Upgrades & Updates

Dear All,We are currently working on upgrading two IFS Managed Cloud customers, one running on IFS 9 and the second one on IFS 10, to the IFS Cloud version. As you are aware, the upgrade needs to be performed on an interim environment. Once the upgrade is completed, we have to return the database to IFS Managed Cloud so they can import it into the new production environment (IFS Cloud) in IFS Managed Cloud.What we have experienced is that exporting from the source database (either through RMAN level 0 backup or Oracle Data Pump export) takes nearly a day or more, making it difficult to plan the go-live cutover. Therefore, with this post, I would like to inquire if anyone else has encountered a similar situation and if there are any tips and tricks to reduce the export time from the source database (hosted at IFS Managed Cloud). Any information on this topic would be highly appreciated.  Kind RegardsAmila

Good day all,Currently, we are using IFS 9 and we create cases and then generator Work Orders to return products.1- We generate a WO2- We enter the part numbers and receive them in3- We then diagnose the product(s) and issue credit or no credit or ship back.4- We currently used tiered data to specify what the issue was with the product, Electrical, etc and have about 5 different tiers.Is there any functionality like this in IFS Cloud under the RMA area? I only see a section for notes.Thanks,Doug     

Could you please clarify whether installing a UPD in the IFAPP 10 application can cause permission sets to be removed from structures? We need to understand the potential impact of UPD installations on application permission configurations.Your prompt response would be greatly appreciated.

Hi,I need to understand if IFS Apps10 is ISO compliant and if IFS have any documentation that details this.I found the attached documentation regarding ISO certification but this only covers Cloud and I need to know if Apps10 is also ISO/BSI compliant.

We are currently running IFS Apps 10 Update 15 with TAS all on-premise.  These would take 1-2 hours to install.  In the past, we had been able to run the update deliveries ourselves without issue.I can’t say this for certain, but we believe since IFS went evergreen with UPD’s, we started having this problem during deployments.  Our deployments now take 6-8 hours, and fail with an error.  This errors appears to only impact TAS, otherwise after deployment is finished with errors IFS appears to function.  During the update, it sits at a screen trying to update the locked files.  During the update and after, we have checked for locked objects or blocking sessions and see nothing.Has anyone ever ran into this problem before?  We do NOT receive this when we deploy updates in our DEV environment.  Our DEV environment does not have TAS installed in it, so we thought unregistering TAS from our TEST environment and running the update would be a work around but unfortunatel

Hi, i have created a custom logic unit with different attributes, i have a requirement where i need to set one of the attributes to display data in a dropdown list, how do i go about it?This is my first time dealing with Custom attributes

We use lots of custom events that alert users of input issues.They work fine in IEE, but in Cloud not the full message is displayed.Example:MyErrorMessage_:= 'Not sellable tail parts: ' || catalog_no_;IFSAPP.Error_SYS.Record_General('', MyErrorMessage_);will display only the values in catalog_no

Our customer has done a vulnerability test on their IFS servers and it shows that the following patches are required:- Management Server - Install patch for Microsoft Windows Server 2019 17763 (Server)- DBMS Server - Install patch for Microsoft Windows Server 2022 20348 (Server)- DBMS Server - Update Oracle Database Server to a version newer than 35949090Can anyone please confirm if IFS Cloud 23R2 is compatible with these patches ?

Hello,Can anyone share the process of downloading Oracle Critical Patch Updates.-IFS10I am trying to download from citrix.lcs but its gving error “couldn't not start patch loader”can any one suggest pleaseRegardsPankaj

We have IFS App9 running on a Windows 2012 server but the business has decided that we need to upgrade the server to Win 2022 as 2012 is no longer suported.They want to build a new server and then MOVE IFS over to it.Is there a way to move the entire existing IFS build from one server to another?Not just the IFS_HOME but also the entire Middleware software as well?Thanks

I have a virtualized instance of IFS Apps 10 running under vmWare workstation on my laptop, fully updated to UPD18 and, as a time saver, wondered if there was a proven and safe way to “move” this copy of IFS_HOME (the middleware server folder structure) from one server to another? If anyone has any experience with this process, please share as I do not relish starting over on the new server. Regards,Bob 

We are currently in the process of merging UPD 10 to UPD 22 for our customer. While we have successfully completed the UPD extractor step and performed a delivery, we are encountering errors in the EXT files. We are presently working on the UPD analyzer merge.Can someone assist on how to proceed with resolving the EXT file errors? Enclosed are the error screenshot for your reference. 

