Assets (Asset Management)

IFS Cloud Environment I am trying to assign multiple Resource Groups to a Work Task On the Work Task>Resources tab, I create a new Demand line and provide a Resource Group and a Planned Quantity of 2. Once the Work Task is Released, it shows up in the Unassigned section of the Maintenance Engineer screen for all Resources in the Resource Group. When someone Accepts the Task, the Work Task no longer appears in the Unassigned section of the Maintenance Engineer screen any other Resources in the Resource Group. I then tried to add another Demand line on the same Work Task. ​​​​ The new Unassigned Task shows up in the Unassigned section of the Resources. When the other Resource tries to Accept the Work Task, the following error occurs Same error occurs if selecting Start Work How do I allow multiple Resources to access the Work Task on the Maintenace Engineer screen so they can view the Work Task as well as Report their own time?

Hei, Can you please make it possible to rename regardless of ownership (Company Owned is supported today) but for us it would be a MASSIVE help if we could be able to rename assets with ownership Company Rental Asset / Customer Owned as well. We are renaming our tools on a daily basis (Ownership Company Rental Asset / Customer Owned), and have approx. 4000-5000 renames yearly, so to have this as a core functionality would be a massive help. Please make this possible.

Hi Experts. In App10, we are able to change the tax code in customer order lines that are originated from Service. Then if we check the same in latest Could 24R2 this cannot be done with the following error. We use 2 different tax codes for the same sales part and it is dependent on whether the order type is NO CO or SEO CO Then how the Tax code can be changed under the current constraints as we need to identify how it can be changed otherwise. This Tax code is not available both in the “Invoice Preview” screen and at the “Work Task” level as well, further compounding the issue. This is a significant limitation in the cloud as it worked well in App10, and it introduces additional complexity into the process and severely impacts efficiency. Thanks, Kasun

Hello, Maybe somebody could help to make clear such situation: We have two supplier agreements 1 and 2 for one supplier for the same purchase part. Supplier agreement 1 is created earlier than supplier agreement 2 (according to creation date). In the work order requisition line we provided the agreement 1 that is created earlier, because there are still enough money for buying that purchase part from that earlier created agreement. In agreement 2 is not enough money. When we try to create purchase order from that purchase requisition line, system provides error message, that maximum amount of agreement 2 has been exceeded for current period. Do we understand right, that when supplier agreement periods for the same purchase part overlaps, system automatically searches for the supplier agreement that is newer (created later)? Thanks you beforehand!

Hi, We’re on Cloud 23R2. I’ve noticed that when issuing parts directly using “direct issue” on the tech portal, the parts aren’t registered under the Material tab in the work task, but only registered as costs. This might be confusing as everyone looks at the Materials area on the work task to see what parts were issued, where the direct issued parts now don’t appear. What was the reasoning behind it? Is that a bug?

In IFS Cloud 23R2, I created a fixed asset and posted an acquisition value using the Acquisition Value Adjustment per Book screen. The transaction posted successfully, a voucher was created, and the accounting period is open. The asset has a depreciation method assigned with start year and period entered. When I attempt to run a depreciation proposal for this asset and period, I receive the error: “Not possible to post an empty depreciation proposal” I need help identifying what is preventing the system from calculating depreciation.

In Work Task Template from there is Tab “Task Template is Used”, and contains several cards, which allows to jump to another form, i.e. PM actions where particular WTT is used. Client expects not to see some of cards-links. In Page designer under the Tabs cannot find how to make them invisible.

Hello, maybe someone also met the problem, that in the same form number separators (number formats) differ. For example, I met such situation in the form Material Requisition. One is separated by point, other by comma: computer settings:

Hi all, Direct issue from the Tech Portal require that the users first select a location and the system filters down the parts that are in stock in that location. This is not really helpful as the techs don’t know where the parts are located in their remote warehouse;instead, our techs would like to first select a part and then pick the location after. Is this doable? Is there a reason why the system asks a location first? We’re on Cloud 23R2. Thank you.

Hello, Maybe someone could answer those questions: When did the statuses “Not Translated” and “Changed” appear for the attribute in the form “Text Translations”? For example, such attributes where never translated and never changed their translations in the environment, but they are seen with the status “Changed”: Why some attributes in statuses “Not Translated” and “Changed” exist in the form “Text Translations” and “Translatable Text” at the same time?

We use the IFS for Oil and Gas company, we are trying to build a FMEA for our assets.1st Question.In the IFS Cloud, is the FMEA Module the same from IFS APP10?2nd QuestionIs there a way to create a FMEA against the Item Class in the IFS APP10 or Cloud?

Greetings everyone, especially valued customers and partners, We are seeking your valuable insights and expertise regarding anomaly detection. Whether your approach relies on rule-based systems or machine learning models, we are eager to learn from your experiences. If you currently utilize anomaly detection in your business operations, we are interested in understanding how you leverage anomalies to enhance your business processes. Specifically, how do you integrate anomaly detection into your operational framework? Alternatively, if anomaly detection is not yet a part of your business strategy, we would like to know if there are specific business requirements driving the need for anomaly detection capabilities. What potential use cases do you foresee for integrating anomaly detection into your solution framework? We sincerely appreciate any responses you can provide. Thank you in advance. Warm regards, Mayura

When Work Orders are created for PM Actions, either via the ‘Generate Work Order’ option on the PM Action page or through Calendar Generation, the resulting Work Order does not retrieve or display the Customer and Service Contract information from the originating PM Action. Currently, this information is only transferred to the Work Task level. As explained by R&D, this behavior is by design, since the PM Grouping function allows the creation of a single Work Order that may include multiple Customers and Service Contracts. However, we would like to request an enhancement from R&D to improve this logic so that when no grouping across multiple Customers and/or Service Contracts is involved during Work Order creation (from PM Actions), the system should fetch the Customer and Service Contract information directly from the related PM Action.

