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Question

Tax liability value in customer address

  • December 15, 2025
  • 4 replies
  • 55 views

ashenfdo
Sidekick (Customer)
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Hi Our company is in Germany and in the customer when you set up a new address and select a different country in EU other than Germany, The tax liability becomes TAX, it should be exempt. where can I set this default value?

 

4 replies

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  • Do Gooder (Partner)
  • December 24, 2025

Hi ​@ashenfdo ,

There is no single direct switch to force the tax liability to Exempt at the address level in IFS Cloud. While the default outcome can be Exempt, this is achieved only when multiple tax configuration layers such as customer VAT ID, tax liability setup, tax codes, tax determination rules, and delivery address logic are configured correctly to support EU VAT exemption. When these layers are aligned, the system will automatically default the tax liability to Exempt.

Regards,

Kirtan Shah


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Hi,

Have you tried to add a new supply country with tax liability exempt?

 


 

 


ashenfdo
Sidekick (Customer)
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  • Author
  • Sidekick (Customer)
  • January 5, 2026

Hi ​@Himarshi Gunathilaka  we want to have the supply country as Germany


ashenfdo
Sidekick (Customer)
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  • Author
  • Sidekick (Customer)
  • January 5, 2026

@TntKirtaS  thanks for the reply, Could you please mention which screens do i have to configure these?