Upgrades & Updates

Hi there,we are facing a big problem regarding the upgrade of IFS cloud from 21R2 to 22R1:The error is:PS C:\GIT\customer-solution> git checkout --theirs *No solution in Documentation: I will remove the Problematic files with git rm *fileName*:git rm fltpln/test/fltpln/database/FltAircraftTemp.plsvtgit rm fltpln/test/fltpln/database/FltAircraftWi.plsvtgit rm fltpln/test/fltpln/database/FltTrackStg.plsvtgit rm fltpln/test/fltpln/database/FltTrackWi.plsvtgit rm fndmig/test/fndmig/database/ExecuteJobHandling.plsvtgit rm inttst/test/inttst/5.28.10.3/EnterParameter/util/EnterParameter.mkdgit rm inttst/test/inttst/5.28.10.3/EnterTestPoint/util/EnterTestPoint.mkdgit rm inttst/test/inttst/5.28.10.4/DefineSafeAccess/util/DefineSafeAccess.mkdgit rm inttst/test/inttst/5.28

Dear allAs the IFS system administrator, I am reaching out to seek clarification regarding the possibility and requirements for upgrading our Oracle Database from version 19.10 to 19.27. Please provide guidance on the following points:1. Is a Seamless Upgrade from 19.10 to 19.27 Supported?We would like to confirm if it is possible to perform an in-place (seamless) upgrade of the Oracle Database from version 19.10 to 19.27 without causing disruptions to the IFS Applications environment, assuming both versions are within the certified Oracle 19c release family. According to IFS documentation, the latest available release update within the supported Oracle Database versions is generally recommended and supported, provided that the upgrade stays within the certified release family and follows IFS guidelines1

Hello, Few days ago, we experienced a production down issue, which we've identified was caused by the internal ingress certificate expiry.However, when I checked around two months ago, the certificate was set to expire on 15th November 2025. Yet, today — 23rd May 2025 — it appears to have expired unexpectedly.There have been no recent deliveries or known changes to the production environment that could have influenced this.Could you please help clarify: What factors could cause a certificate to expire earlier than its visible expiry date? Is there any mechanism that might explain this? Are there any known issues or previous cases where the ingress controller or cert-manager mismanaged a certificate? Looking forward to your insights so we can avoid t

As upcoming iOS and Android OS upgrades are expected to be released soon, we need to ensure that all IFS-related mobile applications are fully tested and verified for compatibility with the new operating systems.(Specifically, Notify Me, Mwo Service Classic and Scan It.) We kindly request following points to be considered by IFS1. Conduct compatibility and functional testing of the above applications on the latest beta or preview versions of iOS and Android.2. Report any issues or required fixes that may impact app performance or user experience post-upgrade.3. Confirm if any additional steps or input are needed from the business before proceeding with the OS updates. Any suggestion and feedback from the community? thank you. 

Hi everyone,I'm currently facing an issue in the ifsapp9 environment where the IFS ConnectServer1 Windows service fails to stay running after a server reboot.When attempting to start the service manually via Windows Services, I receive the following message:---------------------------Services---------------------------The IFS ConnectServer1 IFSL (E:\IFS\IFSL) service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs.---------------------------OK   ---------------------------I reviewed the ifsconnect.log file and found the following entries:Successfully connected to application server URL https://xxx.xxx-xxx.com:62020  Connected to system 'IFSL'  {FILE_READER1} Is started  {SM_CPQ_FILE_READER1} Is started  MessageSender.logMessage(): Error = Message of type 'NONE_XML' created from 'SM_CPQ_FILE_READER

Hi All, We have started release update 24R2 SU06. During the implementation process we got a instruction from our client to deploy with SU07 as there will be a critical security update into the 24R2 SU07.So, can we apply SU07 before completing the release update process and test it altogether? Please guide us if this is feasible.  Thanks in advance.

