Upgrades & Updates

Hello, We want to use CRM Companion on Android. I can access the CRM/SRM screens. Does CRM Companion require an additional license?

Hi everyone,Could anyone confirm if IFS provides any recommended minimum sizing specifications for IFSCloud Management servers? I’d appreciate any guidance or documentation references.Thanks in advance!

In Apps 10 users were able to select/highlight more than one Business Opportunity at a time, right mouse and select Close Opportunity. In Cloud the Close option is only there when one record is selected -  If more lines are selected then the command buttons disappear -  Is this functionality scheduled to be added back? Thanks.

Hi,In Oil and Gas extension in App10 and prior, we have a functionality that when receiving a purchase order (PO), the PO number is copied to W/D/R number in the corresponding inventory transactions and inventory part in stock. This makes possible for us to track inventory for Transport, tax, return purposes etc..As Oil and Gas extension has become a core functionality in cloud, I wonder how the above functionality is implemented. Is it as same as before or a new column is used to track the PO information?

Hello,We are trying to upgrade our in house install of v10 to a later version of IFS Cloud which we will also host in house.  We do have a current process that works, however it takes 30+ hours to run.  It currently upgrades 10 to 23r2s4.  Then it cycles through 2 versions of 24 and 3 versions of 25.  It seems that we should be able to skip from 10 to the latest version of cloud that we plan on implementing to shorten the lifecycle.  However, there were some steps provided to us per our customization by IFS for the leap to 23r2s4 and there are some other steps for the initial 24 version related mostly to queueing.  I’m trying to figure out how to include those while going more directly to a later version.  Any help or advice would be appreciated.  Thanks so much.Julie

Hi,In 25R2 , customers who use delivery continuity need to empty all cdbs and move code to relevant ddl/dml files to support online delivery.For customers who upgrade to 25R2 and dont use delivery continuity for now , can still do the same as above targeting future use of the feature and continue with offline installation? As per documentation this is possible as i understood?Best Regards,Wasana

Currently, we create Customer Orders with lines that detail all of the Services quoted and sold to a Customer. We use Lobby elements to look at the Customer Order Lines based on Wanted Delivery Dates so that when actual date approaches the lines wanted delivery date, we generate a New Requests from a Customer Order. This brings over our Connected Customer and Order No.  and when we get complete the service and approve the Invoice Preview from the request it will add an additional line to the Customer Order it was made from. Our Sales Coordinators now have a Service Sales line that cannot be adjusted from their end, so if pricing is wrong, it has to be done from revoking the Invoice Preview and re approving it through our Service Team. If the pricing is accurate, they take an already existing line from the Customer Order for that specific service and mark it free of charge, then invoice the Customer Order Line for the Service.What I believe would be much more efficient for our business

Hi,In the page designer, in dont find how to set default value for a custom fields mandatory. its a field with enumeration. thank you KR

   Hi everyone,We are currently uplifting from IFSAPP 9 to IFS Cloud and I’m converting our Execute Online Custom Event Actions into Workflows.In IFSAPP 9 we had the following Custom Event condition:IF       (       (country_of_origin_ IS NOT NULL)         AND         ( (NVL('&OLD:COUNTRY_OF_ORIGIN','xyzXYZ') <> NVL('&NEW:COUNTRY_OF_ORIGIN','xyzXYZ')) OR           (NVL('&OLD:PRIMARY_VENDOR','xyzXYZ') <> NVL('&NEW:PRIMARY_VENDOR','xyzXYZ')) )         ) THEN I’d like to understand how to model this logic correctly in an IFS Cloud Workflow.Specifically: How can I compare OLD vs NEW values (e.g., COUNTRY_OF_ORIGIN, PRIMARY_VENDOR)? Is there an equivalent to Oracle’s NVL() function in workflow expressions? What is the recommended approach for handling field change detection in workflows?

Hi, In our project we have standard entities with customization. For exemple for this entity file : SupplierInfo-cust.entity"entityname SupplierInfo;component ENTERP;layer Cust;attributes {public CSupplierSync ENUMERATION(FndBoolean) A-IUL;}"cdb file associated for 23r2 is : DECLAREtable_name_ VARCHAR2(30) := 'SUPPLIER_INFO_TAB';columns_ Database_SYS.ColumnTabType;BEGINDatabase_SYS.Reset_Column_Table(columns_);Database_SYS.Set_Table_Column(columns_, 'C_SUPPLIER_SYNC', 'VARCHAR2(20)', 'Y');Database_SYS.Create_Or_Replace_Table(table_name_, columns_, '&IFSAPP_DATA', NULL, TRUE);END; We tried to modify this cdb file, but every Order Environment in 25r2 release upgrade process failed… How do we manage with this cdb file for the 25r2 upgrade ?We read the documentation and Ifs community and each "order env" failed ....We tried with ddlsource file , cdb file, using specific EBR "# function".… without success. Thanks a lot for helping us ! Vincent

What are the challenges in 25R1?

