Upgrades & Updates

Hello Everyone,We recently upgraded our environment from IFS Cloud 23.2.9 to 25R1 (25.1.3). After the upgrade, we are facing issues with Demand Planning server jobs.Error observed in logs: ORA-00904: "INVENTORY_PART_API"."GET_PART_STATUS": invalid identifier IN SELECT PART_NO, CONTRACT, SUBSTR(PART_NO,1,4), ifsapp.COMMODITY_GROUP_API.Get_Description(SUBSTR(PART_NO,1,4)), ifsapp.INVENTORY_PART_CHAR_API.Get_Attr_Value(CONTRACT, PART_NO,'TYPE'), ifsapp.INVENTORY_PART_CHAR_API.Get_Attr_Value(CONTRACT, PART_NO,'TYPE'), ifsapp.INVENTORY_PART_API.Get_Part_status(CONTRACT, PART_NO), ifsapp.Inventory_Part_Status_Par_Api.Get_Description(inventory_part_api.Get_Part_Status(CONTRACT, PART_NO)) FROM ifsapp.INVENTORY_PART WHERE CONTRACT = :1 Symptoms The Demand Planning server is up and running, but some jobs fail with the above error. When we run the same SQL query directly in the database, it executes without error. The error only occurs when the Demand Planning server executes the job. Questio

The document said there would be details on required code changes provided on the 4th.  I can’t find them.. ? 

Hi All,I was working with lobby navigation from the past month and noticed that when we navigate to a screen that has that tree level structure for example: “Project Monitoring”, Resource Management > Resource > “Resource Details” etc. after navigating to the screen I can't populate the tree view and it's just showing the data without the tree view expansion option. Just want to confirm whether it is IFS limitation or there is some way, but I am missing it! Best Regards,Vishal J

How are companies performing any releases with IFs?

During the installation of the IFS ingress in 25R1 release update the following error was encounteredError: Kubernetes cluster unreachable: Get "https://xxx-xxx.nn35x032ja3upffgyg4pykxrbb.zx.internal.cloudapp.net:16443/version": dial tcp: lookup xxx-xxx-mw01.nn35x032ja3upffgyg4pykxrbb.zx.internal.cloudapp.net: no such hostThe hostname xxx-xxx-mw01.nn35x032ja3upffgyg4pykxrbb.zx.internal.cloudapp.net could not be resolved to an IP address from the management server causing network communication failure with the Kubernetes API server. Resolution Steps:Run the following powershell command on the management server to test connectivity:Test-NetConnection -ComputerName xxx-xxx-mw01.nn35x032ja3upffgyg4pykxrbb.zx.internal.cloudapp.net -Port 16443If this test fails log in to the MW server runnslookup XXX-XXX-mw01.nn35x032ja3upffgyg4pykxrbb.zx.internal.cloudapp.netNote the IP address returned and add Host Entry on Management ServerRe-test connectivity using Test-NetConnection. If it resolves with

A customer are currently using SSO with Multi-Factor Authentication, and when IFS Support needs to assist with debugging in their environment, dedicated accounts must be created. This process is taking significant time, causing delays and frustration. The project is now in a critical phase, and any delays in addressing support cases could jeopardize the planned Go Live.Could you please advise how Unified Support typically handles this situation with other SSO customers, and if there are alternative secure approaches we can propose?  

HelloI meet an issue when trying to publish new custom field in LU OutgoingInvoice next to the other published already. But, unfortunately i got an error PLS-0020: identifier … must be declared. I assumed something got wrong with the whole LU Custom Fields, then i unpublish the only existing.Unfortunately, when trying to publish the newly created i’m getting above error, but when trying to publish the one which was published, i’m getting:   There is no issue to deploy/publish custom fields in other LUs.I assume -942 is an ORA 00942 table or view doesn’t exist error, then when look into body of the CUSTOM_OBJ_SYS.Grant_Privileged_Users__ procedure the only suspicious thing is reading from system view dba_users.What could be a reason behind these issues? Best regards,Wiktor     

