Supply Chain

Hello, How can I undo a material return that I have made to a supplier? From the beginning we were not supposed to use the material that we received, therefore I made a return to the supplier. Now I need to undo this return and put the material back in our stock again. Just don´t understnad how to do it. Camilla 

In the Apps 9 Shipment Lines window there was a field call “Available Qty” which is connected to the Inventory Part in Stock window. But in the Cloud environments, (21R1,22R2) this field no longer available. Does anyone know the reason for this or what is the alternative solution for this?

There was a typo in the Due Qty and Reserved Qty of a Material Requisition, and has been reserved by accident.We would like to unreserve the line or Cancel the Material Requisition all together and redowe are using the IFS Cloud.

FSM is experiencing multiple database locks daily, but cannot pinpoint specific issue(s) causing the problem(s). Have stepped through logs, sessions are remaining open. Have done queries to try and isolate the problem. Not sure if it’s related to: Mass Updates, rule execution points, rules using asynch vs. synch, a combination of things, other? Consistently seeing sessions remaining open. Any specific debug tools that can help? Thanks.

where do we link a shop order to a transport task and in what cases?is it possible to generate a transport task automatically from a shop order?And is it possible to cancel a transport task with created status, which is linked to a shop order already closed?

We accidentally created several shop order pick lists. Is there an easy way to delete them in enterprise explorer?

Nous cherchons l’url qui permettrait d’afficher directement l’écran « Enregistrer Arrivées » (du module Approvisionnement) avec un filtre sur un numéro de commande

How can I see what delivery number a serial number shipped on?  The serial numbers show on the Delivery note, but If I want to go the opposite direction, I can’t seem to see where the serial number records what delivery note it shipped on.

Hello - if I print off a handling unit label from a shipment in Apps9 there is a space for Supplier Code - however in my system the value is null and I can’t locate where in the UI that this field gets it data from, anyone able to help me please, thanks.

 Hi Team:What could be the best way to obtain a query grouping (or counting) the parts in one location or warehouse?Why we dont have the same possibilities available than in GL Balance Analysis. ( see image ) ?  

It is possible to change the values in the tabs of Export License (path: Part Master Data > Export Control > Export License > Export License) even though the Export License State is Approved. Change of values does not Triger a state change as well. Normally when the License is in the Approved state, it makes no sense if it can be altered.For example, it is possible to add a site in Site tab. This is what it is in 21R1 to the latest.Is there any desired functionality on this?Component: EXPCTR

Hello Experts,If goods have been returned against a customer order, for which we were already payed commissions, will IFS application create any commissions lines to deduct the already payed commissions based on the credit invoiced created  ?, or do we need to manually deduct that commission amount?I did following steps in the test Instance. -Create a customer order with Qty =5 and add a commission line with commission %=10. -Process the order till Invoiced/Closed. -Ran the "Calculate Commission" job for the "Site", "Commission Receiver Group" and "Commission Receiver" combination. -It updated the record in "Commissions Per Receiver and periods" window with correct commission amount. -Then, retuned, 2 parts via RMA and created the Credit invoice. -Customer Order > Order line details > Order line details has not been updated upon "Update all Commissions"Cheers!

Hi folks,after 15 months of IFS live the ITH is up to 3.4 Mio records.That takes around 30 minutes to fetch all the data from ORACLE into MS SQL Server.I would like to load the data incremental.So the questions are:Is a ITH record fix the moment it is created or could it be changed?Is the TRANSACTION_ID “ongoing”, so we could be shure, the last (maximum)is the latest in a row? If so, I can easily fetch max(TRANSACTION_ID) from destination and use this as a filterfor the ORACLE fetch SQL command.Many thanksMichael

Hey there,How can we cancel the line in Sales Quotation or Business Opportunity with closed status?As a matter of fact, according to the attached file we have closed SQ or closed BO how can we cancel the two lines in In Progress status? All the best 

