Upgrades & Updates

Hi Team,We have configured High Availability setup in IFS Cloud 24R2SU2. and followed IFS Technical Documentation.all three nodes showing status is ready. But while testing High Availability its not working as expected.Please find the below scenarios.Scenario 1:We have shut down the Node3 and status changed to NotReady.After shut down the node3, Application is up and running without any issues. Scenario 2:We have shut down the Node2 along with Node3.Now, we are unable to login Application and could not able to check pods status and node status alsogetting below errorGet "https://node1 ip:16443/api/v1/pods?limit-500": read tcp management ip:54992->node1 ip:16443: wsarecv: An existing connection was forcibly closed by the remote host. - error from a previous attempt: unexpected EOFUnable to login cloud application.Scenario 3:Then we have started node2 and node3 and checked the nodes status, all nodes are ready and able to login application.Scenario 4:We have shut down the node1 and tr

How can I download the installation package of APP10 UPD28?

Hi all,I am starting to test a new release 24R1.I can’t find an option Enable log window in debug menu.Is it removed from application?BR.

Where can I download the latest iFS app 10 upd installation package?

Hello,After migration from 21R2 to 23R1, following issue encountered :Solution Manager\Configuration\Page Configurations→ exists some rows with Baseline status = Rebate RMB on row : “Open Designer”→ error message “Client error : Sorry, there was an unexpected application error.”Error stack:Reducer action failed (METADATA_SET_DATA)TypeError: Cannot read properties of undefined (reading 'content')    at https://.../main/ifsapplications/web/main…    at Array.forEach (<anonymous>)Same message when trying to access Page Designer from related window.Page configuration done in 21R2 (before migration) : screen = PurchaseRequisitionModified elements = Lists Requisition Line Nopart List Requisition Line Part ListModification done in each List Content :added some custom fields some (standard) fields setted to “Required”Is this a bug ?Is there a way to remove this error ?Thanks  best regards     Jean-Luc            

HelloI want to add custom column for the window, which comes as pop -up window is there any methods for that .The window i want to add column is in the picture below.  

As the title alludes to, can you use the “Recreate Buildhome” function and download a full buildhome of the latest version, to upgrade an existing deployment?The purpose of this would be to condense all the changes i.e. Service Updates taken. For example, if I have an environment that is a few versions behind our build place, I would need to do 24R2 → SU3 → SU5 → SU6 → 25R1. Whereas instead of doing all of the deliveries in order, I could just use the 25R1 recreated buildhome to capture all of those deliveries in one installation/upgrade. I have been advised that considering the buildhome just packages all the changes in your deliveries and includes the first time installation media, it’s absolutely fine to do, but I wanted to confirm.Kind Regards,Damon

Hi all , I want to replace the ‘Kendrion’ word with some other company name? in bellow image Please guide me with the steps how can i achive this? 

Hi,Microsoft exchange online will remove support for Basic authentication with Client Submission (SMTP AUTH) March 1st 2026. (Exchange Online to retire Basic auth for Client Submission (SMTP AUTH) | Microsoft Community Hub)IFS says OAuth2 support for IFS Mail connector will be included from IFS App 10 UPD 19, but is not available for Mail Sender in IFS EE!Br,

Just curious, what will happen if you don’t specify global.replicas parameter in “ifscloud-values.yaml”?  thanks 

Hello IFS Community,My team is looking to gather insights and best practices regarding Release Updates (RUs), specifically how other customers manage them. We're particularly interested in your approaches and strategies for handling bugs that are not identified or picked up by the Update Analyzer tool.We're in the process of refining our internal "how-to" guide for the RU process, and your experiences would be incredibly valuable.Specifically, we're hoping to learn: How do you proactively identify potential issues or regressions in RUs that the Update Analyzer might miss? What processes or tools do you use to test for and manage bugs that aren't flagged by the Analyzer? Are there any specific "gotchas" or common pitfalls you've encountered with RUs and unexpected bugs? Do you have any recommended best practices for the overall RU process, especially concerning quality check and bug detection? Any insights, tips, or shared experiences would be greatly appreciated. Thank you in adv