Hello IFS Community, Does anyone in the Community have a solution for the current Avalara issue?  We are currently on Apps10 UPD22.   We have received UPD26 but are unable to deploy because the integration with Avalara is broke.   More details on the issue can be found in KB0083849.  The fix can be found in UPD28, however, with Global Extensions, UPD28 won’t be available until late Aug - Sept.   Thank you for your support.  Mark B.  KB0083849Avalara Integration Behavior and Compatibility in IFS Cloud and IFS Applications 10Article metadata. Revised by Pabasara Gunathilaka This article was updated•  8d ago8 days agoIntroductionSummaryThis article outlines the compatibility considerations and behavioral changes related to the Avalara integration in both IFS Cloud and IFS Applications 10. It specifically addresses the transition from

We are receiving this error message from our environments.  We have done a Dictionary Cache Refresh but a deployment has not been done for 4 days. Error stack:Bad metadata error:The group: CustomerOrderDeliveryGroup does not exist in dictionary! We do our own deployments and develop in the Cust Layer just as FYI.  Did Refreshing the Dictionary Cache do something from our last deployment that caused this issue or how do these groups relate to the Dictionary Thanks

Hello everyone,We've noticed some recent changes in the release communication format for the new 25 Release. Specifically: The posts no longer include a brief summary of the attached documents, which was very helpful in the past. The presentation format seems different and not as detailed or aligned with the previous structure. We are also missing the “IFS Cloud 25R1 - What's New in Cloud Platform and Tools” and “IFS Cloud 24R2 - What's New Summary” post, which were typically available. Additionally: There's no mention of the OAuth token timeout change to 3 minutes, which is important for integration purposes. If I'm not mistaken, 25R1 introduced the ability to cancel an already posted invoice, but I haven't found any official documentation on this feature yet

Hello,I have just consulted the following IFS file, linked to the 25R1 version :25R1 Fixes for Customer Reported Issues.xlsxI found that for one of my cases “CS0332557” the release note is as follows: The CustomerOrderInvHeadEntity.svc and CustomerOrderInvItemEntity.svc entity services were previously unable to expose certain attributes such as Customer Address Name and Debit Invoice ID due to limitations in the overtaken base views. To ensure full attribute availability, customers are now advised to use the projection service CustomerOrderInvoiceHandling.svc, which exposes the relevant data through the CustomerOrderInvHeadSet projection. As part of ongoing improvements, the usage of the CustomerOrderInvHeadEntity.svc entity service is planned to be phased out in future releases. Until now, IFS teams have always rec

In IFS cloud, 24R2 is it possible to update this “Price” in the request msg to use CustomsValue instead?

Hi All, Based on the below documentation from IFS if we implement customization during the Release update process we need to re done in the release update branch what was the IFS recommended approach for this? One of the suggestion I got from IFS  create the PR for for the changes(topic branches) in older version to release update branch. If any one from IFS did this approach practically please provide the pros and cons. ------------------------------------------------------------------------------------------------------------------------------------Important Things to Consider Before Applying a Release Update¶

Where can I find documentation of service updates for IFS Cloud from 23.2.7 to su 16?We run 23.2.6 today….

HiFrom management server we are giving Kubectl command giving this below error shown in screenshot.We are using IFS Cloud 23R2. Please provide suggestions.  

Hello Community, Our Business has run into an issue where we ended up with 2 Invalid Objects that can no longer be compiled, where IFS provides and Application Error.Impacted Objects are: FND_TRK_LU_DMO_Q_N - Rule SetFND_TRK_LU_DMO_Q_R - Rule Set when trying to compile we get this error here is the Detail of the error: Ifs.Fnd.FndSystemException: Explorer: An Unhandled Exception has occurred ---> Ifs.Fnd.FndSystemException: Unexpected error while calling server method CompileInvalidObjects/CompileInvalidObjects ---> Ifs.Fnd.FndServerFaultException: ORA-00940: invalid ALTER commandFailed executing statement (ORA-00940: invalid ALTER commandORA-06512: at "AGIL1APP.DATABASE_SYS", line 3213ORA-06512: at line 1)   at Ifs.Fnd.AccessProvider.FndConnectio

Hello,  Has anyone seen a Module stack diagram for IFS Cloud showing what is contained under each of the main functional areas such as Supply Chain, Finance, Manufacturing, HCM and so on. Thanks a million.

Hello All, We are currently in the process of upgrading from 23.1.11 to 24.2.0 through the Release Update Studio. We successfully uplifted the customizations, and the creation of the topic environment and the sanity build were both successful. However, the delivery creation failed due to errors in the standard objects.We have checked the log file and could see that there are numerous errors related to deploying standard core views/packages, even though the customizations have not impacted this area. We tried to deploy one of the errored standard API from Developer Studio by connecting to DEL env, and it got successfully deployed to database without any error (refer screenshot).Interestingly, the creation of TOPIC environments from the Release Update Studio was successful, and the sanity build performed just before the failed delivery creation also succeeded. Therefore, the delivery creation should have been successful, as it theoretically uses the sam