Hello,We did a service update of IFS and after rebase of the pages some pages have no longer a in-place field edit mode and you need to press pencil to edit the fields.Is this a setting in the page designer that we can change?Before rebaseAfter rebaseAfter press pencil  

Hi, Is there any knows bugs reported for 25R1 IFs Cloud that is good for us to keep an eye on? We will be upgrading in Sep-Oct from 24R2.Kindly Marie

ifs-odata pod status pending    checked the pod describe PS C:\ifsroot\deliveries\23R1\InstallationFiles\ifsinstaller> kubectl describe pod ifsapp-odata-74c7754c5f-nfr9t -n prdName:                 ifsapp-odata-74c7754c5f-nfr9tNamespace:            prdPriority:             19000000Priority Class Name:  ifs-global-defaultService Account:      ifs-service-accountNode:                 <none>Labels:               app=ifsapp-odata                      customercode=sng                      do-auth=true                      env-crystal=true                      env-database=true                      env-demand=true                      environmenttype=prd                      internetaccess=true                      linkerd.io/control-plane-ns=ifs-ingress                      linkerd.io/proxy-deployment=ifsapp-odata                      linkerd.io/workload-ns=prd                      pod-template-hash=74c7754c5f                      tier=backend                      version=23.1.0.20

Hello Experts ;  This is regarding creating the Middle Tier setup for IFS Cloud environment in a Remote customer Upgrade. - When running the command .\main.ps1 -resource 'KUBERNETES' to install IFS Cloud Middle Tier, getting the error as;  New-SFTPSession : Channel was closed.At E:\UPGRADE\ifsroot\utils\common.psm1:48 char:24+ ... OBAL:sftp = New-SFTPSession -ComputerName $NodeName -Credential $cred ...+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~+ CategoryInfo : InvalidOperation: (Renci.SshNet.SftpClient:SftpClient) [New-SFTPSession], SshException+ FullyQualifiedErrorId : SSH.NewSftpSessionException Occurred While Opening Connection with the Linux Box. These commands executed successfully. .\main.ps1 -resource 'INIT' .\main.ps1 -resource 'KEY' Error occurs when running : .\main.ps1 -resource 'KUBERNETES'  command. - All these servers are remote customer servers Could you please support to solve this issue. BR!/Dilshan

Hello, Since we went live with IFS, we’ve used pick lists to create shipments for our customer orders. From time to time, we need to manually create a pick list using the Create Pick Lists for Customer Orders page (or the Quick Order Flow Handling page). In the past (most recently in 23r1), this generated a pick list which triggered the creation of a shipment since all of our customer order lines are set up to create shipments at the time of pick list creation. It’s also important to note that the pick list was created with a consolidated order number versus a regular order number when following this process.Now, we get a non-consolidated order number on the pick list, and no shipment is created. All of the shipment type settings that are common between 23r1 and 24r1 are the same and the order lines are saved with the At Pick List Creation shipment creation method. Has something changed? I know there are new Shipment Consolidation parameters (versus Shipment Line Consolidation paramete

I would like to request Update 29 (UPD 29) for IFS Applications. I have noticed that the 'Request a Software Update' option is no longer available in Select a Service. Could you please provide information on any changes to the update request process? Any guidance on how to proceed would be greatly appreciated.

Hi, How can access latest IFS 10 update version news? I want check news. Thanks.

Hello,I am looking for API documentation for IFS Application 10 (UPD 22). Is there a link for that?Also, does IFS 10 UPD 22 support bulk and batch upload for fx rates using API?Product Version: UPD22Business Impact: (FX) rates are a critical component in financial applications, especially for organizations operating across multiple currencies. Accurate and timely FX data ensures proper valuation, reporting, and compliance with financial standards. The purpose of requesting API documentation from IFS is to enable seamless, automated integration of FX rates into the financial modules of the ERP system. This supports real-time updates, reduces manual intervention, and ensures data consistency across financial reports and transactions.

What is the minimum Update (UPD) level required in IFS Applications 10 to be eligible for the 25R1 upgrade?Is there any IFS documentation (external) reference for it?

