IFS Solutions

Hello,I’m currently have the issue that i want to see the Request Tasks history in mobile of a service object, but unable to display them in MWO.If i go to Objects i can download the Service object and see the customer, service object, the attachement connected in ifs on the service object, but not the Sparepart list and Historical Request task in the service book.anyone knows what the problem can be ? am i missing a database task schedule or something ?Many Thanks in advance !Application service update: 25.2.2Already done:Logout disconnect the app initialize appsync now on the service app sync rulescannot find the solution in MWO Service Demystified documentService book Spares Securty group granted list Workflow config Request taskEvents enabled Service book enabled and more 

This checklist is designed as a leadership-level reminder tool for clients and consultants preparing to move from IFS Apps 10 to IFS Cloud. It is not a replacement for IFS’s official cutover and migration documentation, but rather a practical aid to help ensure that critical master data, transactional records, financial closures, and operational readiness items are reviewed before the final data transfer. While the list covers common checkpoints applicable to most clients, each organization should tailor it to reflect industry-specific modules, customizations, and regulatory requirements. ✅ Pre-Final Migration Checklist for IFS Apps 10 → IFS Cloud1. Master Data☐ Customer & Supplier Records Confirm duplicate clean-up completed. Verify mandatory attributes (addresses, tax IDs, payment terms, etc.). ☐ Item & Part Master Validate units of measure, cost method, revision control. Remove obsolete or unused items. ☐ Chart of Accounts / Financial Master Data Reconcile with Cloud des

Hello,maybe someone can clarify for what purpose the tab “Work Orders” is needed in the form “Isolation Order”?Work orders there are attached only manually. If Work Order is connected to Isolation Order via Permit, the information of such Work Order doesn’t appear in this tab. Such connection is seen only in the form “Work Orders, Permits and Isolation Orders”, but not on Isolation Order.So I do not understand for what purpose this tab is needed in Isolation Order. Connections of Isolation Order and Work Orders that are made in this tab doesn’t apply any rules for Isolation Order and Work Orders dates too.

Hi everyone I wanted to ask how others have approached the lack of standard support for the new mandatory JPK file format  (JPK_V7M3) in IFS Applications 10.We’re currently facing this challenge and are exploring possible solutions, but I’d really appreciate hearing how you handled it in your setups. Did you develop a custom solution, use a third-party tool, or maybe find a workaround within IFS?Any tips, lessons learned, or recommendations would be very helpful!Thanks in advance 

The user has requested that we only display 10 rows per page.  I have looked in Report Studio parameters and can see the setting of page break before/after but couldn’t find anywhere where I could define a page break after a set number of rows. Thank you in advance for your help/advice.

I have created a scheduled job that is supposed to run every day to archive the ROAD_DISTANCES table. Earlier, the job was running automatically as expected and During testing, I was also able to manually run the job without any issues. However, after some time, the job still shows as running (both automatically and when clicking Run Now), but the archiving does not occur.   When I use the Archiving Engine, the ROAD_DISTANCES table is archived successfully.   it seems the scheduled job is behaving differently. Does anyone have an idea why this might be happening?

Hello Community,I am working with Work Order Requests in IFS Maintenance where a single Request contains multiple tasks.Currently, when the Request is released, all tasks under that Request are automatically released as well. However, from a business perspective, we would like to release the Request without releasing all associated tasks, so that tasks can be released individually at a later stage based on priority or readiness.I would like to understand:Is there any standard IFS functionality or configuration available that allows releasing individual tasks under a Request? Is this behavior by design due to the hierarchical status control between Requests and Tasks? If individual task release is not supported in standard IFS, are there any recommended functional workarounds or best‑practice approaches (for example, separating Requests, alternative object structures, or planning controls)?We are looking to stay within standard IFS functionality and avoid heavy customizations wherever p

Hello,I have following query in IAL:SELECT pf.project_id FROM &AO..contract_revision cr INNER JOIN &AO..sales_contract_cfv c ON cr.contract_no = c.contract_no INNER JOIN &AO..project_forecast pf ON cf$_mci_project_id = pf.project_idand WHERE: cr.objstate = 'Active' AND pf.forecast_type_id = 'BUD' AND pf.active_budget_db = 'TRUE' AND pf.latest_snapshot_date > TO_DATE(cr.objversion, 'YYYYMMDD HH24:MI:SS')When save I have the errorcr.objversion ins not a valid object

