Assets (Asset Management)

One of our customers is having issues with Maintenance Plan Generation for a Condition Based PM Action.  We are on IFS App 10, Update 11This is how the Object and PM Action are Setup.Serial Object with a Mileage Parameter Test Point (Value Type - Accumulated, Meter ID Required-Not Used) I created a PM Action with the following ConditionStart Value – 1500Interval – 1000Performed Value Based – No After setting the PM Action to Active, I added a New Reading Value of 1500 to the Measurements for Object Screen and then ran the Condition Generation to generate the Work Order.I processed and Finished the Work Order and started adding new measurements to the Measurements for Object Screen (1750, 2000, 2500). I ran Condition Generation to generate the next Work Order, which it did.   I processed and Finished the Work Order. I started adding new measurements (2750, 3000, 3250, 3500) and ran the Condition Generation.  No new Work Order was created.  I checked the background job and it executed an

The time registration is missing resource  id, - and if the transaction has already been transfered, we are not able to correct them… and they also seem to block closing of the reporting period in Finance. Do you have that problem as well ?  Regards, Heidi

hi, I have an other question about EDMin Projet definition Media tab does not appear, and Contract change Order tab and Risks tab. appear in attachment section. which parameter need is used  to make tab in atttechment section  to appear or desappear ? Regards

The IFS10 version generates additional transactions if the M50 is related to Work Task.The client would like to turn it off, is it possible?The first transaction is related to WOISS , others two transacitons are generated automatically from Work Task. Is there option to turn off this logic ?

In IEE IFS Apps 10 UPD 14  A Key Maintenance user is receiving this error message after creating a new PM Revision (in Preliminary status), adding a couple of Work Task Templates, saving then trying to Activate the PM Revision.  I do not get that error when I try to duplicate it (I have ‘everything’ access as I am in IT). I can’t imagine what could be different in his permissions or user profile that could cause such as error. you can see that the task temp status for all three says Active.Any ideas? 

Hello, I want to set up some Serial Objects in our Equipment Hierarchy which may be operated, removed, repaired, and re-installed under different Functional Objects. A simple example is a Diesel Particulate filter, which we remove from the machine for cleaning every 1000 hours, place in the warehouse, then re-install on another machine at some later time. The DP filter is scrapped once it has reached 12,500 hours, so it is important we are able to track the operating hours no matter where the filter has been installed.Is there a way that the Serial Object can accumulate the engine hours recorded on the parent Functional Object for the duration which it is installed on this Object? I have not been able to find a way to do this without a great amount of tedium. Hopefully this makes sense, and any help is appreciated! Thanks

Dear all,is it possible to predefine the zoom factor for GIS and Map Positions?We would like to pre define a closer zoom than Global or Country.Where is that to be pre-defined? Thanks in advance.DADUDE

Is it Mandatory to connected an object to a work order. can we process the work order without entering an object?

Dear all, what will be implemented with the following button View in Map: If selected an error message pops up that it is not implemented yet. T&RDADUDE

Hi everyone,I hope you can help me out with a little issue. The configuration:Display Contract = TrueMCH_Code = Trueand more. Then an object got connected to the GIS object via GIS Connections.While that is done we expect the information to be shown in the GIS map. However the GIS map shows no Object information. What could cause the issue with not showing the data? I checked the setup against the LKP TST 21R2 environment and it is the same, but there it is working and showing the information.Thanks in advance 😊.

Dear community,is it really standard, that the status of a completed Work Assignment doesn’t change the Work Task status to “Work Done” anymore? I see that behaviour on the 21R2 ifscloudr2bnt-lkp.rnd.ifsdevworld.com environment.From an organicational point of view, that is not good, since I would check for Work Tasks in state “Work Done” to proceed in the process. Or do we expect the backoffice to check on Work Assignments in IFS Cloud 21R2? T&RDADUDE

If working with PM structure, there will be some strange issues.In this test scenario I have two PM actions with same Event but with different Interval.The PM action 'x' should be generated all the time when trigger the ‘Event generation’ job.PM action 'y' should be included in the structure every third time the ‘Event generation’ job are triggered.But when trying to connect PM action 'x' and 'y' together the PM action 'y' will be updated with the same interval that exits on PM action 'x'.- Yes, the warning message will tell me that (see screen shot 5 in attached document)Attached document include test scenarios from our customer build place and can also be recreated in customer use place environment.I don’t think that is okay, because we want them to be connected to each other in structure every third time, not every time.I hope I can attached a document after this is saved. where I have a step by step instruction. 

