HCM (Human Capital Management, Payroll)

Hi all, I’m running into a strange issue with a REST API endpoint.When I hit the endpoint in the browser (while logged in), I get the expected JSON data. But when I try the same request in Postman or via a script, I get a 200 OK response with an empty body.Endpoint->https://hostname.com/main/ifsapplications/projection/v1/RecruitmentRequisitionHandling.svc/PersonnelRequisitions Postman Response Browser ResponseTroubleshooting so far: Confirmed authentication is working (token/session returns 200). Exported and replicated browser headers (including auth cookies/token) in Postman. Behavior persists across network environments and users. Has anyone else faced this kind of issue? If so, what was the root cause or workaround that helped you resolve it?

Right now, our IFS setup only allows an employee to request an absence for a full day or a half day, either starting at the beginning or end of the day.  We would like them to be able to set start and end times for their absence (say, for example, I have a dentist appointment in the afternoon and need to request 2 hours off from 12:00 p.m. to 2:00 p.m., but then will return to finish my day.)  When I enter an absence request, I have “time from” and “time to” available and it allows me to type into the box, however as soon as I press Save the times go away. Any suggestions of what I need to set up in order to save those times in the absence request?

Can anyone please confirm what options we have within IFS to set up a data retention policy I.e. How long data is stored before it is deleted?We would need this to be different depending on the product range so not the same policy across the whole environment. This is to comply with UK privacy laws.

Hi,The Time Card screen works in such a way that it only displays data for employees who are active within the specified date range. If I have a terminated employee, I can't search for them in this window. To view the data, I have to change the date range using another active employee and then search for the terminated one.In my opinion, this screen is poorly designed because the dates can only be changed in the context of a selected employee. In previous versions of IFS, the date fields were in the header, which didn't cause this issue.IFS replied that the behavior of this screen is in line with the standard.What do you think about this?Best regards,Krzysztof

Hello In France, we have sometimes to change the absence limit for all employees, we want to upload in mass. How can we do it ? Many thanks for helping us. Best regards Stéphanie MINEL

Hi,All employees are connected to a cycle schedule without daytypes. If an employee send in a absence request for parental leave 50% for the period 2025-10-01 to 2026-03-31, how should that be filled in? Should we set “hours per day”? Do we need to set any “registration mode”?When is “Half Day Only” used? Regards,Karolina

Hi, we were surprised to realize that the standard HR LTU Licence provides access to the view “Employment Information” without any restriction. This view provides the global list of all our employees along contact data. That’s obviously a breach of data protection rules and as it is linked to LTU licence we cannot block it at permission set level. So is there a parameter somewhere that we may have forgotten or activated that provides such extensive data access ?In the below picture I’m logged with such LTU licence and i could fetch information from any company, not only the one I’m assigned with. 

Absence Registration Type  Can you tell the difference between Generated and Manual Absence Registration Type 

Hi,Would like to understand if more  time clock types are carddriven in IFS Coud compared to IFS 10.Is it possible in Cloud to have FUTURE ABSENCE and ABSENCE REQUEST set as carddriven?Much appreciated if someone can confirm

Hi All,Is there any setting in IFS to hide salary records from employees’ supervisor. It should be visible only to employee and HR user. We can manage this through base profiles. But I need to know any setting in IFS other that base profiles.  Regards,MalinG

Hi All, I noticed that our HR users can fill Employee’s Education Details and Save it. But once HR user refresh the screen, it will become disappeared. But IFSAPP owner can see the entered record. I checked the permission set and all required permissions to the Education Tab have been given.Do we have any property to be enabled or ant other configuration? 

TIME CLOCK USER LICENSE EXCEEDED 

Good Afternoon Community. I hope that someone is able to jhelp me with this.I am setting up and testing Expense rules in Cloud 22 R2. I have set up Entertaining rules for non-staff flagged as reimbursable. The expenses line states reimbursable, but the amount claimed is excluded from the total - see example below Gross amount = 579 GBP, Reimbursable amount = 429 GBP. I have included the guest information.Have I missed some other set up?  

HelloI try to import via Unused Absence Limit import a file for absence limit and I've got an error message. Can someone help me please ? do I need to raise a case ?     

Hi all,my customer uses IFS 10 UPD 6 and we found no way to hide the employee bank account neither with GDPR module nor HR accesses in the employee payment module:Does anyone knows a way to hide this information and ifs not possible in APP10 UPD6 which version has this ability? Thanks a lot for your support

Could anyone tell me how to set upp authorization rule for transaktion  type Expenses for Work Task transactions? We have IFS Cloud 24R2SU2, thanks.  