I found a couple posts asking about Hyper V support.  It appears IFS has abandoned the idea of supporting it, but I’ve been unable to find definitive information on it for recent versions.  Specifically, we are running Cloud 23R2.  Does anyone know if IFS supports a remote deployment in Hyper V for this release and future releases?

Hello,OData pods are frequently going down in both the Production and lower environments with following error:================================================================================  com.ibm.ws.rsadapter.impl.WSManagedConnectionFactoryImpl$7.run(WSManagedConnectionFactoryImpl.java:1017)\n\t at java.base@11.0.19\/java.security.AccessController.doPrivileged(Native Method)\n\t at java.base@11.0.19\/java.security.AccessController.doPrivilegedWithCombiner(Unknown Source)\n\t at com.ibm.ws.rsadapter.impl.WSManagedConnectionFactoryImpl.getConnectionUsingDS(WSManagedConnectionFactoryImpl.java:1017)\n\t at com.ibm.ws.rsadapter.impl.WSManagedConnectionFactoryImpl.getConnection(WSManagedConnectionFactoryImpl.java:846)\n\t at com.ibm.ws.rsadapter.impl.WSManagedConnectionFactoryImpl.createManagedConnection(WSManagedConnectionFactoryImpl.java:696)\n\t at com.ibm.ejs.j2c.FreePool.createManagedConnectionWithMCWrapper(FreePool.java:1373)\n\t at com.ibm.ejs.j2c.FreePool.createOrWaitForConnectio

Hi Team,We have configured High Availability setup in IFS Cloud 24R2SU2. and followed IFS Technical Documentation.all three nodes showing status is ready. But while testing High Availability its not working as expected.Please find the below scenarios.Scenario 1:We have shut down the Node3 and status changed to NotReady.After shut down the node3, Application is up and running without any issues. Scenario 2:We have shut down the Node2 along with Node3.Now, we are unable to login Application and could not able to check pods status and node status alsogetting below errorGet "https://node1 ip:16443/api/v1/pods?limit-500": read tcp management ip:54992->node1 ip:16443: wsarecv: An existing connection was forcibly closed by the remote host. - error from a previous attempt: unexpected EOFUnable to login cloud application.Scenario 3:Then we have started node2 and node3 and checked the nodes status, all nodes are ready and able to login application.Scenario 4:We have shut down the node1 and tr

How can I download the installation package of APP10 UPD28?

Hi all,I am starting to test a new release 24R1.I can’t find an option Enable log window in debug menu.Is it removed from application?BR.

Where can I download the latest iFS app 10 upd installation package?

Hello,After migration from 21R2 to 23R1, following issue encountered :Solution Manager\Configuration\Page Configurations→ exists some rows with Baseline status = Rebate RMB on row : “Open Designer”→ error message “Client error : Sorry, there was an unexpected application error.”Error stack:Reducer action failed (METADATA_SET_DATA)TypeError: Cannot read properties of undefined (reading 'content')    at https://.../main/ifsapplications/web/main…    at Array.forEach (<anonymous>)Same message when trying to access Page Designer from related window.Page configuration done in 21R2 (before migration) : screen = PurchaseRequisitionModified elements = Lists Requisition Line Nopart List Requisition Line Part ListModification done in each List Content :added some custom fields some (standard) fields setted to “Required”Is this a bug ?Is there a way to remove this error ?Thanks  best regards     Jean-Luc            

HelloI want to add custom column for the window, which comes as pop -up window is there any methods for that .The window i want to add column is in the picture below.  

As the title alludes to, can you use the “Recreate Buildhome” function and download a full buildhome of the latest version, to upgrade an existing deployment?The purpose of this would be to condense all the changes i.e. Service Updates taken. For example, if I have an environment that is a few versions behind our build place, I would need to do 24R2 → SU3 → SU5 → SU6 → 25R1. Whereas instead of doing all of the deliveries in order, I could just use the 25R1 recreated buildhome to capture all of those deliveries in one installation/upgrade. I have been advised that considering the buildhome just packages all the changes in your deliveries and includes the first time installation media, it’s absolutely fine to do, but I wanted to confirm.Kind Regards,Damon