Supply Chain

We are experiencing an issue with IFS where customer orders are being placed on credit hold during shipment completion by the logistics department, preventing them from closing shipments. Our standard procedure is for credit limit checks to occur during order release by customer service, followed by credit team review and release if necessary.Recently, however, logistics has reported frequent instances of orders being blocked upon attempting to complete shipments. Could you please confirm if there are specific settings within the customer setup that determine when IFS performs credit limit checks and applies credit holds? Specifically, are there any settings that could trigger these checks during shipment completion?Following was set up in basic data and only credit checks at order release and not in any other points Thanks

Hi, We discovered an issue with a RMA of an order line of a serialized part. (We work in IFS-cloud)We sold a serialized part which now has been returned and we need to dismantle into components (some of them serialized too).The RMA was received into arrival and now that we want to identify the Serials before moving it to stock, we get an error “The current position Xpart_noX, XserialX is issued.I think in this case that the RMA is connected to a CO line that has a serial delivered to it, should recognize that the serial part is being returned and not asking for a new serial or saying that the serial is not possible to return.Do you guys have an idea why would this be happening or/and a workaround to solve the issue? Thanks in advance.

Hello, Does anyone knows if it is possible to match automatically the supplier invoice line with the certificate generated from a sub contract?  I used posting proposals and it is possible only to match the certificate manually.  Thank you for your help,Cristina 

When creating a customer order that is having a Credit control group assigned to a customer with following setup(Credit check enabled at Release Order / Create picklist / Deliver Order) After creating a customer order when the user is trying to create the picklist at shipment window the order getting blocked if the credit limit is exceeded as it’s enabled to be credit checked at the pick list creation. But in a scenario of the user wants to unblock the order using Handle blocked orders and continue with the warehouse operation to arrange the shipment by creating the picklist, the system is blocking the order again as it’s stopping the order flow.  So, if the user wants to complete the picking and proceed to the shipment, The subject customer’s credit control group should be released from the whole credit check.

Do we have a functionality in IFS to register charges/costs in Shipment Orders (no customer order link)? The company may use Courier service company (e.g uber) to move parts between different sites in the same company and the cost want to be registered.  Thank you! 

We have some parts where we have to pay the supplier an excise tax fee.  We typically purchase a part in a UOM of an Each with a purchase UOM of a Pound, and then we have an inventory conversion rate to get it to the Inventory UOM of a Pound.  The purchase charge is a rate at a per Pound unit charge.  I don’t know if something changed when we updated to version 24R1, but some charges I had set up before are showing the charge amount as a Unit Charge in a pound Price UOM.  I am now seeing where I added some recent charges, and the UOM is pulling in as an Each.  It does not look like I am able to update the UOM.  Where does the UOM for the Charge rate pull from and is there a way to change that?

Hello IFS Community, Looking for any customers who is successfully managing changes on intercompany purchase order direct orders.  Process is  Create customer order for external customer.Enter customer order line with supply option int purchase direct where supplier is setup as inter-site supplier in IFS Release customer order which auto generates the intercompany purchase order. Release the intercompany PO. The above process is fine if we don’t need to make change but we live in the real world where changes can happen through human error or parts in stock are not available or faulty.  If we attempt to correct the errors or shortfall of stock by adding a new customer order line on the external customer order.   IFS will auto generate and create a new internal purchase direct order for each change rather than allowing the changes be added on same internal purchase o

Dear all,Is there any way for Transport Tasks with order type Kanban Card never to be mixed with other Transport Tasks (e.g. order type = Shop Order) ?For example, is there any way that when the Kanban Circuit is active and the Kanban Transport Task is created, couldn't teh Transpor Task be fixed? 

Is it possible to preview the Pick List for a Customer Order prior to printing it as you can for a Shop Order in IFS CLOUD

Hi,I have added some workflows for the standard Supplier Performance Evaluation KPI workflow (srmGetAutomatedKpiValues).When I run the 'Get All Automated KPI Values' button from the header, three KPIs display incorrect values. However, when I execute the same action using the line-level button, the values are correct.Have you encountered this issue before, or do you have any idea what might be causing it? Thanks!