Tool A has been checked out, and Tool A can still be assigned on a work task, does the system not have a corresponding restriction or reminder.

Hello, My customer manufacture Serial Tracked Inventory Parts (with shop order). Within the “Part Serial” screen, you can see the underling structure. Then, before shipping (via MMR), they want to maintain it with a work order/work task. So they have created the “Serial Object’s” with “Serial Maintenance Aware” screen. But when checking the “Equipment Object Navigator”, the underling structure is NOT created automatically. Is there anyway to make IFS create underling structure? without using Customer Orders. Many thanks!

Hi, I’m thinking this is just how it is, but wanted to check. We upload inventory a lot that needs to be converted to Fixed Assets. Accounting goes to the Capex Preview screen, filters for the new items, and clicks “Create Fixed Assets”. If they’ve selected more than 100 records, they get this error: ****** FS Web Version: 24.1.10.20250305060220.0Date: 2025-04-22T14:41:01.756Z--------------------------------------------------------------------------BtdCapexPreview/CapexPreview (server error)Database error occurred. Contact administrator.Error details: [{"code":6502,"message":"ORA-06502: PL/SQL: numeric or value error"}] Request Id: 331f778b-cb27-4665-b4da-b1be494bd16dUrl: <OUR URL> ****** If they then choose less than 100 records, it works fine. They can process them all if they do it in 100 group chunks, so it isn’t a problem with the literal fixed assets. I’m guessing 100 records is the practical limit and we can’t change this, but I thought I’d ask. Thanks!

Hi Experts, Could someone let me know what is procedure of uploading multiple documents to the document revision page? Regards, Thilina.

Hi, Question 1: If I have defined the Customer warranty at Inventory Part, why the same information cannot be found in Part Serial screen? Customer warranty defined in the Inventory part screen. Then I receive a Serial via a PO. Why this template is not automatically connecting to the Part Serial Record? In Part serial screen its Blank? Do we have to setup this for very individual part serial record manually? Ita very time taken job specially if we have like 1000 of parts? Question 2. Lets say I have setup a Customer waranty template into one selected Serial (Manually addded) Then I use this serial in a work order task. I.e. I issue this Material Tab to the customer work order. Once I issued this to the work order, I expect the warranty details to be avilable in part serial screen. But all Blank still. Not sure I might executing this in a wrong way but the requirement is if we are giving say 1 year warranty to a part then once this part is issued to the work order then part should get

We are currently on 24R1 SU6, and notice that the Property Name “FINISH_WITH_TASK” not is documented here or in 24R2. 🙄 I changed the value from FALSE to TRUE in our test environment. I had a WO in status Work Done, and 2 work task where one was Finished and the other one Work Done. The expected result was that the WO should change status to “Finished” when the last work task was changed to Finished. The actual result was that the WO changed to status Reported. I changed the value back to FALSE, and re-tested the same scenario again and got the same result. It seems like the the property not is used in any logic. Is there any planned changes related to the functionality for this object property to 25R1?

Hi, We’re trying to understand how the replacements by PM actions works. Is there any good documentation on it? Couldn’t find it. We’re wondering if it will still work if the PMs that would be replaced are on different dates. Do you need to ensure that if PM_1_Yearly is replaced by PM_2_Yearly, will it do that if PM_1 and PM_2 have different dates? Thanks

Hi Experts, Could someone explain this? How to create tool/eqp for use checked in and checked out functionality What is the functionality for check out status How to use this functionality in work orders What is the meaning of checked out and checked in for a tool Regards, Thilina

We have a number of Work Task Templates that we have built up in Apps 10. We recently started having the Asset Management techs using Tech Portal start creating their own work in certain situations. We informed them to utilize these Work Task Templates, specifically because it included the Work Task Steps. However, when creating new work from the New Work button within the Maintenance Engineer lobby under the equipment section, then adding the Work Task Template. The resulting work task does not contain any work task steps. Using the same work task templates, and objects, we can create new work from the back-office side of things and it all works exactly as expected.

We use the IFS for Oil & Gas, We are trying to implement a Lubrication Program, is there any specific module/Tool or way of work that can help with the lubrication Program? For example:What is the guidance to manage the greasing tasks? Although the task is the same we have different types of grease, quantity and frequency. Where can we populate this information in the IFS?Today we thought to use WTT/PM Actions but no easy way to put the grease quantity and type. Is there any documentation about this specific request that can support us?

Today when we create a PM Action we use the “PRIMARY TASK”. Can someone share a way to use multiple tasks in the same PM Action, is there a “SECONDARY TASK”? Is there any supportive document about this? Can someone share an example and good practice how to use multiple tasks?

When you activated Supplier Warranty on the Work Order before you book cost (time,material) on the Work Task the additional Sales Lines will be created and works fine.But when you want activated the Supplier Warranty, later into the proces when already cost are booked like time & material, there will be No additional Sales Lines created.Is there a possibilty to add Supplier Warranty when the Work Order/Work Task is on the status Work Done and aslo create the additional Sales Lines on IFS Cloud 24.2.3