Service (Touch Apps, MWO, MRO)

Hi Experts,  We have three versions of MWO and Those are, MWO Apps 8, MWO Apps 9 and MWO apps10.  Please state what are the minumum and maximum Andoird OS/IOS version support to these apps.  Thank YouIsuru

I have a question related to probably difficult problem. Since the beginning of 2021 for all the work task transaction we’ve been using posting rules based on re-posting functionality (final reposting have place when the specific event on work task is met).This solution is not good because the dates of the reposted vouchers are the same as sourced ones.Now we need to change the postings using work task cost code, which guarantee that the dates willcorrespond with work task finish (I set up such cost code rule together with WIP code).As we have now  hundreds of tasks (we can not close them now), then:I transfer all the transactions (finished, not transferred yet) using “old” posting rules. This will generate e.g. T1 with WIP accounts (not with WIP cost code) I’ll change the posting rules for the new once (based on the work task cost code with WIP) I need to change the characteristics of the transaction  in unfinished state but already transferred. Here is my problem. If I finish work ta

Some of our users get this problem (not always) where attachments in the CO or PO are not shown.  Circled in blue below.  I tried things such as clearing the 2.0 folder, etc. But this user gets the issue time to time.  Do you know why? 

Hi, How can configure to sync all the Inventory part to a Mobile user in Aurena Native apps?Thanks in advance.Regards,Siva Ganesh M 

It looks like the Time Tracker 2.1 app has 24 entities. And when the sync job Mobile_Sync_Sys.Send_Batch_Data__ gets executed every 15 minutes, it syncs all entities for all the users.We do not use entities such as Work Order and Projects Time reporting. Is there a way to exclude certain entities from the batch sync job? We are under the impression that excluding the entities that we are not using can speed up the sync job for users.  

Hi, We have used Fault Reports for about a year now without any special issues. But now I have got the same error message on a couple of WorkOrders when I try to change Work Order Status to Finished. The error message read://Please confirm the operability of the equipment before finishing the work order//I have checked the status of the object and it seem to be the same (operational) as for the work orders I can finish.Any suggestion what I should look for to get rid of the error message? Thanks in advance! / Anders

We are running Apps10 UPD6.  I’m looking for information that details the differences between Serial Objects and Functional Objects.  There were several changes between 8 and 10, and we need to understand the benefits that serial objects bring over functional (what can you do with serial objects that you cannot with functional).  Is anyone aware of any documentation that specifically compares the two?  We are using objects to track, manage, and provide services on customer owned assets.

We have a generic Person ID that is used at our company, which when used signifies that everyone at the company has access to viewing the document. This generic Person ID is an asterisk (*). When this is listed in the Person ID, there is no security to prevent anyone from viewing the document.I have three questions:1- Is there a way to deny viewing access to a user even when the asterisk is used in the Person ID field?  2- How can I control who belongs to this group signified by the asterisk?3- If the two questions above are impossible, would it be possible to create a warning pop up window event that will prevent specific users from accessing certain classes of documents, and in the moment when the user clicks to view an event it will reject the access? I know how to create pop up warning windows but in using an event, but in this case nothing could fire the event. Any idea or example? Screenshots would be helpful or a tutorial document. 

I am currently working on starting to build utilization of the jobs and operations of separate standard jobs for the installation side of our company. I am finding that the Jobs/Operations are a bit clunky to work with first off. We will be moving to IFS 10 shortly and I am wondering what is the difference between the operations vs Work Tasks. Will what I create move into there easily, do they function similar? Or am I best off to wait until we move into 10 to turn on this utilization? And if it helps to know we will not be moving into Aurena with this upgrade yet.

Hi,Does anyone have experience of using SCANDIT_APP_KEY when configuring mWO ? Not really aware what Scandit offers more than mWOBertrand, using mWO with IFS Applications 10 update 10    

We would like to call report via link. However we could not select enumaration parameter. How can we call with enumaration parameter? Link : ifsrep:DENER_SATIS_PROFORMA_FORMU_REP?REF_NO=P22516&REF_TYPE=PROFORMA_TIPI_CFP.DECODE('Müşteri Siparişi') 

Is there any possibility in App10 to limit access to document folders in Document Management? For example, if a company is maintaining a document folder in IFS to keep some managerial meeting minutes and need to limit access to that folder for a limited group of people, is it possible? I am aware that we can define a document class and limit access to that class, then documents can be created in the folder using that class. In addition to that can we limit access to a specific document folder as a whole?TIA

