: 24R2 Thank you,Violeta

Hi all, I wonder if anyone can offer us advice on overtime.  Currently we have extra hours converted to  overtime at 1.5 times pay via a balance conversion.  A new company initiative has been launched that lets employees receive double time for any overtime over the 6 hours mark in any week.I can calculate the 1.5 and 2.0 times pay in the Periodic Results window, but would like to know if there’s any way to update the Time Card data to include the split of 1.5 and 2.0 times overtime.I appreciate that this may not be possible, but wonder if anyone else has an examples? Many thanks, Scott 

Hi, is there any way to correct or update the Cost code on an account in the work orders? I have a posting in the TX6 flow (expenses) wich is now marked CSS on a ballance account , where it should have been marked as WIP .Im not able to transfer this now to the PL account.  Anyone has a suggestion?

Is New Formatting possible in Quick Reports? I can do Manage Formatting however the New Formatting button doesn’t do anything. Google itself says it’s not possible but their isn’t any documentation behind that. 

Hello,We are adjusting IFS Cloud pages layouts for the customer.Maybe somebody could help to understand:Is it possible to hide such assistances and functions in the page, if they are not needed for the customer? I cannot find how to do it via Page Designer - cannot find Command Groups for the tabs:Aso, when I am hiding some page navigator issues in the context, save them, and when connecting with the user who use the same context, the user doesn’t see navigator changes. Changes that are made in the page “Supplier” navigator on the certain context:But when connecting with the other user, who uses the same context, he doesn’t see those changes. He s

IFS10 crashes unexpectedly, multiple times. The Event Viewer shows "Kernelbase.dll error." The graphics card driver has already been updated, and screen scaling has also been checked. What could this be? Used OS: Windows 10 and 11

Hi Everyone,Following error will appearing while connecting to the IFS Cloud instance. IAM client setup is done as per the technical documentation.  Thank You.

It would be highly beneficial to have the ability to save bookmarks for reports with pre-filled parameters for future use. Currently, users can save a bookmark for a report, but they must manually fill in the parameters each time they access it.In previous versions (App10 and below), the "Add to Navigator with pre-filled values" feature was incredibly useful, as most reports are typically used in the same manner, with the same parameters. This functionality allowed users to easily access reports with pre-filled parameters, saving time and improving efficiency.It would be great to see a similar feature in the Cloud version to streamline the report usage process and eliminate the need to fill out parameters repeatedly.