Hello community.Currently I’m in the middle of uplifting some lobbies from APP10 to Cloud (24R2). For the older version of lobbies I do get the “convert to IFS Cloud” option. For some lobbies it works fine but of some it doesn’t. Does anyone has knowledge on this option, such as it’s limitations and it’s capabilities?Thanks in advance. 🙂

Hello community.Currently I’m in the middle of uplifting some lobbies from APP10 to Cloud (24R2). For the older version of lobbies I do get the “convert to IFS Cloud” option. For some lobbies it works fine but of some it doesn’t. Does anyone has knowledge on this option, such as it’s limitations and it’s capabilities?Thanks in advance. 🙂

Hi, I have a question about system updates, how exactly do I read the version and where can I check when it will be released?For example, RND has a fix coming in this release: 25.2E.0 - 25R2 EA. What is the information marked in bold in this case?I would be grateful for a hint :)

Hi Everyone, I wanted to check if its possible to run two release builds at the same time within the same build place, or if I would need to use multiple Build Places to achieve parallel builds. Thank you in advance  

I'm currently facing an error message while trying to install INGRESS: 'Error: Kubernetes cluster unreachable: Get "https://153.113.208.253:16443/version": context deadline exceeded'. I would greatly appreciate your assistance in resolving this issue "ifscloud" has been added to your repositoriesHang tight while we grab the latest from your chart repositories......Successfully got an update from the "ifscloud" chart repositoryUpdate Complete. ⎈Happy Helming!⎈2024-04-29 04:46:03.41   RSEXIFS-91 IfsIngress downloaded successfully2024-04-29 04:46:03.41   RSEXIFS-91 Stop Download-IfsIngress2024-04-29 04:46:03.41   RSEXIFS-91 Start ImagePullSecret-IfsIngress2024-04-29 04:46:03.41   RSEXIFS-91 Creating ImagePullSecret ifs-ingress namespace......."ifscloud" has been added to your repositoriesHang tight while we grab the latest from your chart repositories......Successfully got an update from the "ifscloud" chart repositoryUpdate Complete. ⎈Happy Helming!⎈Error: Kubernetes cluster unreachable:

Hi all, We plan to create a lobby for LTU Shop Floor user’s to control their own time registration. We are currently using the 24R2 SU1 release of IFS Cloud. Does anybody knows if granting a lobby page on the LTU permission set is allowed without breaking the licence and if future release of this permission won’t break and / or lock this functionality ? Thanks for your replies,

Hello, Do you know if there is a way to get the lines back around the columns at the line level in some screens? PROD before moving to 24R2:The fields have a light grey bar around them so you can easily see which column you are in. Columns have a boarder   With 24R2 it seems to be missingBoarder is missingThank you,Abby

Hi there,we are facing a big problem regarding the upgrade of IFS cloud from 21R2 to 22R1:The error is:PS C:\GIT\customer-solution> git checkout --theirs *No solution in Documentation: I will remove the Problematic files with git rm *fileName*:git rm fltpln/test/fltpln/database/FltAircraftTemp.plsvtgit rm fltpln/test/fltpln/database/FltAircraftWi.plsvtgit rm fltpln/test/fltpln/database/FltTrackStg.plsvtgit rm fltpln/test/fltpln/database/FltTrackWi.plsvtgit rm fndmig/test/fndmig/database/ExecuteJobHandling.plsvtgit rm inttst/test/inttst/5.28.10.3/EnterParameter/util/EnterParameter.mkdgit rm inttst/test/inttst/5.28.10.3/EnterTestPoint/util/EnterTestPoint.mkdgit rm inttst/test/inttst/5.28.10.4/DefineSafeAccess/util/DefineSafeAccess.mkdgit rm inttst/test/inttst/5.28.10.4/SpreadSafeAccess/util/SpreadSafeAccess.mkdgit rm inttst/test/inttst/5.28.10.7/ConnectCustomerToObject/util/ConnectCustomerToObject.mkdgit rm inttst/test/inttst/5.28.9.3/ChangeOperationalStatus/util/ChangeOperationalStat

