Assets (Asset Management)

Hi Experts, Could someone share the 25R1 IFS Documentation for “finish with work task” functionality in Work order? Regards, Thilina.

Hello everyone, I’m currently exploring the Work Order Report Control functionality in IFS and would appreciate any insights into how it works. On my project, I’m trying to determine whether it’s possible to print a work order or work task layout together with all of its associated attachments (PDFs, Office docs, images, etc.) in a single print operation. Has anyone implemented this or seen a similar solution? Any guidance, examples, or pointers to configuration options would be incredibly helpful. Thanks in advance!

Hi everyone,I have to develop some SQL Queries, which will be saved as Saved Search within the Functional Objects search window. I noticed that we can’t use the “join” to optimize the execution of the query (Maybe a wrong assumption..).So, the second option was to used the in/not in or exists/not exists but performance are crap…. See an example below: For instance, on the above queries, I stop the execution after 10 minutes…… I tried to find another way via the API but nothing seems matching my requirement…. Thanks in advance for your suggestion/recommendation

Version 24R2, Maint App, when we enable a Multi Visit in Work Task, example for 20 Hrs of Task and resource work for 4 Hrs per day, allocated the resource in Direct Allocations and transferred to Mobile, created 5 visit id in Assignment. it shown the 5 visit id in Mobile also, when i started and completed the 1st Visit ID, remaining Visit ID got cancelled. whats the best practice in Mobile app to complete all visit ID ?

We are still processing this information: Please confirm that we understand correctly the changes related to the removal of the Allocate Resource Gantt and Resource Monitoring Gantt tasks: The functionalities in the task will be fully preserved - Resource Management > Resource Analysis > Resource Analysis The functionalities in the task will be fully preserved - project Management>Plan and Execute > Project Gantt These tasks will be removed: Maintenance > Work Management > Execution > Resource Monitoring Gantt Maintenance > Work Management > Preparation and Planning > Allocate Resource

Hello, First of all our customer using IFS Cloud 23.2.8 version. In this case, we try to print a Work Order Report for 13 lines of work orders. There is an error occured which is “Error When Printing to Aurena Agent Timeout” and nothing happens, dialog closed. Error Image Log records in below; Application - CMD(2): timeout in agentcall after 60000 ms Application - CMD(2): toast({"type":"error","msg":"Error when printing to Aurena Agent ${error.Message}"}) Does anyone know reason or solution for it?

Hi All, I’m working with a customer that recently upgraded from Apps10 to IFS Cloud 24.2.3. In Apps10 they were using Repair Work Orders to install moulds/tools in production machines. Now they have a RWO in IFS Cloud: task 12570 - used to issue for repair and move the serial to Inventory task 12571 - should be used to issue the serial and move the serial from Inventory to In Facility As you can see from the Serial Object History, everything worked well to move the Serial Object to Inventory. Now when we try to issue the serial in order to place it In Facility we get the message that Serial Object already exists in the given site, so it cannot be moved. anonymous_block at line 1 MANUAL_ISSUE_ASSISTANT_HANDLING_SVC.CRUD_UPDATE at line 5393 MANUAL_ISSUE_ASSISTANT_HANDLING_SVC.CRUD_UPDATE___ at line 7608 MANUAL_ISSUE_ASSISTANT_HANDLING_SVC.CRUD_UPDATE___.CORE_PROJECTION_MANUALISSUEASSISTANTHANDLING at line 7602 MANUAL_ISSUE_ASSISTANT_HANDLING_SVC.ISSUE___ at line 8128 MAINT_MATERIAL_REQ_L

Can we transfer the Attached documents in Work Task screen to Work Order. Below is the settings i have configured in Object Connection Transformations but no luck.

In IFS Cloud 24R2, I have come across this requirement and want to know if anyone has faced this before : In a structure, the Parent has a meter and all child objects also have a meter. e.g : Parent object - Car Child Object 1 - Engine Child Object 2 - Suspension When a New reading is recorded on the Parent Object meter, the independent child object meters should also inherit the same value. e.g : If the new reading value on the parent is 103, then the new reading value on the child objects should be 103 Not sure if there is a smart way to do this or whether it requires a configuration.

A customer using Work Order/Work Task in Cloud (version 24.2.3) is experiencing an issue when creating a service request. After filling out the required information, they are unable to proceed to the next step or finish the process using the “Next” or “Finish” buttons—both buttons (located at the bottom) just continue to load without progressing. I suspect this might be related to missing user permissions. Could anyone advise what specific permission(s) might be required for this customer user? Upper part of the screen Bottom part of the screen Thank you Raghav

Hi All. has anyone seen this error? Texto Erro: ORA-21780: Maximum number of object durations exceeded.ORA-06512: em "IFSPET.GENERAL_SYS", line 189ORA-06512: em "IFSPET.GENERAL_SYS", line 76ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 9541ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 2993ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 3004ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1581ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1585ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1878ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1884ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 4127ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 4230ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 6075ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 6075ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 6131ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 8638ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_A

Dear All, During implementation for our client on IFS Cloud 24R2 we have observed following in MWo. Is there any setting that can control below scenario of restricting the work assignment before setting as completed in MWo. The technician if changes the date/time in the past. Say current time is 11AM IST and technician is working in this time zone. If he changes the time on mobile from automatic to manual and changes time to 8AM. The following is effect in the application. Say allocation time is 11AM to 12PM for 1 hour, if technician changes time and completes assignment. Then application will capture work assignment start and finish as 8AM and 9AM respectively against the allocation time of 11AM to 12 PM. Is there any setting to restrict this from MWo which validates the time between allocate time and start/finish time ? Thanks for your help and replies in advance. Regards, Srinivas