Hello, has anyone installed 25R2 SU1 yet? We have leftover Custom Field Views after the update, because views like the RECEIPT_INFO_ALT were removed, but the RECEIPT_INFO_ALT_CFV is still there.Would you consider this a bug or is there a way, besides dropping the view, to get rid of the invalid views with IFS onboard functions? Best RegardsChristian

I am trying to use the IFS Report Migration Tool to convert an rdl layout to an rep layout. I get an error that states a file is missing and to please add the .XSD file to the same directory. The XSD file is in the same directory and I still get this error. I have tried both individual file conversion and the folder conversion.The file names are exactly how they were exported:SomeReport.rdlSomeReportRep.XSDIs there an additional naming convention that needs to be applied to the XSD file?  

Hi All,To develop Java transformers executable on IFS Applications 10, does IFS Developer Studio 18 already include everything that is needed, or are additional integrations required? If so, what is missing and where can it be obtained?

Hiwhen IFS release a service update, sometimes face some issues which have later been identified as a bug.Does IFS release a known bug list for each of the releases?thanksGary 

Would you kindly recommend the effect analysis, compatibility, and support issues for the Windows update from 2016 to 2025?Product Version: UPD27

Hi All, [Sun Dec 11 15:40:33 GST 2022] - SEVERE: Failed to create namespace[Sun Dec 11 15:40:33 GST 2022] - SEVERE: Failed to install ifs-cloud. Collected logs from command:INFO: Creating namespaceUnable to connect to the server: x509: certificate signed by unknown authority (possibly because of "crypto/rsa: verification error" while trying to verify candidate authority certificate "xxx.xxx.xxx.xxx")SEVERE: Failed to create namespace The above error occurred during a delivery installation; the delivery went well in TEST, but this occurred during MIG installation. Anyone knows how to fix this?

Hello,Does IFS make available a table of IFS Cloud releases organised by month - ideally with a hyperlink to the release notes for said service update.It could look something like this:Release Month 25R2 25R1 24R2 24R1 23R2 23R1 December 2025 SU? SU? SU? SU? SU? SU? January 2026 SU? SU? SU? SU? SU? SU? February 2026 SU? SU? SU? SU? SU? SU?  When there is General Available of a new release (e.g. 26R1) - a new column would be added for said release. Presumably for the first month the logical link would say GA. If a release is End of Life (EOL) then an EOL link to the End of Life announcement could be provided.The reason I ask about this is that:-I personally find it difficult to establish what service updates came out in a given month. Knowing this may be helpful for companies considering whether they A - Upgrade to a later service update for the release they are currently on B - Update to the equivalent service for a more recent relea

Just putting some feelers out there to try and understand the current picture from other users. We are trying to upgrade our Build Place to 25R2 (25.2.2) from 25R1 (25.1.2) however have hit a number of snags. Firstly, we were unable to take 25.2.1 due to a notice in the Lifecycle Experience portal that there were issues with certain modules in the solutionset that would cause a failure during installation. We decided to wait until 25.2.2 for this to be resolved.Upon release of 25.2.2 in the past week, we attempted to get the delivery into our Release Studio. Per step 3 of release studio (applying to baseline repo), the build failed. Upon raising a support case for this, it appears there is an issue with certain solutionsets of which we have to now wait until 25.2.3 until it’s resolved.Wondering if anyone else is having a similar experience? Without getting too subjective, we have not had a great experience with getting builds out of the Release Studio or Build Place, especially around

HiWe are upgrading to Cloud and are in the process of converting Custom Menus to Commands. We are having a problem with custom commands that call ExecuteQuickReport where one of the parameters is a reference field. In IFS app10 when we call a quick report in a custom menu we can map Project_id to CF$_project_id, even if cf$_project_id is a reference field. In Cloud this still works but opens the quick report with the objkey instead.Is there a way around this behavior, how do people handle this when upgradginBest Regards

I'd like to know how to resolve this.・I haven't performed any customizations.・Which log file should I check?・When I check the screen, the Delivery Package status says N/A. 

Run release update to 23R2. DB step i ready, looks like it is a problem when setup of MWS or environment. No log files in Environment logs. Need to restart Sanity build many times to get it completed. Where do i find all log files? 

A Customer is migrating from APPS8 to IFS Cloud. Before migration process, we have some shop order in Apps8 in state “Parked”. All operations aren’t in state “Parked”, depending on what was already done. Could anyone explain the behavior of Shop Order in State Parked.

HiI cannot access the details of the problems with backslash in 25R1 SU6. Can you please give me the details of all the problems known in 25R1 SU6 as we are considering upgrading to it soon ?Thanks and Regards,Anne-Sophie

When ordering a topic environment as part of the Release Update process for 25R2, it appears that it does not produce a log upon failing the build process.All I see under Environment Logs are the entries produced by ordering the Baseline Environment (including error logs).Is this a bug or is this by design (as in, newly implemented)? I recall still being able to inspect the logs of failed Topic Environments, the most recent instance being our uplift from 24R2 to 25R1.Is anyone else experiencing the same issue?