Supply Chain

We are currently trying to create a Sales Opportunity and a Sales Quotation for a customer categorized as End Customer in IFS Cloud. However, we encountered an error stating that the customer is “not of category Customer. My questions are:Is it technically possible to use the category End Customer for these processes? Are there specific configurations or settings required to make this category valid for Sales Opportunities and Sales Quotations?Thank you in advance!

Hello,Kindly let me know how to check who released the Purchase Requisition.I have relased by field at line level but its blank, requisition field in PO is same as PR requisitioner but here i hv released the PR.So how do i find out this.Regards,Kruthika

I need to know what the available methods to load external forecast into IFS. I know we can use Demand Plan Import Forecast option. Instead of demand planning, what are the other ways we can import forecast and use in IFS.

Hi Guys,I am in cloud version 25.1.1I am seeing this behaviour in the Inventory transactions history. I can see some Handling units ID s are visible for OESHIP transactions but some Handling unit ID s are not visible. Seems these are grouped based on the part and the lot batch numbers.If I select the dropdown for the lines that Handling unit ID is not visible, all the handling units that shipped from the part and lot batch is visible in there. I think IFS sort handling units from Source ref, part and lot batch number. But If I query for that handling unit ID, OESHIP transaction is not coming up.My client is always use handling units for shipping and previous versions I was able to query from the Handing unit ID and search for OESHIP transaction specifically.Was this a design change comapred to APP10. Lot of my reports are also depend on the Handling unit IDs in Inventory Transactions History . Any workarounds for this? I saw there is another page called “Inventory transaction history d

Hello All,Is their any screen to view upload or removal of documents from the PR and PO screen.I would like to know who and when has uploaded or deleted or modified the document.I did check the document revision screen but it didnt help and also their is no record present in Order history.Kindly help me with this.Regards,Kruthika

When an export license is created, by default on the Access Rights tab a record is created as shown below. I do not understand why this record is created to give what looks like all users access. Is there a way to control this to prevent this record from being created. We want to just use access groups. 

Hello, We have inside our company some orders, where our customer is sending us material for production. Sometimes to much and we would like to send it back with the finished goods over a supplier return shipment connected to the normal customer shipment.Is this process working or do we have to create 2 different shipments for one delivery?

Can Someone explain the functionality of this tab, Is there any functionality to avoid bulk reservation? 

Dear expertswe have a purchase order line which does not want to get cancelled due to this error: We were able to cancel the customer order line. The Supply Chain Customer Order Analysis looks like this:Supply Code is Int Purch Dir but we never created an internal customer order because the incoming customer order got stuck so we got rid of it and no we try to clean up the rest.We also tried to resend the PO W167133 towards the internal supplying site but since this was already created for another line from the same CO and already shipped out, IFS wouldn’t let us convert the incoming CO.

Hi all,We run IFS Cloud Web version: 24.2.9.20250806053050.0..I get the following error while running MS - One Part and currently no clue how to fix this. I run the standard IFS functionality.Where do we start to tackle this error? Error ORA-01400: cannot insert NULL into ("IFSAPP"."MTR_ORDER_TAB"."ORD_REF4") occured while running LEVEL_1_PROJ_FORECAST_UTIL_API.Calculate_Ms_Receipt_for Site/PNG/PartNo/Ms Set   Kind regards, Evert

Hi Community,Is there a way to identify or track the exact date when a Shipment was set to COMPLETED?We’re aware that this information can be found refering to the Background Jobs Complete Shipment task if the action was performed recently.However, since background job records are retained only for a limited period, we’re looking for an alternative method to retrieve the completion date for shipments completed beyond the background job history timeframe.Thanks in advance for your help!

Hello everyone,I’m facing an issue when trying to connect an export license to a part on a Customer Order in IFS Cloud.I have created an export license with the following validity dates: Effective From: 06-Oct-2025 Expires: 11-Jul-2026 The license status is Approved, and all basic data is in place: Classification, Scheme, Codes, Authorizations Part basic data with End Usage End Usage setup matches the license configuration However, when I attempt to connect the license to the part, I receive the following error:“Cannot Connect License, Check Effective From Date and Expire Date in Export License.”The dates on the license are valid, so I’m unsure why this error occurs.Has anyone experienced this before or can provide guidance on what else might need to be checked?     Thank you in advance!  

We’re working in IFS Cloud 24R2 and trying to add a new top-level folder in Navigator Designer. Logged in as IFSAPP, we can add entries and sub-nodes under existing folders, but we don’t see any option to add a new root-level folder directly.Is there a supported way to add a top-level folder in the navigator structure? Are there specific steps, permissions, or contexts required to make this option available?Additionally, we’re looking to apply similar navigation changes for B2B users. However, when accessing the B2B portal—even as IFSADMIN—we don’t see the Navigator Designer option at all. Is there a way to configure or assign custom navigation for B2B users?Any guidance or confirmation from others working with 24R2 and B2B portal setup would be greatly appreciated.