Environment: IFS Cloud Hi I have a scenario whereby a Project is created on Company A. Theres a requirement for External Rental of equipment from Supplier 123. However Supplier 123 only has an account setup with Company B.   Driving the demand and supply through the Project on Company A, is it possible to create a Rental to Supplier 123 from the Project? This is straight forward with Material, as we can create an Interco PO & CO from Company A to Company B and have a back to back PO created from the CO (Purch Order DIR) to the external vendor and Register a Direct Delivery.  With Rentals, Im not sure whether this is possible? Has anybody faced this scenario in the past? Ideally, we do not want to create an admin burden with Interco transfers but im open to options here.  ThanksJames

Hi everybody,my goal is to print a report twice if a material requisition is done.I’ve created the following report rule but it doesn’t work.Can anyone help? 

Hello IFS Community, We are starting to use APB in our company and for it to work properly, I need to apply a material constraint. Since we are still new to this, we would like to apply this to only some Components PN. The question is: Is there a fast and convenient way to change the “Sched Capacity” for several PN at once, or at least in a list without having to open one by one in Inventory Part? Since we are still just testing it, I wouldn’t like to rely on our IT for it. Any tips?

In our Apps 10 environment we use MS Level 1 to enter the Master Schedule Forecast.   We have the site manufacturing calendar set up for a 5-day work week starting on a Monday and ending on a Friday.  We are able to enter a forecast date of a Saturday but not a Sunday.  Why are we able to enter a forecast date of a Saturday when Saturday is not a workday?  We also have an exception ID for our holiday days.  We are also able to enter to enter a forecast date on a holiday day, why?   The example below has allowed a forecast date of 7/1/2023, which is a Saturday.  It also allowed a forecast date of 9/1/2023, which is on the holiday exception as a non-workday.   

In the Incoming Dispatch Advice page there are tabs regarding handling units, however there does not appear to be any options to create the handling units. Is this only possible when creating via connectivity?  If so, how is that achieved?

 When a shop order requests and reserves material to be moved as part of a transport task from stores to the point of use, how can these materials be made unavailable to other shop order?

Running into a strange error in which the Shipment Type is not being retrieved from the Site Default.Recreation Steps:Set-up default Shipment Type on Site (there is no Shipment Type defined for the Customer) Attempt to enter/save a Customer Order Line.  The Shipment Type will not be fetched and the user must manually select it through the Required Fields assistant that pops up.This is in a 22R2 SUPD 5 environment.    

Has anyone tried out a simple way of printing Site Address connected Phone Number in External Shipping documents like Shipment Proforma or Bill of Lading?Is there a possibility of fetching this value to the sender reference in shipment?

Hello Community;I am working with a client who is utilizing the Internal Purchase Direct Supply Code. In certain circumstances, they need to cancel the originating order in the demand  site.  The cancellation is being replicated from the originating order, to the PO, and the order on the supply site. However, on the supply site order, the cancellation is processing on the lines, but not the header.  The lines all show as status of Cancelled, but header status is still Released.  When you attempt to manually cancel the order header, the following message is provided.    Here is the Supply Chain Customer Order Analysis ​​​​​ 

Our EDI customer re-use the same PO references on different incoming orders (they aren’t able to change this). IFS can accept this, but when an order with the same PO reference is received, IFS rejects this order at the 'incoming customer order' screen (see below). The only way to work around it is to amend the PO ref, create the order, then change the PO ref back on the order that's created, but this is resource intensive. Does anyone know if there’s any configuration to allow duplicate Customer PO Numbers on incoming customer orders? 

We have a scenario where when we create a customer order with currency is dollars. This customer order will be delivered.After two months when we received the invoice for this order, we can see that the currency of the invoice has changed from dollars to euros.Our question is, is it possible to change the currency in the customer order or invoice?And if it is not possible to change the available currency, how should this scenario be managed in the system?