Hi Experts, I have encountered an inconsistency with the cost per hour calculation in the Costs tab. A resource group has been set up with a general cost of 50. The related Maint organization is having a cost rate. A Work Task (WT) was created and connected to this resource group. The task was then assigned to a user, time was reported, and the work was completed. However, we noticed that the Costs tab displays a different hourly rate than the expected value of 50. The Resource and Planning tabs reflect the correct hourly cost of 50 for the resource. Further testing was done by executing another WT using the same resource, but the Costs tab again showed a different cost per hour. How is the per unit cost in the Costs tab being calculated? What could cause this discrepancy? What steps can be taken to ensure the actual cost per hour (50) is correctly reflected in the Costs tab? Are there any configurations or adjustments needed in Time Types or other related settings? I would appreciate

HAs anyone used the Machine Learning capability in IFS Cloud or can point me to more information about it? I’m interested in how it can be used to manage PM Actions for automated Work Order generation and Work Order management and scheduling. Thank you!

Hi All, We are using IFS Cloud 24R2 and MWo app based on this version. When Downtime Enablement Per Work Type Category is enabled then it works fine in IFS Cloud. How about assignments that are executed from MWo, as there seems no functionality in MWo where the downtime is asked for mobile used before closing assignment. The mobile user completes the work assignment and work task moves to Work Done status without asking for downtime registration. Please correct me if there is any setting or configuration that need to be done for Mobile app to use the downtime feature ? Thanks for your responses and help in advance. Regards, Srinivas

Dear all, We were exploring the IFSAPP10 online documentation and we found the RCM ANalysis module, which has the Receive/Prepare/Execute the RCM Analysis.I have some questions about this functionality.1. Is this available for IFS App10?2. how do I use it, can someone share any support document? Is there any image as example? Because in the online documentation has some generic support documentation and I couldn’t understand how it really works.

Are there release notes for 25R1 available?

What is the idea behind the possibility to set up object type structures (object type In object type). How can I use this structure in equipment object structures?

The description of the relevant part from the Part screen is inherited as the description of the Serial Object when a Serial Object is created (Service > Equipment > Serial Object > Serial Object). Once the object is created, the description can be changed in the Part and Serial Object screens. If the description of the Part screen is changed for a Part then the Description(s) of the corresponding Serial Object(s) is/are changed accordingly. But not the other way round. The Description of the Serial Object can be changed. Lets say we amend a Serial Object with a different description and then for some reason we decided to change the description of the relevant part in the Part screen. Once the description is changed, the description of the Serial Objects (all connected to the specific part) will be overwritten. Therefore it feels like there is a gap in this function. Create a Serial Object with different Description Then update the description in the Part screen Notice that the descrip

IFS Cloud Environment I am trying to assign multiple Resource Groups to a Work Task On the Work Task>Resources tab, I create a new Demand line and provide a Resource Group and a Planned Quantity of 2. Once the Work Task is Released, it shows up in the Unassigned section of the Maintenance Engineer screen for all Resources in the Resource Group. When someone Accepts the Task, the Work Task no longer appears in the Unassigned section of the Maintenance Engineer screen any other Resources in the Resource Group. I then tried to add another Demand line on the same Work Task. ​​​​ The new Unassigned Task shows up in the Unassigned section of the Resources. When the other Resource tries to Accept the Work Task, the following error occurs Same error occurs if selecting Start Work How do I allow multiple Resources to access the Work Task on the Maintenace Engineer screen so they can view the Work Task as well as Report their own time?

Hei, Can you please make it possible to rename regardless of ownership (Company Owned is supported today) but for us it would be a MASSIVE help if we could be able to rename assets with ownership Company Rental Asset / Customer Owned as well. We are renaming our tools on a daily basis (Ownership Company Rental Asset / Customer Owned), and have approx. 4000-5000 renames yearly, so to have this as a core functionality would be a massive help. Please make this possible.

Hi Experts. In App10, we are able to change the tax code in customer order lines that are originated from Service. Then if we check the same in latest Could 24R2 this cannot be done with the following error. We use 2 different tax codes for the same sales part and it is dependent on whether the order type is NO CO or SEO CO Then how the Tax code can be changed under the current constraints as we need to identify how it can be changed otherwise. This Tax code is not available both in the “Invoice Preview” screen and at the “Work Task” level as well, further compounding the issue. This is a significant limitation in the cloud as it worked well in App10, and it introduces additional complexity into the process and severely impacts efficiency. Thanks, Kasun

Hello, Maybe somebody could help to make clear such situation: We have two supplier agreements 1 and 2 for one supplier for the same purchase part. Supplier agreement 1 is created earlier than supplier agreement 2 (according to creation date). In the work order requisition line we provided the agreement 1 that is created earlier, because there are still enough money for buying that purchase part from that earlier created agreement. In agreement 2 is not enough money. When we try to create purchase order from that purchase requisition line, system provides error message, that maximum amount of agreement 2 has been exceeded for current period. Do we understand right, that when supplier agreement periods for the same purchase part overlaps, system automatically searches for the supplier agreement that is newer (created later)? Thanks you beforehand!

Hi, We’re on Cloud 23R2. I’ve noticed that when issuing parts directly using “direct issue” on the tech portal, the parts aren’t registered under the Material tab in the work task, but only registered as costs. This might be confusing as everyone looks at the Materials area on the work task to see what parts were issued, where the direct issued parts now don’t appear. What was the reasoning behind it? Is that a bug?

In IFS Cloud 23R2, I created a fixed asset and posted an acquisition value using the Acquisition Value Adjustment per Book screen. The transaction posted successfully, a voucher was created, and the accounting period is open. The asset has a depreciation method assigned with start year and period entered. When I attempt to run a depreciation proposal for this asset and period, I receive the error: “Not possible to post an empty depreciation proposal” I need help identifying what is preventing the system from calculating depreciation.