Send dispatch advice
Sales > shipping > shipment delivery > shipment > select id > search > operations > complete > operations > deliver > ok > share > send dispatch advice > ok
Here also added this:
Then also the “send dispatcher advice” tab is not visible. How to resolve this?
Best answer by Nikila Dis
Hi
Your shipment is NOT a customer outbound shipment.It is a Purchase Receipt Return (returning goods to a supplier). I think Dispatch Advice cannot be sent for Purchase Receipt Return shipments, as it is only available for Sales (customer outbound) shipments in IFS Cloud. However you can send the Shipment Delivery Note.
Regards,
Nikila Dissanayake
+14Hi
What is the product version you are using?
Thank you.
Regards,
Nikila Dissanayake
+14Hi
If the shipment is only in Completed status (and not Delivered), the Send Dispatch Advice option will not be visible.Could you please deliver this shipment and check again whether the option appears?
Thank you.
Nikila Dissanayake
+14Hi
Your shipment is NOT a customer outbound shipment.It is a Purchase Receipt Return (returning goods to a supplier). I think Dispatch Advice cannot be sent for Purchase Receipt Return shipments, as it is only available for Sales (customer outbound) shipments in IFS Cloud. However you can send the Shipment Delivery Note.
Regards,
Nikila Dissanayake
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