Hello, I have a question about: All customer orders go into MAG1, we treat it as the central office. However, sometimes a decision is made to send something from MAG2, because it is closer to the customer. Then we change the supply code to direct delivery and the system creates an internal purchase order and an internal customer order between MAG1 and MAG2 to technically transfer this original order from the external customer to another location.Therefore, the shipment in MAG2 is to the target customer and not to MAG1, despite the fact that the order technically shows the customer MAG1.However, on this internal order in MAG2 with the customer MAG1, the system has transferred information about the target customer and their address, therefore the shipment in MAG2 is created correctly to this target customer and their address.All the necessary data from the source order is transferred to this technical internal order. So why doesn't cross-referencing information tr

On Inventory Part I have this recurring issue where I add “Inventory Part” to the search options, and it persists while by browser window is open, but whenever do a full reset / refresh it goes away Is there an additional step that I need to take to persist this or is this a bug?  I tried resetting the fields, and then it was site, inventory part, Accounting Group.   I added inventory part description and then on reload inventory part was missing again 

Is there a better way for Customer Order Line splitting and discount entering to be more user friendly

Hello Community;Is there a list or chart which provides the field names fetched by PDF_PARAMETERS for a emailing a Customer Statement?  Customer Statements are not included in the chart on the E-Mail Reports help page.  For example, when we try to add &PDF_PARAMETER_2 to the subject line of the email, it does not fetch the Customer ID as I would expect.  Are the defaults for Customer Statements different?  We are not having issues getting the emails to generate and send, that is functioning correctly.  We are unable to update the email itself.Any help would be appreciated.  Thanks! 

We have a custom requirement to override ‘PurchaseOrderLinePartList’ an  Error as below get raised when trying to customized this list .No Error comes when tried as below but the custom column do not appear in Purchase Order Page. Standard List has been defined using clone. Appreciate any inputs to resolve this issue.Thanks!

Hi all Does anyone know if there is a significant difference between “Return Part” and “Return Parts” in “Inventory Parts in Shipment Inventory”?Except that with Return Part I have a “better” overview and with “Return Parts” I can edit all lines in one window. Thank you and best regardsMarco  1.) 2.) 

Hi everyone,On IFS Cloud.If we replace a buyer with someone else, is there a way to update all the supplier details where the old buyer was listed? Thanks for any help.  

In the help documentation, there is an appointment scheduling function under warehouse management.   It looks like this would be used to schedule the receiving and shipping docks.   I see it in the help, but am not able to see it in the application.   it looks like it may be in a component called TransportationManagement, which I dont see in our 24R1 environment.

Hello,I'm currently experiencing an issue in IFS Applications where the Kanban module shows stockouts (empty bins) on our assembly lines, even though materials are physically available at the point of use.As a result, the main warehouse receives unnecessary pick requests, which show up on their picking lists, even though the items are already at the line.In practice, warehouse staff often ignore these picks because they recognize the items as Kanban-managed — but this leads to confusion and inconsistency, particularly for new employees who aren’t familiar with the workaround. And sometimes there is also empty bins.Additionally, we don’t use the Kanban card functionality when performing part movements — instead, we rely on manual transfers.Could this

Hello, I have a client that wants to mass produce, 1000+, purchase orders in a week. So far these options are non starters:EDI - Supplier won't implement EDI so supplier schedules are not an option. Blanket agreements and releases Too time consuming due to volume Copying POs Too time consuming Possible OptionsForecasting independent demand MRP creating purchase requisitions Using Purchase Order Processing Types and Auto Processing Automatically Release POs Data Migration jobs to and events to create large numbers of POs Has anyone dealt with large volume PO creation without using supplier schedules?Thanks in advance

I have setup a Direct Delivery Freight Price List as per below but cannot get it to pull through on the Sales Quotation or Customer Order what am I missing?  

We have a scenario where we require PR Lines generated from a Customer Order Line with Supply Code Purch Order Trans to have Delivery Dates that take into account Suppliers Lead Time. Currently an information message appears if CO is manually entered, however orders are being received via a portal and generated in IFS (so message not being witnessed by the Users). On release of the CO, where the Supplier’s lead-time is 10 days, the PR Delivery Date matches the CO Delivery Date and the PR Latest Order Date is set approximately 10 days in the past. The Delivery Date is obviously not achievable and I am trying to work out if I am missing something in the set up. The Purch Order Trans Supply Code suits the customer as the item is not stocked and is purchased specifically for each customer order. However without manual intervention the CO and PO dates are not achievable. I realise that when the PO is created,  a similar info message about the Delivery Dates also appears, allowing

Hi,In one of users Personal profile is grayed out.We checked  fndrr_user_client_profile_tab table, and there were two profiles and we deleted one that was created recently.However, we still face this issue.Any ideas highly appriciated.Thank you in advance. Kind Regards,-Kavinda Jayaratne   

Hi,I’m getting the following error when trying to return the receipt.The part is a non-inventory part. In the site, the delivery address is defined.What could be the issue here?Thank you in advance.

Here is a scenario: I want to move a Part from one location to a drop-off by one user;  then I want another user to move that part at the drop-off to different location. Currently, I must create a Transport Task moving it from location to drop, then when until that is finished; then create another Transport Task moving it from drop to location. There has to be a way where I can create just ONE Transport Task programing that second move by another user, no?  Does anyone do this, or have a way around this? Thanks,Tony