Hi Community,How can i send from cloud news attributes values to PSO?Is it possible to set up new attributes values? Examples:1-From a Prepare work order => Send Object information to Activity details, Activity tooltip in PSO2-From a Task, send Long Description information to Activity details, Activity tooltip in PSO3-From Absence details, send Absence Type in description in Private activity to display it on the workbench PSOFrom menu Scheduling Dataset in cloud, it’s possible to set-up attributes values but it’s limited to a few values Thank you for your help 

 HelloI have the following question:We can assign a default time type to a resource group, and it's applied automatically.This works perfectly with MWO.I have a calendar option in Time Type, but I can't seem to configure it. My situation is as follows:1. A single resource group.2. A time type is automatically added based on the schedule.Is it possible to automatically register multiple time types with a single resource group?The time types would be:a) Regular Scheduleb) Weekendc) OvertimeCould the task costs be dynamic depending on the schedule? IFS 25R1Thanks.   

Hi All, I have a concern with Auto-time functionality in MWO. If a technician work from 15.00 to 19.00 (2 hours normal time 2 hours over time), it is fetched to the system as 4 hours only. Two split into two different time types, technician has to split the time by editing. To do that he needs to keep the work task after completion.Further, we cannot select time type when we complete the work with auto time enabled. We can only select a time type when we editing the times.How others work with auto time in different scenarios?TIA.

HI,Is there a way to make a group on a page default to be visible without having to use the dropdown arrow to see the group?Example:On this page, the Details group does not show until you use the drop down to open the group. Would like to open this page and see the details. Thanks,Jo 

I have created an archived table named A_XXX. The archiving process is happening through an integration schedule. Now, the data in this archived table needs to be flushed after one week. How can this be implemented?

One of the integration we have with our FSM Mobile app require to send the email address as lower case string. Is there a way to do that using Client Scripting, Business Rules or Custom Metadata in FSM 6U4? Alternative, we are considering to do this via SQL scripting (a sql job that runs daily and convert the email addresses that has any Upper case character into full lower case email address. Thanks in advance. Daniel. 

Cancelling an obsolete location  the below error message pops up, - also after executing the pending Transport tasks, - how can we delete a n obsolete location ? 

It seems to me that this version of PSO (6.16.0.46) has serious issue when attempting to rebook an activity. Here is the description of the behaviour:When sending for the first time the request for an appointment for an particular activity, PSO is always responding correctly with the available slots.  If you save a specific slot, the activity is correctly showing on the Gantt chart.  If you try to rebook that activity (customer calls back to change the date of his/hers appointment) on the same day - the sytem always send back Error 500 - An internal error ocours. If you try to rebook the same activity the next day (of after you force the FSM-PSO initialization) you will have no problem to rebook that activity. I am able to demo this using Postman pointing to PSO 6.16.0.46 - IFSScheudlingRESTFull GatewaySame payload work perfectly on 6.5.0.29 (and you can rebook the same activity as many time as you want) - so the issue is not with the payload.  I will go ahead an open a Case, but I jus

Hello,We would like to know whether there is a functionality in IFS that supports the management of customer blanket orders.While it is possible to create a standard customer order and process partial deliveries, we are encountering an issue whereby the commercial invoice generated from the customer order page includes all order lines and quantities, including those that have not yet been delivered.As a result, we currently manage blanket orders by creating multiple customer orders to cover deliveries over the duration of the blanket agreement.Ideally, we would like to create a single blanket order and execute deliveries against it progressively until the agreement period ends. Additionally, we require the ability to generate a commercial invoice for each individual delivery directly from the customer order page.Thank you! 