Hi All, Can anyone assist me with below query ? 'Bad Request' Error is displayed on running the check in of a document after the initial check-in. The document view option provides Bad request error when the document is checked in but not when the doc is checked out.Faults are inconsistent as in some times when trying to check in a new doc against a revision bad request is shown but others it is not same class same format different result.File path has been checked and verified in both application and Middleware.This has been identified as only be exhibited in a Clustered Environment. Further information:Connection method (VPN / direct access etc) ? Issue recreates for both VPN and direct connection Shared patch is accessible from both Primary and secondary node. IFS services are running using a domain account that has read/write access to the shared location. Firewall issue – Users have created a Local File share between the Primary and secondary Nodes and found the same result with t

JPEG drawings won't print without first displaying a print preview.On trying to view the jpeg you can only prints part of the outline but not drawing however, if you first view preview the document and then print the document prints without any issues. Any ideas? Thanks.

In our project we are working with mWO App Version 10.11.1342.0 (Aurena Native).I have the following questions:For synchronizing data from server to the app do we still need the following Scheduled Database Tasks (were necessary for our previous version of mWO):•    Refresh Mobile Sync Objects•    Refresh All Inventory Parts•    Refresh All Purch Parts•    Transfer Work Assignments to Mobile•    Cleanup Mobile Work OrderPlease also provide an info for what purpose these tasks are needed (customer is asking for info).Thx in advance, BRHarald

We recently did a fresh IFS6 u9 install.  When we tried bring up the IIS service page we got a "mexHttpBinding" error.To get past this we had to add a new end point to the config file as below: <endpoint address="mex" binding="mexHttpBinding" contract="IMetadataExchange" /><mexHttpsBinding>          <binding closeTimeout="00:01:00"                    name="fsm609"                    openTimeout="00:01:00"                    receiveTimeout="00:01:00"                    sendTimeout="00:01:00">          </binding>    </mexHttpsBinding> Any ideas why we had to do this? and why this was not already in the config file? (Im not an IIS guy!)

Can someone suggest how can I update a field to current time(SYSDATE) by XML business rule?

We are in process of connecting EAI(Inventory system) to IFS CI lab. When EAI is triggering a request towards IFS at ESB(middleware) we are seeing attached error. Could you please help us get this sorted.  And I can see the below files present in the path 

Hello, Does anyone know how to find that event and inactivate ?It is failed and it logs every minutes to Application Messages.You can see details in attachments.  Sincerely.

We are now using the Service Quotation functionality. Upon accepting a Service Quotation this will generate a work order with pre-populate information, including budget costs/revenue. Within the Budget tab of the work order both Planned Cost and Planned Revenue fields are populated with data.  I would like to use these tabs on some quick reports, however when I query the WORK_ORDER_BUDGET_TAB these fields do not appear. Below is the Systems info page whilst on the Budget tab of a work order. The second screenshot is the table itself. Any ideas how to get access to these two fields?    

Hi,I am working the purchase order screen and introduced a new command. When the user click this command a report should generate for the purchase order and automatically check-in that to document management. (Here print dialog is not opening)How to achieve this in the server side?Regards,Tharindu

We have an issue raised from a customer.They have made a simple config to the ‘Part Search Screen’.They want the  ‘Price Type’ on the ‘Part Financials’ tab to default to  option ‘2’From the UI they’ve simply set the value (see image).   The makes the web client work, but doesn;t affect the Smart client. Why, and what needs to be configured to make this work? 

Hi,In the release certificates flow, two system-defined airworthiness regulation codes are wrong since a while :. JAR_145 is obsolete since EASA was created. PART_M-145.A.50 is wrong : only Part 145 is relevant here, Part M is related to a Continuous Airworthiness Maintenance Organisation (CAMO). It must be PART_145.A.50Case G2037603-A is still open in LCS to handle it.. 

Hi,I want to create a .zip file from some of the attachments in Document Revisions screen using a JAVA code and opening an Outlook mail by adding that .zip file as an attachment.Since Aurena agent only allows one file at a time, how to implement this functionality for multiple files using a JAVA code in a projection in Aurena?Any suggestions?ThanksRegards,Tharindu

We are currently using IFS Report Designer for IFS9 and would like to use Doc Text to pull in messages automatically. Is there a way to have DOC Text automatically get pulled into a sales quotation for reports instead of adding it to each order manually?