We're trying to customize the B2B portal navigation in our IFS Cloud environment, but we've hit a roadblock. When logged in as IFSADMIN through the B2B interface, we don't see the Navigator Designer option at all. It's also missing from the main Navigator Designer page when trying to edit navigation for B2B users.Has anyone successfully configured B2B navigation or found a workaround for this limitation? Is Navigator Designer intentionally restricted for B2B contexts, or are we missing a setup step?Any insights or guidance would be appreciated!

Where can I find 25R1 documentation ? 

Hello,In IFS Cloud, in which screen we could see the PO’S needs to be authorized or PO lines which require my authorization.Regards,Kruthika

PO has a project connected. PO has multiple steps for the authorisation done by multiple auth groups. First group in step1 check if the project connection (and some other attributes) is correct and approves the authorisation first line.While the order is pending to be authorised by other auth groups in further levels, a user changes the project activity connection (not the entire project) to another activity sequence, which is incorrect.This causes confusions. Is there any way to stop this from happening?  

Hello,Kindly let me know if there is a way in IFS to know all the changes that have been made on this PR 19691 : like a journal of all modifications,especially regarding the documents that have been attached :we want to know if a document has been deleted or replaced in the documents part : Regards,Kruthika

When navigating to the Export License Connection window and selecting the Search option, the following server error occurs:“ExportLicenseConnections/LicenseConnectionsPage (server error) – Error while serializing contents.”During further investigation, it was identified that the issue is caused by the ‘Export License ID’ field. An attempt was made to modify the field length using the Page Designer; however, the same server error reoccurs when clicking on Search.Below is the server error information.--------------------------------------------------------------------------------------------------------------------------------------------------------------------------ExportLicenseConnections/LicenseConnectionsPage (server error)Error while serializing contents.This error happens when the server cannot serialize the data to be sent to the client.A common cause is that one attribute's length exceeds the defined maxlength in the projection.To find more info, open Log Window or Debug Console

Hello, in IFS Cloud how can a make sure that when adding part 1 part 2 gets added automaticly with the same ammount as part 1? i have investigated using Complementary parts but here i have to confirm the qty of complementary part nr. This is used in automotive business where we are getting used parts back into stock after replacing them, but the qty of part 1 needs to stay on th Workorder for customer invocie. Realy appreciate your input on complementary or if any other solution is the correct one Thanks

Hello, we have two ways of doing business. end customer - everything clear here  internal customer - we have given strict lead times including the prices in between the companies. How or where to set up the LT on the “internal customer” and “the manufacturer” in a way that so it “takes” the value from the “manufacturer” side into the “customer” side and that same delivery time is pulled onto the purchase order automatically as the wanted date?  Thank you,Best Regards Petra

Hi,I’m running into an issue and haven’t been able to find a solution.Our inventory is set to Reserve and Backflush. When we issue a shop order, the system correctly reserves the available on-hand quantity and creates a shortage entry in the Shop Order Materials with Shortage table.Example:We require 20 units, but only 10 are on-hand. The system reserves the 10 units and we proceed with manufacturing. A shortage of 10 units is recorded.Later, 8 additional units arrive from the supplier and are made available in the warehouse. We manually reserve these 8 units, pick them, and send them to the shop. However, the remaining 2 units are not flagged as a shortage. The system shows no further shortages, and the final 2 units are not captured.Are we missing a step in the process that would allow the system to recognize and track the remaining 2 units as a shortage?Thanks in advance for your help.

Dear experts,The customer wanted to receive 1 qty to inventory which is the same as the PO quantity. However, the inventoried quantity is 8 which is greater than the expected by 7. Please see the below.Additionally, Purchase UoM and Inventory UoM are the same, and the inventory conversion factor in the PO line is 1. The receipt cannot be canceled currently.Need to know the reason for this and a perfect solution to remove the excess qty.Cheers,  

Hello,We implemented user-based authorization for warehouse access. But it doesn’ t run. The user can perform transport operations.

I’ve noticed when I run MS/MRP the lead time for Purchase Requisitions or Distribution Orders is calculated as Manufacturing Lead Time + Inspection Lead Time + External transport lead time + Transport lead time + Internal transport lead time when I have the primary supplier flag turned on, on the SFPP.However if I use Planning Method B or C I’ve noticed the same logic is not applied. Instead the unlimited supply date on the inventory part is used, even if I have a primary supplier defined.For MS/MRP this date is only used if I don’t define a primary supplier.Is there a reason that the logic is different?