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Question

Inventory UoM set up issue

  • December 12, 2025
  • 0 replies
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We have an issue where a part has been set up on different sites, but the Inventory UoM is different on each site.  This is causing a problem when trying to return stock that was sent out from a Bonded site but is to be returned to a Duty Paid Site.  

Below is the detail of the part that is set up incorrectly across the different sites.

The correct UoM is CS6 which should have been used, not CS3

 

Overview screen showing the sites and differences in set up.

 

 

We have an RMA that has been created where the stock was dispatched from PEBAU but is being returned to PEPAU.  We cannot complete this RMA as when we enter the Qty to return on the originating RMA, the volume to return on the receipt RMA is different and cannot be manually amended.

 

See below:

If we amend the Qty on the originating RMA, this updates the receipt RMA, but the values are not aligned due to the inventory UoM being different.