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Question

Changing the Serial No of tools/equipment

  • August 18, 2025
  • 4 replies
  • 75 views

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How can I modify the Serial No field on Tools/Equipment so that I can change it at any time? Now, I get an error message that ones it is already provided, It is not allowed to change it. 

4 replies

geirsigve
Hero (Employee)
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  • Hero (Employee)
  • August 18, 2025

I would try the Rename functionin Part Serial window:

 

Regards,

 

Geir Sigve


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  • Author
  • Do Gooder (Customer)
  • August 18, 2025

@geirsigve I can have a Serial No without having a Part No. 

I can fill out this field with anything I want really. But once i do, there is no going back. I need to modify it so that it can be changed at any time. 

 


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  • Author
  • Do Gooder (Customer)
  • August 22, 2025

@geirsigve I already have three demands from the team to chance serial numbers. Is there a way. None of the cases have parts. And I don’t see any documentation of this. Can you pls help out here? 


Abdul
Superhero (Partner)
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  • Superhero (Partner)
  • August 22, 2025

@EDRMIHAYLOVA, better if you create a custom field and use it as per the business requirement.