HIIf we have sold a manufactured part with a large serialized structure, but didn’t create the Serial Objects as part of the process (“Create SM Object” not set on CO line) – what is then the easiest way to create the full serial object structure for that part afterwards?I know objects can be created manually using “Serial Object” window or using the “Make Maintenance Aware” window, but both creates only one object at a time and not the underlying structure.BR Kristian

Hi communityI would like to know the workflow status or at least the constraints between.workorder status - worktask status - workassignment status→ is there any drawing somewhere ?all this status are describes separately Regards

When Apps 10 came out there was a disconnect from purchasing in Work Order for non-inventory parts. Case G1981255 was filed at the time. It seems that this is still a problem. The Non-Inventory purchase that is extremely common in Service Work Orders for subcontracting is still not hitting WIP or COGS. I see that it hits M93 and then TP3 it never converts. Is there a plan to fix this? We also lost the ability to capture the cost at receipt which is also a huge problem in the Service industry, as we need to bill the customer as quickly as possible and not have to wait until the invoice is put through.

Hello - We are on IFS10 UPD13.  We are receiving the below error message when trying to move a serial object to a different belongs to object ID.  Is there a restriction where a serial object can not be moved if it is being used?  The error does seem to be misleading.  We have closed all work orders, work tasks and PM actions and are still unable to move the serial object.  Has anyone else come across this issue?Thanks   

Hi everyone, in Apps10 EE I'd like to know if it's possible to cancel a WO even if a PO linked to it has already been received in inventory and closed. I'd add that I've tried to unreserve all in inventory but nothing better. Now I have no reserved parts for this WO, a closed PO but when I try to cancel it, the system pops up an error message telling that I cannot cancel a work task becasue a PO exists on it. However, this last one is closed... Does it mean that we're not allowed to cancel a WO after receiving parts from a PO on it?Thanks

Hi All,When we have a location that is connected to the customer address it must be a visit address for service to use the address on work orders. When we create a new service request using this functional object that has that location ID. Service request starts off with no address on it. If the party type ‘location’ is connected, address will be fetched correctly. This makes using the customer address connection completely useless on creating service requests. Does anyone know the reason behind this behavior?  Thanks & Best Regards,Nipun

We want to give commission to our customer depend on yearly sales. Is it possible by using "commission windows"? how can we handle commission receiver & where we get invoice on this commission in system ? 

Why are my zero dollar time transactions not transferring on work tasks. 

Community, Wondering how IFS calculate the Warranty. for example, a purchased product, we received into stock on Jan.1, 2021, it come with 3 years warranty from supplier. it sits in inventory for 3 month, and we delivered to customer on Apr.1, 2021. We also guarantee customer 3 year warranty.now comes the question, when the product delivered to customer, IFS created the object, how IFS calculate the warranty  for this object that delivered to customer, is it 3 years or (3 year -  3 month)? my best guess is 3 years, counting from the date we delivered to the customer.Kindly advise. Thank you.

We are currently on APP8 moving to APP 10. I have found how to apply a warranty to a serial object with a original sale but cannot find how to add an extended warranty when purchased after the original sale. Can you help? Also will this work the same in APP 8 & APP 10 enterprise

We are currently on APP 8 moving to APP 10 enterprise. I have found how to add a warranty on an original sale but cannot find how to set up an extended warranty when the customer purchases this after the original sale. Can anyone help me?

Hello all,is it wise to configure IFS Cloud GIS Connections with Map Positions? Somehow I can’t make the connection between a GIS Object and a Map Position in the GIS Connections page.  As I understand the solution Map Positions are a different data set than GIS Connections or am I mistaken? Background is the administration of data in IFS Cloud, where Assets get a Map Position and now a GIS Connection to use the GIS functionality, as I understand the solution at the moment. Please advice or explain the possibility background for Map Positions to GIS Connections. T&RDADUDE

Does the Labor cost calculation based on employee’s individual rate is applicable for maintenance work order time reporting.?