Hello All ,while we  trying to set IFS 23R1 on GCP cloud we are getting error  below error no steps when we need to create SSH key for remote access. Any pointer to resolve this error, we have updated the etc/hosts file also update  the main.ps1 as we are not using 22 port but still below error shown its picking port 22 only.. D:\ifsroot\utils\..\config\secrets\.ssh\gmu-co-ab__com_id_rsa already exists.Overwrite (y/n)? yprocessed file: D:\ifsroot\utils\..\config\secrets\.ssh\gmu-co-ab__com_id_rsaSuccessfully processed 1 files; Failed processing 0 filesAdding Public Key to Linux Boxssh: connect to host gmu-co-ab__com_id  port 22: Connection refusedExcution Failed: Error occured when adding Public Key to Linux BoX.2023-10-25 10:22:51.93   GMUVDIFS-COE-01 Stop  Add-KeybasedAuthWithLinuxBox RegardsSujeeth S

Hi , Getting the below error, while trying to change IFSAPP password Details: IFS Web Version: 24.1.2.20240704080601.0Date: 2024-08-25T16:45:59.640Z --------------------------------------------------------------------------- UserHandling/Users (server error)Unable to fulfill the request due to unexpected server state.Error details: N/A Request Id: 562f8377-940e-4e60-a38f-72c0c2c8ff8eUrl: https://***********/main/ifsapplications/projection/v1/UserHandling.svc/SetUserPasswordCan anyone help to resolve the issue?Thanks in Advance 

Our initial install for IFS cloud completed without error, but our URL is not reachable. When checking our Kubernetes pods I see that our application pod had this event….Warning  FailedMount  4m24s (x500 over 16h)  kubelet  MountVolume.SetUp failed for volume "secrets" : secret "ifsmtxapp-password" not found Has anyone had this type of error? Know how to fix it? 

When editing a Customer Credit Card expiry year field in 24R2, the following error occurs:  IFS Web Version: 24.2.5.20250402090305.0Date: 2025-05-07T12:55:23.326ZCCustomerCrecar/CustomerCrecarPage (server error)Malformed Request.Error details: [{"code":"TYPES_NOT_COMPATIBLE","message":"The types 'Edm.String' and 'Edm.Int16' are not compatible."}]Request Id: 2da75f5a-8c93-44d5-a342-7a43156d7ca7Url: https://domain.com/main/ifsapplications/projection/v1/CCustomerCrecarHandling.svc/Reference_CCreditExpYearsLov?$filter=ExpYear%20eq%202033&$skip=0&$top=2 This did not happen in previous versions. I tested it in two of our environments, one with the most recent update and one with 23R1. The one with 23R1 has no issue. I’d imagine this error occurs because the ExpYear field changes from “int character” in 23R1 to just “int” in 24R2. Has anyone else encountered this issue and is there a workaro

Dear all, We had the following warning event during our last upgrade environment : MountVolume.Setup failed for volume “secrets” : secret “busmod-aad-secret” not foundDoes somenone already have this issue? Regards

We have IFS Cloud 24R1and we experience that some users loose the personal bookmarks. It also seems to happen several times for a few persons, while others are untouched. Does anyone else experience this and know why this happen and what is causing this?   

We are unable to install the middleware due to the following error  Error: looks like "https://ifscloud.jfrog.io/artifactory/helm" is not a valid chart repository or cannot be reached: failed to fetch https://ifscloud.jfrog.io/artifactory/helm/index.yaml : 403Execution failed: Create Priority Class in default namespace unsuccessful.  It appears that the username or credentials for the Runtime Repository might be incorrect. Could you please provide the steps to regenerate or unlock the Runtime Repository username and password from lifecycle portal?

Hi! We have experienced problems with the Share pool getting full. The common dominatiore seems to be that this has happened short time after installation. (3 times). This results in tens of thousans of queries stakking up in share pool memory until full ending up with users cant log on.The two last time we experienced this was in the middle of the night with very limited users (if any) in the system. We are wondering if the installation it self or the configuration of screens after installation could cause this issue. We applied IFS Cloud 23R1SU9 this weeked, but experioence the same with SU 6.IFS Web Version: 23.1.9.20240103170013.0Date: 2024-02-19T06:03:52.994Z---------------------------------------------------------------------------<none>/<none> (server error)Database error occurred. Contact administrator.Error details: [{"code":4031,"message":"ORA-04031: unable to allocate 1088 bytes of shared memory (\"shared po