Dear allAs the IFS system administrator, I am reaching out to seek clarification regarding the possibility and requirements for upgrading our Oracle Database from version 19.10 to 19.27. Please provide guidance on the following points:1. Is a Seamless Upgrade from 19.10 to 19.27 Supported?We would like to confirm if it is possible to perform an in-place (seamless) upgrade of the Oracle Database from version 19.10 to 19.27 without causing disruptions to the IFS Applications environment, assuming both versions are within the certified Oracle 19c release family. According to IFS documentation, the latest available release update within the supported Oracle Database versions is generally recommended and supported, provided that the upgrade stays within the certified release family and follows IFS guidelines12.2. Are There Any Special Procedures or Documented Requirements?Please clarify if there are any special procedures, prerequisites, or documented requirements that must be followed for

Hello, Few days ago, we experienced a production down issue, which we've identified was caused by the internal ingress certificate expiry.However, when I checked around two months ago, the certificate was set to expire on 15th November 2025. Yet, today — 23rd May 2025 — it appears to have expired unexpectedly.There have been no recent deliveries or known changes to the production environment that could have influenced this.Could you please help clarify: What factors could cause a certificate to expire earlier than its visible expiry date? Is there any mechanism that might explain this? Are there any known issues or previous cases where the ingress controller or cert-manager mismanaged a certificate? Looking forward to your insights so we can avoid this in future.error we got:-PS D:\ifsremote\ifsroot> kubectl exec -it --namespace=ifs-ingress ((kubectl get pods -A) -match 'nginx-controller' -split '\s+')[1] -- /bin/bash -c "openssl x509 -in /etc/ingress-controller/ssl/default-fake

As upcoming iOS and Android OS upgrades are expected to be released soon, we need to ensure that all IFS-related mobile applications are fully tested and verified for compatibility with the new operating systems.(Specifically, Notify Me, Mwo Service Classic and Scan It.) We kindly request following points to be considered by IFS1. Conduct compatibility and functional testing of the above applications on the latest beta or preview versions of iOS and Android.2. Report any issues or required fixes that may impact app performance or user experience post-upgrade.3. Confirm if any additional steps or input are needed from the business before proceeding with the OS updates. Any suggestion and feedback from the community? thank you. 

Hi everyone,I'm currently facing an issue in the ifsapp9 environment where the IFS ConnectServer1 Windows service fails to stay running after a server reboot.When attempting to start the service manually via Windows Services, I receive the following message:---------------------------Services---------------------------The IFS ConnectServer1 IFSL (E:\IFS\IFSL) service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs.---------------------------OK   ---------------------------I reviewed the ifsconnect.log file and found the following entries:Successfully connected to application server URL https://xxx.xxx-xxx.com:62020  Connected to system 'IFSL'  {FILE_READER1} Is started  {SM_CPQ_FILE_READER1} Is started  MessageSender.logMessage(): Error = Message of type 'NONE_XML' created from 'SM_CPQ_FILE_READER1' doesn't match any routing rule  ConnectorFramework.sendToErrorDir(): Message is moved to error_files/  [Err

Hi All, We have started release update 24R2 SU06. During the implementation process we got a instruction from our client to deploy with SU07 as there will be a critical security update into the 24R2 SU07.So, can we apply SU07 before completing the release update process and test it altogether? Please guide us if this is feasible.  Thanks in advance.

Hello IFS Community, Does anyone in the Community have a solution for the current Avalara issue?  We are currently on Apps10 UPD22.   We have received UPD26 but are unable to deploy because the integration with Avalara is broke.   More details on the issue can be found in KB0083849.  The fix can be found in UPD28, however, with Global Extensions, UPD28 won’t be available until late Aug - Sept.   Thank you for your support.  Mark B.  KB0083849Avalara Integration Behavior and Compatibility in IFS Cloud and IFS Applications 10Article metadata. Revised by Pabasara Gunathilaka This article was updated•  8d ago8 days agoIntroductionSummaryThis article outlines the compatibility considerations and behavioral changes related to the Avalara integration in both IFS Cloud and IFS Applications 10. It specifically addresses the transition from SOAP to REST APIs in IFS Cloud, as well as the replacement of the deprecated Customer Usage Type with the Entity Use Code in both platforms.BackgroundAs part