I have used the Absence section to view absences within a rang, but employees that have overlapping dates will not be shown.  Example, if an employee (Barry) is off from the 26th of April to the 7th of June, if I run a report in May for employees that are absent in May, Barry will not be shown as their absence started in April and ends in June.  Is there a way to see Absences for employees that are absent for today (the day the request was ran) or absent in the region that I selected (regardless of their start date but the fact that they have a absence in that period)? 

Hi,One of our customer(using IFS Apps-10), has changed their HR calendar from July-June to January-December. Now, from July’22- De’22 they will get the leave balance equal to that they would be getting for the full year, i.e. July’22- Jun’23. And from Next January’23 they will be having new leave balances. Can anyone suggest, how can this be handled easily and efficiently?Regards-Nahin

HiI am trying to test employee termination by using Terminate Employment functionBut when I click employee status (after termination), system did not show LOV. Kindly help Rungtip M.

Hi everyone,I’m looking for guidance on whether there is a standard functionality in IFS Cloud that allows administrators to lock time registrations from the previous week, preventing users from making any amendments once the week has ended, apart from the Time Authorization functionality.The goal is to ensure data consistency and avoid retroactive changes after a defined cutoff point (e.g., every Tuesday morning for the prior week).Does IFS Cloud offer any out-of-the-box configuration or process for this? If not, are there any recommended best practices or common workarounds (such as custom events, permissions, or background jobs) that others have used to achieve this behavior?Thanks in advance for your help!

We have encountered an issue regarding absence requests for parental leave for unborn children.Background: We went live with IFS Cloud last fall and set up parental leave as an absence the employees have to request.From new year there are new rules for companies to report data such as for which child the absence considers.Way of working: The Employees add a related persons and flags the “Dependent” flag to yes, these are then used when a absence request is registered. This works fine as long as the date of birth is known. However, when requesting the parental leave for an unborn child it is not possible to add a future date. Even though the planned date of birth most likely will change, adding ’today’´s date as date of birth when the absence request is created could be way off since the request can be made in several months ahead.Are there any other that are using this functionality or have the ‘parental leave for future children’ set up in another way? Best regards maxels

Hi All,I need to set up a scenario in employee time card as below, Can someone help me to set the rule type and balances etc for this .The employee works overtime one hour in the morning and then takes 2 hrs of  absence in the afternoon. (Work schedule 7:00 - 15:30 ,0,5lunch)) In his reporting absence wage code overtime subtract is “Overtime Reduced” Hence Employees can never be paid overtime until full scheduled time has been fulfilled so the overtime is reduced. The reduced overtime should shown as an information line on the absence wage code. 

Issue:‘Parent Organization Code’ does not change, after moving the organization units between other organization units.     Steps:Go to Graphical Organization Structure window. Then you can move the organizational units between other organizational units (you can drag and drop the organizational units). Before doing it, please notice that ‘Parent Organization Code’ of ‘SUB LEVEL 02’ is ‘LEVEL 01’.Then move (Drag and Drop) ‘SUB LEVEL 02’ organization unit to ‘LEVEL 02’. But ‘Parent Organization Code’ does not change to ‘LEVEL 02’. 

Dear alllooking for IFS Cloud Timeclock users who can help me understand why they constantly go “offline” in the sense that the token fails to get renewed and they appear offline. Only a browser cache clear and login again resolves the issue. Having 15 around the world, this happens very frequently, and more frequently since upgrading to 24R2.In the browser network logs we see the regular GetServerTime() every minute, and a Post token every 5 minutes where it gets a new token (also seems to create a new session in IFS rather that reusing the existing one, and rather than using refresh tokens).Once in a while, completely random, that token refresh fails, with a 504, after which the clock becomes completely unusable, and only a clear cache helps.Any help appreciated, IFS claims non-reproduceable so far, though we have it with any browser, and client, within our network, from outside. Only thing we are not sure is our Citrix ADC reverse proxy, and have not identified where the 504 comes f

Hello, I am doing a few quick reports and what would help me is a full list of the available out the box functions within IFS.  At present i am using joins, but have noted that there are far easier ways of achieving the same results via functions. I have seen and made use of the following in some of my Quick reports. ifsapp.Comm_Method_API.Get_Default_Value('PERSON',t.person_id,'PHONE') Personal_Contact_Phone,ifsapp.Comm_Method_API.Get_Default_Value('PERSON',t.person_id,'MOBILE') Mobile_Number,ifsapp.Comm_Method_API.Get_Default_Value('PERSON',t.person_id,'E_MAIL') Personal_Email, Is there somewhere that I can find a comprehensive list of the available functions?Thanks,Noel