I have updated my cloud environment to 23R2. On DBInstaller and MTinstaller, no errors were found. However, when I log into the application, I face the following error:  IFS Web Version: 23.1.0.20230508120848.0Date: 2023-12-22T17:48:46.870Z---------------------------------------------------------------------------<none>/<none> (server error)Metadata not found.Error details: N/ARequest Id: abec0d4f-1f1f-4fcc-8b05-bf24424ef393Url: https://xx.xxxx.bx.internal.cloudapp.net/main/ifsapplications/projection/v1/RemoteAssistanceHandling.svc/IsUserActive(FndUserId='IFSADMIN')---------------------------------------------------------------------------

We are working with a customer upgrading from Apps 10 to Cloud. I notice that in the report definitions the crystal rpt files are not assigned against the report definitions, other than manually uploading the files for each definition and report is there a quicker way of matching the rpt files with their definitions?

Could someone please confirm whether reconfiguration is no longer necessary for applying SSL renewal in the IFSAPP 10 environment? I came across the following steps indicating that we no longer need to perform reconfiguration; instead, we need to run the update_http_certificates:Change Certificates in IFS MWS

Hi  Team,My IFS partner has recommended the installation of IFS App 9 on a cloud server (Virtual Machine) and the resolution of issues on our current IFS App 9 system, which is presently operational on our on-premises server.I am seeking your expertise to determine the technical and legal feasibility of this proposal. Specifically, I would appreciate your insights on the following aspects: Technical Feasibility: The compatibility of IFS App 9 with cloud server infrastructure. Potential challenges and considerations in migrating from an on-premises server to a cloud-based environment. Requirements for ensuring a seamless transition and optimal performance. Legal Feasibility: Compliance with licensing agreements for IFS App 9 when transitioning to a cloud server. Any legal implications or restrictions that may arise from this migration.

Hi  Team,My IFS partner has recommended the installation of IFS App 9 on a cloud server (Virtual Machine) and the resolution of issues on our current IFS App 9 system, which is presently operational on our on-premises server.I am seeking your expertise to determine the technical and legal feasibility of this proposal. Specifically, I would appreciate your insights on the following aspects: Technical Feasibility: The compatibility of IFS App 9 with cloud server infrastructure. Potential challenges and considerations in migrating from an on-premises server to a cloud-based environment. Requirements for ensuring a seamless transition and optimal performance. Legal Feasibility: Compliance with licensing agreements for IFS App 9 when transitioning to a cloud server. Any legal implications or restrictions that may arise from this migration.

We are currently working on upgrading to 23.2.6 (remote deployment).  The middle tier server image files are no longer showing under “manage deployments” in the LE build place.  Our current application version 23.2.0 is running on OVA 2.0.1, but I’m pretty sure I saw that new SUs were running a newer middle tier version before we lost access to the dropdown list previously showing under manage deployments.  The bootstrap and binary downloads are still there, but the OVA dropdown seems to have been replaced by Oracle version package downloads.  Any idea where they went? 

Hi All,Anyone with experience in upgrading from IFS Apps 10 Aurena Permission sets to IFS Cloud permission sets?  Is it a full rework or can it be upgraded?I know if it is IFS EE to IFS Cloud then it is a complete redo, but guessing we can salvage a lot from Aurena permission sets to Cloud permission sets.Regards,Malik

Hi,I am just looking for the highlevel steps to be followed for a IFS Apps 10 to IFS Cloud upgrade ( remote hosting method)I need the steps including the initial server provisioning and how to use build-place, etc during the IFS cloud upgrade.

Hello, My topic stands in the context of a migration project from APPS7.5 to IFS Cloud 23r2.It seems that module "Support Center" that was part of the APPS7.5 solution no longer exists in IFS Cloud.What the replacement module in IFS Cloud ?Do the core upgrade scripts handle this module (at first from 7.5 to APPS10, at second from APPS10 to IFS Cloud) ? Thanks in advance for any answers.Best Regards.Hervé

Hi I am testing notification in IFS Cloud, I have created SO and I am simply changeing status of my SO. I do recive notifications in IFS Cloud, but I am do not recive any email. I have already check my email addres, to make sure it is right, and it is. Is there any other atribut to set or does anyone have a clue what I am missing? Thanks S Cloud, I have  

Hi,If i understand well, with a major release bookmarks will be deleted. Is there another way to keep or copy them than copying them one by one for each user profile (i don’t even know if this will works after the update)? Regards,Pierrick 

Hello, We have different buttons for different users on the banners at the top of our IFS screens with the same browser. Where can we harmonize it ? We have update our IFS cloud on the version 23r2. Regards

Hello, we have IFS UPD20 running on Windows Server 2016 and need to upgrade to Windows Server 2022. Is an in-place upgrade supported or is a clean install preferred. Obviously a lot more work to re-install everything. I asked this question through support and was directed to this community forum.