Hi All,We are using IFS MWo Maintenance app (and not the classic app) for one of the customer. We have created a custom field for barcode on IFS Cloud as well as on MWo app. Each functional object has a unique barcode associated with it. On the MWo app the barcode field is available on work task overview once we click on the ‘My Work’ tile. The customer we are implementing is into service industry where technician will visit their customer premises and will first scan the barcode affixed on the asset in MWo to filter out the work tasks associated with that specific asset.Our observation is that on the search functionality @ records in ‘My Work’ tile on the app version 26.4.3723.0 available on IOS app store has scanner icon, where as app version 26.4.3728.0 on android app store doesn't. Due to this we cant scan the barcode on the android device.Please advice is there is fix or app configuration for latest version 26.4.3728.0 on android as barcode scanning is working on IOS app version 2

Hello IFS Community, i hope somebody can guide me with the following, when a user adds a line in the purchase order, if the Part/Supplier relationship is not in the Supplier for Purchase Part, the system will ask and let the user enter that entry into the Supplier for purchase part. the user doesnt have access to the Supplier for Purchase part, but still the system is letting this user create the entry.i cant seem to find the proper projection for this assistant in order to have it blocked.  any idea how can this be prevented, will be very much appreciated. Thank you!  

HI Im creating a job in app9 to read in a purchase order through migration job, which calls many methods. What every method is surposed to do is: -Create a part & supplier for Purchase part via assortment if Part does not exists on the site -Create purchase order header-Create Custom tab “retail info” -Read in data in CF in retail info -Create line(s) in Extension table “box lines” on Po-Read in data to a Cf on box lines tab on PO-Create multiple charges (per line) -add a history loggingthe only method that is not working is method 32 RETWHO_PO_BOXES_CFP.Cf_New__I get an issue when trying to insert data into the CF on RETWHO_PO_BOXES stating: ORA-01400: cannot insert NULL into ("IFSAPP"."RETWHO_PO_BOXES_CFT"."ROWKEY")when i compare the CFV insert for the “Retail info” tab Vs the Box ID Tab, they have the same input in the method attribute lists…Retail info CFV method attributes: Box lines CFV method attributes:(i use OBJID@30 due to the method 30 is reading in one line per line in

We came across this quite recently, trying to change the tracking of an inventory part from just lot batch tracked to order based. But we get an error message since the part has been issued or reserved to shop orders.In my mind this should be fine, since changing to order based lot tracking does not change anything historical or on the parts in stock. And as I remember it has been ok in the past. Does anyone know why this restriction has been added?

Hi everyone,We are working with IFS Cloud Page Designer and have a requirement related to UI customization.Currently, we have a dropdown field “Coordinator” located under the Group: Order Details. We would like to move this field to the main page header section for better visibility and usability. RequirementMove the Coordinator field from Order Details group → Page Header Ensure that the existing functionality remains unchanged, including: Adding a coordinator Modifying a coordinator QuestionsIs it possible to move an existing field from one group to another using Page Designer? Or do we need to create a new field in the header and bind it to the same data source? Also do we need to do the translation also if we add as a new field?It would be better if we can move the same field but your opinion really matter here. Please check and let us know.

Hi,We are on week 2 of go live.  We are having an issue with Request Contract Invoicing.  Please see screenshots below: I have highlighted contract line 6.  Note the periodic price is $365.  Invoice Plan Details are showing a discounted amount, see line 6, the amount is $352.83.  We were expecting $365, which is the periodic price on the contract line.  We have no idea why the system has discounted the price here. Any help would be greatly appreciated.Thank you,Ed

Hi All,Seeking your help here.I am trying to understand the order point calculation for one of my part. I have set up this part as planning method B and entered the lot size as 10.Purchase lead-time for this part is 10 days. No safety stock is maintained.When I run the “Calculate Planning Data” job for 10 periods but this part is only active for 4 periods and system calculate the order point as 22.258 with some decimals but I am struggling to understand how this is calculated. I checked the IFS help and it says below equation is used.Order point (pieces) = [Average demand (pieces/period)] * [Lead time (period) + Safety stock (pieces)]I checked the average demand from the inventory availability planning and it shows as 125. Not sure this is the correct place that I need to check. In the help it was also mentioned that data for this calculation is stored in On Hand Develop per Period window but still didn't give me proper data to calculate.Does anyone can give me a pointer for this. Any